ISM FULL PROGRAMS and ISM INDIVIDUAL COURSES

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ISM FULL PROGRAMS and ISM INDIVIDUAL COURSES

• By Sunnie Drake 

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Spa Management

• An all-inclusive college level program that
  covers all aspects of spa management including
  but not limited to facility management, spa
  services and pricing management, client services,
  human resources, retail sales, marketing and
  promotions, public relations, revenue
  benchmarking, financial management, front office
  management and extensive business operations.
  This program is suitable for anyone wanting to
  become a spa manager or director or for those
  already in a supervisory or management position
  but would like to solidify their career with
  cutting edge education in the industry.

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Spa Ownership

• Starting a Day Spa in the US A comprehensive
  college level program that will equip the
  graduate with all the tools necessary to
  confidently open an independent day spa. This
  program includes study in the following areas
  facility design, funding and financing, business
  plan development, human resources, legal issues
  and compliance, hiring staff and management,
  finance and accounting management, marketing and
  public relations, spa equipment and inventory,
  spa services and competitive pricing, client
  relationship management and business operations.

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ISM INDIVIDUAL COURSES

• Customer Service Training for Spa Managers
• Conflict Management for Spa Personnel
• Exceptional Front Desk Operations in a Spa
  Setting

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ISM INDIVIDUAL COURSES

• Human Resources for the Spa Industry
• 3 Pillars of Spa Management
• Spa Industry 101