Televised and Online Technologies Providing Solutions to Healthcare Laboratory Personnel Shortages

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Televised and Online Technologies Providing
Solutions to Healthcare Laboratory Personnel
Shortages
Rose Leigh Vines, Ph.D. Jane Bruner, Ph.D.
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Presenters

• Rose Leigh Vines, Ph.D., MT(ASCP)
• Director of Distance and Distributed
  EducationFaculty, Biological Sciences
  California State Univ., Sacramento
• Jane Bruner, Ph.D., CLS, MT(ASCP) Dean of
  Natural SciencesFaculty, Biological
  SciencesCalifornia State Univ., Stanislaus

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Acknowledgements

• Jeanne Weidner, Ph.D.
• Marlene DeMers, CLS,SH
• San Diego State University

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Acknowledgements

• Staff of Academic Technology and Creative
  Services
• Staff of Computer, Communications and Media
  Services
• California State University, Sacramento

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The Challenge

• Address the shortages in laboratory personnel in
  California partially due to
• Recent changes in laboratory healthcare workforce
• Licensing requirements for CLS
• Decrease in CSU undergraduate course offerings

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One Solution

• Work with other university campuses to offer a
  license required hematology course
• Deliver the course via distance technologies

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Student Population

• Course offered 5 semesters
• 265 students total
• 144 students were distant (54)
• Undergraduate students from 10 CSU and UC
  campuses
• Numerous graduates from many campuses who needed
  the course for entry into a CLS postgraduate
  internship program

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Potential Obstacles for Multicampus Course
Participation

• Enrollment issues
• Examinations
• Laboratory offerings
• Faculty/Student interactions

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Enrollment Process

• Resident campus enrollment at CSU Sacramento
• CSU Intrasystem Concurrent Enrollment
• California State University, Sacramentos Open
  University, through the College of Continuing
  Education

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Examinations

• Two midterms are given at CSU Sacramento, CSU
  Stanislaus and San Diego State University.
• Faculty on other campuses proctor exams for
  distance students in their region.
• Final written and morphology exams are given to
  all students at CSU Sacramento, CSU Stanislaus
  and SDSU campuses.

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Laboratory Offerings

• Preparatory lab information and morphology are
  presented during lecture and in WebCT.
• An 8-hour wet laboratory is offered on either
  Sat or Sun twice during the semester.
• Labs are offered on both CSU Sacramento and SDSU
  campuses for all students.

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Faculty-Student Interactions

• In-class meetings
• Studio classroom
• Two-way videoconferencing
• Telephone
• Outside class
• E-mail
• WebCT mail

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Technologies Used for Delivery of Content

• Video streaming
• Videoconferencing
• WebCT
• E-mail

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Studio Classroom
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Video Streaming
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Continuous Live Streams
Media 1 Archiving Server
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Videoconferencing
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WebCT
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Evaluation Instruments

• Flashlight DDE Student Survey
• Biological Sciences Student Evaluation of
  Faculty Evaluation

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Evaluation Results

• On-campus overall course rating was 9.03 out of a
  10.0 scale
• Off-campus overall course rating was 9.00 out of
  a 10.0 scale
• Similar results in past semesters
• Negative comments were regarding problems with
  the video stream dependability
• Occasional comment requesting more laboratory time

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Conclusions

• 1. Success to this approachdepends on
• pre-planning
• appropriate technology
• shared expertise
• shared resources
• faculty-student interactions

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Conclusions

• 2. Distant students are very grateful for the
  opportunity to take courses, and they work hard
  to succeed.
• 3. Student performance is nothampered by this
  approach, and their acceptance into professional
  programs is not hindered.