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Title: Mastering the Internet, XHTML, and JavaScript


1
Mastering the Internet, XHTML, and JavaScript
  • Chapter 3
  • E-mail Tools

2
Outline
  • Outlook Express
  • Netscape messenger and Mailer
  • Opera M2
  • Hotmail
  • Yahoo mail
  • S-mail
  • E-mail Activities
  • Managing E-mail
  • Wireless E-mail
  • Summary
  • Goals and Objectives
  • Chapter Headlines
  • Introduction
  • Communication
  • Protocols
  • Content, Attachments, and Etiquette
  • Acronyms and Emoticons
  • E-mail clients and Web-based E-mail
  • Eudora

3
Goals and Objectives
  • Goals
  • Understand and master the essentials of e-mail
    such as installation, configuration, types of
    e-mail programs, and the effective use of e-mail
    clients and web-based e-mail
  • Objectives
  • Protocols SMTP, POP3, IMAP, MIME
  • Content, attachments, and etiquette
  • Acronyms and emoticons
  • E-mail clients versus web-based e-mail
  • Software Eudora, Outlook Express, Netscape,
    Opera, Hotmail, and Yahoo
  • E-mail activities receive, send, read, reply,
    forward, delete, organize
  • Managing e-mails signature files, vCards,
    stationary, address book, mailing lists, spam
  • Wireless e-mail

4
Chapter Headlines
  • 3.1 Introduction
  • E-mail is easy and intuitive to use
  • 3.2 Communication
  • The use of e-mail requires an e-mail account,
    ISP, and e-mail program
  • 3.3 Protocols
  • SMTP, POP3, IMAP, MIME protocols are used
  • 3.4 Content, Attachments, and Etiquette
  • E-mail follows public and social etiquette and
    rules
  • 3.5 Acronyms and Emoticons
  • Acronyms save time, and emoticons express
    emotions and moods through facial expression
    symbols

5
Chapter Headlines
  • 3.6 E-mail Clients and Web-based E-mail
  • There is a time and place to use either type of
    e-mail program
  • 3.7 Eudora
  • Eudora is a stand-alone client, and also
    available as web mail
  • 3.8 Outlook Express
  • Outlook Express comes built-in with Internet
    Explorer
  • 3.9 Netscape messenger and mailer
  • Netscape browsers have built-in e-mail clients
  • 3.10 Opera M2
  • Opera Hotlist has all the user needs for e-mail

6
Chapter Headlines
  • 3.11 Hotmail
  • Hotmail is free, easy to use, and popular
  • 3.12 Yahoo mail
  • Yahoo mail is web based, and is popular
  • 3.13 S-mail
  • Use s-mail for confidential, personal, or
    business communication
  • 3.14 E-mail Activities
  • All you need to know about using e-mails
  • 3.15 Managing E-mail
  • It is all about saving time, control, and
    fighting spam
  • 3.16 Wireless E-mail
  • Wireless E-mail and browsing have a lot in common

7
Introduction
  • E-mail is a method of communication over the
    internet that involves exchanging computer
    messages
  • E-mail is the most widely used tool of internet
  • Some advantages of e-mail are
  • Simple
  • Intuitive
  • Fast
  • Like Internet, e-mail also uses a client/server
    model
  • For using e-mail the user requires
  • E-mail account on an e-mail server
  • E-mail address
  • E-mail software
  • Internet connection

8
Communication
  • E-mail requires e-mail client and e-mail server
  • E-mail servers communicate with internet and
    e-mail clients communicate with e-mail servers
  • E-mail system usually has separate servers for
    sending and receiving
  • Mail servers are managed and maintained by ISPs
  • A client mail box typically has the following
    folders
  • Inbox to hold incoming mails
  • Outbox to hold copies of outgoing mails
  • Draft to hold to-send mails
  • Trash to hold to-delete mails

9
Communication
10
Protocols
  • The communication is accomplished using 3
    protocols
  • SMTP (simple mail transfer protocol)
  • POP3 (post office protocol version 3)
  • IMAP (internet message access protocol)
  • SMTP is used for transferring e-mail over the
    internet
  • POP3 and IMAP are used with SMTP to overcome its
    limited queuing ability
  • Usually a user has SMTP outgoing mail server and
    SMTP and POP3 or SMTP and IMAP incoming mail
    server
  • IMAP allows the user to access mail from any
    client computer connected to the internet, but
    with POP3, the user must download mails and then
    read them
  • MIME protocol is related to e-mail content

11
Protocols
12
Contents, Attachments and Etiquette
  • E-mail message has 4 parts
  • Header includes From, To, Subject, and Date
  • Body includes the message body
  • Signature holds the senders information
  • Attachments allows the user to attach files to
    be sent
  • E-mail messages can be sent to one or more
    persons
  • E-mail message body can be plain text or XHTML
  • E-mail message usually has an e-mail thread i.e.
    sequence of related e-mail messages generated
    from responses of the first new message
  • E-mail attachments are handled by MIME protocol

13
Contents, Attachments and Etiquette
14
Contents, Attachments and Etiquette
  • Email Etiquette
  • Be concise and short
  • Do not use too much punctuation
  • Limit number of characters per line to 80
  • Avoid too much formatting
  • Use salutations properly
  • Use e-mail quote symbol,
  • Avoid flame
  • Do not respond to flame
  • Include all needed content in one message

15
Acronyms and Emoticons
  • An acronym is an abbreviation of a group of words
  • An emoticon is a facial expression generated
    using keyboard characters
  • Avoid over-use of acronyms and emoticons
  • Examples of acronyms
  • 2L8 too late
  • ASAP as soon as possible
  • BRB be right back
  • FYI for your information
  • Examples of emoticons include
  • -) smiley
  • -) smiley with a wink
  • -( sad

16
E-mail Clients and Web-based e-mail
  • E-mail messages arrive at a server and then a
    client accesses them
  • Client using POP3 protocol connects to internet,
    downloads the mails and then reads them later on.
  • Client using the IMAP protocol connects to the
    internet and reads the messages while connected
  • An e-mail client is a stand-alone program
  • When the e-mail client is a web page it is
    web-based email
  • User can configure an e-mail client to use POP3,
    or IMAP, or both

17
E-mail Clients and Web-based e-mail
  • POP3 is viewed as an e-mail forwarding protocol
  • IMAP is viewed as on online e-mail reader
  • POP3 is suitable for users who always use the
    same computer
  • IMAP is useful for users who access e-mails using
    different computers
  • Any type of e-mail client provides ways to read
    and manage e-mail activities
  • E-mail clients also provide an address book to
    store e-mail addresses of other people

18
E-mail Clients and Web-based e-mail
19
Eudora
  • Eudora is a stand-alone email program
  • It comes as and e-mail client or Web-based email
  • Eudora can be downloaded from http//www.eudora.co
    m
  • It is intuitive to use
  • One can customize Eudora by changing its settings
    and specifying incoming and outgoing mail servers

20
Outlook Express
  • Outlook Express is a stand-alone e-mail client
    provided by Microsoft
  • It is bundled with Internet Explorer 6.0
  • It is suitable for individual user for personal
    use
  • Users of Outlook Express should be aware of its
    viruses and security problems
  • It can be downloaded from http//www.microsoft.com
  • A user can customize Outlook Express to change
    its settings

21
Netscape Messenger and Mailer
  • Netscape browsers come with built-in stand-alone
    e-mail clients
  • The e-mail client allows the user to configure
    one POP3 server, but multiple IMAP servers
  • They do not permit configuring mixed types of
    servers

22
Opera M2
  • Opera browser comes with its built-in M2 e-mail
    client
  • M2 has a built-in mail database and a search
    engine to search it
  • Opera also provides web-based e-mail
  • A user can sign up at http//www.operamail.com
  • The use of Operas web-based e-mail is easy and
    intuitive

23
Hotmail
  • Hotmail is a popular web-based e-mail program
  • A user can get his account at http//www.hotmail.c
    om
  • It is free and easy to use
  • It has virus and security problems
  • At peak times, it may be slow
  • It has a limited disk space and sizes of mail
    attachments are restricted

24
Yahoo Mail
  • Yahoo mail is a popular web-based e-mail program
  • A user can sign up for a free account at
    http//www.yahoomail.com
  • It is easy to use and good at blocking unwanted
    mails
  • It has disk space limitations
  • Users can set up POP3 accounts for a fee

25
S-mail
  • S-mail means Secure Mail
  • S-mail sends and receives mails over a secure
    connection
  • Mails send using S-mail cannot be intercepted or
    altered
  • The messages are encrypted and decrypted using
    public and private keys
  • An e-mail client can be configured to provide
    S-mail
  • Two available protocols are
  • S/MIME
  • PGP/MIME

26
E-mail Activities
  • E-mail activities include
  • Configuring e-mail clients
  • Creating e-mail accounts
  • Reading e-mails
  • Sending e-mails to single or multiple recipients
  • Sending e-mails with attachments
  • Forwarding e-mails
  • Downloading attachments
  • Printing e-mails
  • Setting up auto-reply option

27
Managing E-mail
  • Managing e-mail means to deal with incoming and
    outgoing mails effectively
  • It is important to manage e-mails to avoid mail
    box clutters
  • Incoming e-mail management involves
  • Organizing
  • Responding
  • Deleting
  • Archiving
  • Filtering
  • Spam, junk mail and bulk mail handling

28
Managing E-mail
  • Outgoing e-mail management involves
  • Electronic signatures
  • vCards
  • Stationeries
  • Mailing lists
  • Aliases
  • Address books

29
Wireless E-mail
  • IMAP is the ideal protocol to use for Wireless
    E-mail
  • There are three key concerns for wireless e-mail
  • Security Internet connection must be secure
  • Single mail box integration Syncing handheld
    device mail box with desktop mail box
  • Push e-mail is automatically delivered to the
    handheld device

30
Summary
  • E-mail is a widely used method of communication
    over the internet
  • E-mail is based on a client/server model
  • SMTP, POP3, IMAP, and MIME are important
    communication protocols for e-mail model
  • A user must follow the e-mail etiquette
    guidelines and keep content relevant
  • Acronyms and emoticons are useful but must be
    used wisely
  • E-mails can be accessed by e-mail clients and
    web-based email
  • Managing e-mails is important to avoid mail box
    cluttering
  • Wireless e-mails have security and syncing issues
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