Using the QPR and Other Performance Tools to Diagnose Performance Part I

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Using the QPR and Other Performance Tools to
Diagnose PerformancePart I

• Entered Employment, Retention, and Average
  Earnings

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How and Why to Use the QPR

• QPR Handbook explains what each field means and
  how it can be used
• The fields in Sections B-D of the QPR contain the
  components of performance measures in Section E
• By understanding and tracking the fields in
  Sections B-D, you can understand what caused your
  performance to be as it is and what your
  performance is likely to be at the end of the
  current quarter or program year
• By taking the time to understand these fields,
  you can learn important information about how you
  are doing day to day

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E2. Entered Employment

• Percent of exiters employed in first quarter
  after the quarter of exit
• Important QPR elements
• Total Exits (B3)
• Percent of Exits for Unsubsidized Employment (B8a
  compared to B3)
• Exclusions (B8c)
• Total Placements (B10a) alone and compared to
  exits for unsubsidized employment(B8a)
• Failed Placements (B11b)
• Critical Management Reports Exited, Follow-ups
  Started Employment But Not Yet Achieved Entered
  Employment

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Important Secondary Rates

• Rejection Rate
• Unsubsidized Employment Rate
• True Failed Placement Rate
• Percent Exits for Other Reasons
• Projected Entered Employment Rate

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Rejected Records Rate Rejected Records/(Current
Participants Total Exits Rejected Records)
Current Participants
Total Exits
Rejected Records
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Rejected Record Rate
Rejected Records B5b 1446 Divided by Total
Exits B3 7311 Plus Current Participants B4
50090 Plus Rejected Records B5b
1446 Equals Rejected Record Rate 2.4 1446 /
58847 2.4
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Percent Exited For UE Exited for UE/Total Exits
Total Exits
Exits Due to UE
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Unsubsidized Employment Rate
Exits For Unsubsidized Employment B8a
7166 Divided By Total Exits B3
16781 Equals Exit For Unsubsidized Employment
Rate 42.7 7166 / 16781 42.7
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True Failed Placement Rate Step 1, From QPR
Non Qualifying Placements
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True Failed Placement Rate, Step 2, from Pending
Follow-Ups By Month Report
Number FU1s Pending
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True Failed Placement Rate, Step 3, from QPR
Placements
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True Failed Placement Rate
Non Qualifying Placements B11b 8 Minus Undone
Follow-ups (from Pending FU Report) 1 Divided by
Placements B10a 91 Equals True Failed Placement
Rate (8-1) / 91 7.7
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Percent Exits for Other Reasons Starting
Employment
Total Exits
Exits for Unsub.
Placements
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Percent Exits for Other Reasons Starting
Employment
Total Placements B10a 91 Minus Exits for
Unsubsidized Employment B8a 86 Divided By Total
Exits B3 154 5 154 3.3
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Projected Entered Employment Rate
Placements
Total Exits
Exclusions
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Projected Entered Employment Rate
Potential Numerator Placements (B10a)
42 reduced by true failure rate (427.7 (from
prior example)3.2) 39 Divided by Denominator
All Exits (B3) 67 minus exclusions (B8c)
2344 Equals 39 / (77-23) 88.6
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E3. Retention

• Percent who entered employment and are employed
  in both second and third quarters after the
  quarter of exit
• Important QPR elements None
• Critical Management Reports Follow-ups Entered
  Employment But Not Yet Achieved Retention

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How Many Failed Retentions Are Due to Undone
Follow-ups and How Many are Due to the Placement
not Lasting?

• For your Q2 retention rate (E3), use the Pending
  Follow-up Report by Month to determine how many
  FU2s that could have been done in Q2 are still
  listed as pending
• Step 1. Count any pending FU2 with a scheduled
  date of October 1, 2007 and with an exit date in
  Q2 PY 2006 (between 10/1/06 and 12/31/06)
• Each of these undone FU2s is reducing the
  numerator of your retention rate (E3)
• Step 2. Subtract the numerator of the retention
  rate from the denominator of the retention rate.
  The remainder is the number of failed retentions.
• Step 3. Subtract the undone FU2s from Step 1
  from the remainder in Step 2. The resulting
  number shows the true failed retentions.

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Undone Follow-ups vs. Failed Retentions, Step 1
Number of Undone FU2s
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Undone Follow-ups vs. Failed Retentions, Step 2
Retention Numerator and Denominator
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Undone Follow-ups vs. Failed Retentions Example
Step 1 Count of Undone Follow-ups (from Pending
Follow-ups by Month Report) 1 Step 2
Denominator E3 (24) MINUS Numerator E3 (16) Step
3 (24-16) minus 1 7 true failed
retentions Failed retentions as percent of all
negative outcomes 7 / 8 87.5 Undone
follow-ups as percent of all negative outcomes
1 /8 12.5
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E4. Average Earnings

• For those who achieved retention, their total
  earnings for both the second and third quarters
  after the exit quarter
• Important QPR elements starting wage (B8a1)
• Other critical data
• Number of hours of work per week (Unsubsidized
  Employment Form field 18), and
• Number of weeks of employment in the second and
  third quarters after the exit quarter (not
  recorded)

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Q2 Nationwide Performance

• 6834 is 130 increase over PY 2006 (6704)
• Starting wage is up from 8.57 in PY 2006 to
  8.70
• Hours per week are 30.2 (6834/8.70/26 weeks)
  compared to 30.1 in PY 2006

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Exercise Some Useful Calculations Using Q2
Grantee QPRs
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• To estimate average earnings
• Multiply L4Q average starting wage (B8a1) times
  26 weeks (two quarters) times 30 hours per week
  (the nationwide average that participants are
  working)
• To determine how many hours per week your
  participants must work to meet your goal
• Divide your Q2 YTD average earnings amount (E4)
  by the L4Q average starting wage (B8a1) and
  divide by 26 weeks

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Whats New in the Management Reports

• Several reports reformatted to display active
  participants, assignments, or organizations first
• Participant address added to several reports
• New variable for priority of service added to
  several reports. Can use to see which
  participants to enroll first
• Multiple durational fields added to active and
  exited reports. Use to manage durational limits
  and to track customer flow
• New logic for follow-up reports. Tells you the
  first day on which you can enter follow-up data
  into SPARQ for each measure

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Whats New in the Management Reports

• Started UE But Not Yet Achieved EE has counter
  for real-time entered employment rate
• Entered Employment But Not Yet Achieved Retention
  has real-time counter for retention measure
• Two new host agency reports tell you which
  participants are assigned where, how many
  participants each host agency has had, and how
  long each host agency has been involved with
  SCSEP
• Two new employer reports will be available soon
• Also coming soon existing repots will be made
  more useful and new reports will be added

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Management Reports Started Employment But Not
Yet Achieved Entered Employment
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Management Reports Achieved Entered Employment
But Not Yet Achieved Retention
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Management Reports Pending Follow-Up