Imagination, Culture and Communication: The Challenge of making Organisational Leadership Work'

1
Imagination, Culture and Communication The
Challenge of making Organisational Leadership
Work.

• The Institute of Financial Services
• 25th May, 2006
• Oliver Nyumbu Chief Executive, Caret
• Danny Morris Consultant, Caret
• www.caret.co.uk
• oliver_at_caret.co.uk

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Why Do Chief Executives get fired?

• Mismanaging change (31)
• Ignoring customers (28)
• Tolerating low performers (27)
• Denying reality (23)
• Too much talk, not enough action (22)

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The message to Chief Executives

• If the board has confidence that you
• understand customers and the market,
• can manage change and
• take action
• you will keep your job.

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What do followers look for in leaders? What
inspires you to follow someone?
What does research show about the attributes that
attract followership? U.K research 5,000
followers
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What are the factors that make followers want to
follow leaders at all levels in organisations?

• Their Ability to Manage and Engage People
• They listen, involve, trust, appreciate, have
  fun, they care.
• Their Personal Makeup
• Honest, open, respectful, committed, focused,
  determined, courageous, humble, patient,
  vulnerable, energised, reflective, passionate,
  non-jargony, curious.
• A Novel Outlook
• Look laterally, bend rules, love pressure, highly
  accessible, strongly visionary, customer
  obsessed.

(Source DTI)
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The role and responsibilities of Leadership

• Creating the future
• Ideas to action
• Engaging others
• Clarifying values

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Looking at Leadership from the perspective of
outstanding business results Jim Collins 'Good
to Great' 2001

• Channels ambition in to the organisation, not the
  self. Sets up successors for even more greatness.
• Not boastful, demonstrates a compelling humility.
• Acts with quiet calm determination, relies on
  inspired standards and not charisma to motivate.

• Set their sights on building an enduring, great
  company.
• Shows unwavering resolve to do what must be done
  - even when unpopular.
• Looks into the mirror to apportion blame.
• Looks out of the window not in the mirror to
  accredit successes.

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• Caret is a firm of strategy and leadership
  consultants.
• It seeks to bring about sustainable improvements
  in
• Business and Organisational effectiveness through
  the
• deliberate best use of strengths and talents.
• Caret partners with clients across many sectors
  as they
• work to improve strategic direction, raise
  performance,
• release team and individual potential, enable
• oganisational change and encourage innovation.
• Clients include Lloyds TSB, Yahoo, Sony, Serco,
  Bentley
• Jennison, Lloyds of London, Fiscal Engineering

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• To explore how Caret might assist you with issues
• of Leadership and Senior Management please
• contact
• Oliver Nyumbu via oliver_at_caret.co.uk
• Or
• Sue Needham in Carets Birmingham office
• Via sue_at_caret.co.uk or on 0121 212 1077
• Alternatively visit
• www.ifslearning.com or www.pinwm.co.uk