The key to managing other people is learning how to manage you' Managing Me video

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The key to managing other people is learning how
to manage you. - Managing Me video
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How you react often has fargreater impact on
morale, on retention, on productivitythanany
specific problem ever could. - Managing Me
video
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The world is not a problem the problem is your
unawareness. - Bhawan Shree
Rajneesh
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Self-awarenessis the difference between being
enraged at someone and having the thought This
is anger Im feeling. The realization (of
anger) offers the option not to act on it. -
Emotional Intelligence by Daniel
Goleman
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You can observe a lot by just watching. -
Yogi Berra
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Emotional intelligence, more than any other
factor, more than I.Q. or expertise, accounts for
85 to 90 of success at work. -
Warren Bennis
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KEY TRAINING POINTS
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KEY TRAINING POINTS l When someone
drops the ball
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KEY TRAINING POINTS l When someone
drops the ball 1. Dont attack. Teach.
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KEY TRAINING POINTS l When someone
drops the ball 1. Dont attack. Teach. l
When everyone disagrees
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KEY TRAINING POINTS l When someone
drops the ball 1. Dont attack. Teach. l
When everyone disagrees 2. Dont take sides.
Mediate.
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KEY TRAINING POINTS l When someone
drops the ball 1. Dont attack. Teach. l
When everyone disagrees 2. Dont take sides.
Mediate. l When things fall apart
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KEY TRAINING POINTS l When someone
drops the ball 1. Dont attack. Teach. l
When everyone disagrees 2. Dont take sides.
Mediate. l When things fall apart 3. Dont
blame. Solve.
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KEY TRAINING POINTS l When someone
drops the ball 1. Dont attack. Teach. l
When everyone disagrees 2. Dont take sides.
Mediate. l When things fall apart 3. Dont
blame. Solve. l When you hear a new idea
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KEY TRAINING POINTS l When someone
drops the ball 1. Dont attack. Teach. l
When everyone disagrees 2. Dont take sides.
Mediate. l When things fall apart 3. Dont
blame. Solve. l When you hear a new
idea 4. Dont close doors. Open doors.
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KEY TRAINING POINTS l When someone
drops the ball 1. Dont attack. Teach. l
When everyone disagrees 2. Dont take sides.
Mediate. l When things fall apart 3. Dont
blame. Solve. l When you hear a new
idea 4. Dont close doors. Open doors. l
When you run into confrontation
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KEY TRAINING POINTS l When someone
drops the ball 1. Dont attack. Teach. l
When everyone disagrees 2. Dont take sides.
Mediate. l When things fall apart 3. Dont
blame. Solve. l When you hear a new
idea 4. Dont close doors. Open doors. l
When you run into confrontation 5. Dont
argue. Negotiate.
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KEY TRAINING POINTS l When someone
drops the ball 1. Dont attack. Teach. l
When everyone disagrees 2. Dont take sides.
Mediate. l When things fall apart 3. Dont
blame. Solve. l When you hear a new
idea 4. Dont close doors. Open doors. l
When you run into confrontation 5. Dont
argue. Negotiate. l When bad news hits
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KEY TRAINING POINTS l When someone
drops the ball 1. Dont attack. Teach. l
When everyone disagrees 2. Dont take sides.
Mediate. l When things fall apart 3. Dont
blame. Solve. l When you hear a new
idea 4. Dont close doors. Open doors. l
When you run into confrontation 5. Dont
argue. Negotiate. l When bad news hits 6.
Dont avoid. Confront.
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The question youve got to ask yourself is not
Can I manage other people? Its Can I manage
me? - Managing Me video
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The sign of an intelligent people is their
ability to control emotions by the application of
reason. - Mayra Mannes (writer)
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Speak when you are angry and you will make the
best speech youll ever regret. - Ambrose
Bierce
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