Dr Gilly Salmon

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E-moderating adding the magic

• Dr Gilly Salmon
• Open University
• Web based collaborative learning
• London April 2001

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Gilly Salmon

• Centre for Information Innovation, Open
  University Business School
• E-learning consultant, in commerce industry
  (mainly airlines financial services)

• United States Open University, MBA Program
  director E-learning consultant
• Visiting Professor, School of Management
  Economics, Queens Belfast.

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TWO MAIN VIEWS OF DEVELOPING ONLINE LEARNING
PROCESSES

• INSTRUCTIONAL DESIGN

• MODERATED INTERACTION

course in a box
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an e-learning model
Mission objectives
E-tivites
pacing
E-moderating
assessment
Resources courseware content
Application real world
Pacing the individual creates the opportunities
for collaboration
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LINKS
ENABLE
conference
DVPT.
FACILIATE
SEARCH PERSONAL
KNOWLEDGE CONSTRUCT
SUPPORT TASK
BUILD BRIDGES
SEND READ
INF EXCHANGE
SET UP SYSTEM
ONLINE SOCIALISATION
WELCOME
ACCESS MOTIVATION
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Increasing collaboration
Participation
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4
3
2
1
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enable
E-moderate 1-5
facilitate
support task
build bridges
welcome, motivate, direct to help
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synchronous
synch
asynch
Capturing
Interacting
E-moderating
Access Motivation
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Face to face groups to online groups
Participation Planning Support Feedback Closure au
thentic activities
welcome support online process
skills asynchronicity, remoteness complexity e-ti
vities
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Learning Group Development (after Tuckman)
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5
online
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4
3
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Building a wave of e-moderators
p. 40
confident constructive
develop- mental facilitating
knowledge sharing creative
recruit
develop
train
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Online training for e-moderators
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E-moderating training for industry
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Global E-moderating training plus e-tivities!
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E-moderator skills preparation facilitation
E-tivities Engagement Mobilisation
Authenticity
E-tivities
Communication support
discussion
Shared research
Collaborative projects
Creativity knowledge construction
Student skills working together
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SUCCESS FACTORS FOR ONLINE LEARNING
ACCESSIBILITY
e-moderator interventions
ACTIVE ENGAGEMENT
Interaction
AUTHENTICITY
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An example from Management course (intro to
marketing)Face to Face Seminar

• choose advert from magazine given out,
• discuss in 4 x 5 group features and benefits of
  product
• prepare positioning chart (showing market
  segment, target audience etc.
• present findings and discuss with other groups in
  plenary
• total time for exercise 75 mins

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Online group e-tivity for 20 students
introduction to marketing
brief

• E-mod advises choice of national newspaper and
  day
• 4 x 5 online groups choose and prepare
  positioning chart (30 mins online, 45 mins
  offline)
• after one week, post findings and discuss with
  other groups in group conference (30 mins)
• E-mod summarizes after one week
• Elapsed time 18 days, student study time 100
  mins.

Week One
Week Two
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E-tivities Key Design features

• Purpose
• Participant numbers
• Interaction Structure
• Collaboration
• Interaction structure
• E-lapsed time
• E-moderators time
• E-moderator action

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CONTACT other PAPERS
Many thanks for your attention

• Contact feedback on workshop please
  G.K.Salmon_at_open.ac.uk
• Papers http//oubs.open.ac.uk/gilly
• Book web site http//oubs.open.ac.uk/e-moderating
  
• online course http//www.centrinity.com (click
  training, then e-moderating)