ALLHands Meetings

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ALL-Hands Meetings

• Jim Krupnick
• Chief Operating Officer
• August 2008

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Topics

• Short bio
• First Impressions
• Culture and Communication
• Motivation
• Values
• A question for you

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Short Bio

• Education
• B.A. Social Science, UC Berkeley, 1972
• A.A. Electronics, Merritt College, 1973
• MBA, UC Berkeley, 1987
• Work Experience at LBNL
• 76 80 Electronic Maintenance Tech Bevatron
• 80 87 Tech/Sci Coordinator Bevatron
• 87 93 Asst. Project Manager ALS
• 93 05 Group Leader Division Deputy ALS
• 02 06 Project Director Foundry
• 05 08 Director, Institutional
  Assurance Directorate
• 08 - Chief Operating Officer Directorate

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Seven weeks into the job

• Putting out fires comes first
• Then meeting with individuals and groups and
  listening

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Stakeholder Meetings

• My senior staff 11s and as a team

• Operations staff all-hands brown-bags

• UCOP Contract Assurance Council

• Scientific leadership 11s ALDs division
  directors

• Communities of Practice LSAC (division
  deputies) Division Business Council division
  safety coords etc.

• Operations leaders managers

• DOE BSO, HQ Operations and Program Heads

• Steven Chu Paul Alivisatos

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First Impressions

• Ive got a lot to learn
• I need to get out more
• Tough problems to solve
• A lot of very talented and dedicated staff
• Im optimistic about our future

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Two Issues

• Culture and Communication
• Motivation

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Culture and Communication

• Need to improve communication
• Need to foster a culture thats friendly to the
  movement of knowledge
• Make it psychologically safe for people to bring
  issues, problems, bad news
• What people tell you is less important then what
  they dont
• Special concern safety reporting

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Motivation

• Mission-driven organizations
• Excitement and passion are critical
• Special issue for Operations
• Increased level of difficulty

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Motivation and Culture

• Important to establish the right social
  cultural norms I do it because its the right
  thing to do
• Its about setting and enforcing the right
  expectations

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A few things.

• Operations-wide workplace survey
• Take the temperature/set baseline
• Repeat every 12 months

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A few things.

• Bi-monthly talks about science, not science
  talks, aimed at Operations staff
• 20 minute presentation
• Includes example of how Operations affects work
• 10 minute discussion

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Senior Staff Retreat
A few things.

• Fall 2008
• Organized by new Deputy COO and senior staff
• Fresh look at organization, staffing, strategies
• Ensure alignment with Labs Strategic Plan
• Build consensus around priorities

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What I/we need to do

• Lead by example
• Commit to continuous improvement
• Work with a sense of urgency

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• Its not important how well each part of the
  organization works, but how well we work
  together, over time.

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Berkeley Lab Values

• Overarching commitment to pioneering science
• Highest integrity/impeccable ethics
• Uncompromising safety
• Diversity in people and thought
• Sense of urgency

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A question for you

• Do you have any advice youd like to offer me?