VIVO Dynamic Internet Booking System

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VIVO Dynamic Internet Booking System

• The all-in-one, easy to set-up, easy to use,
• web-based distribution, marketing and management
  solution for
• Tour Operators, Travel Wholesalers, Air
  Consolidators,
• Hoteliers and Retail Travel Chains

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Presentation Contents

• This presentation provides a high-level overview
  of
• Solars new VIVO System Channel Management
• and its functionality, including
• Highlights
• Hotel Contracts
• GDS Integration
• Yield / Pricing Management
• Content Management
• Reservations
• Operations

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Introduction

• VIVO is a hosted business management software
  system for small
• and mid-sized Tour Operators, Travel Wholesalers,
  Air Consolidators,
• Hoteliers, and Retail Travel Chains serving the
  FIT market.
• The VIVO System...
• Enables users to sell, and uniquely price product
  through call centers, multiple web brands, and
  3rd parties.
• Makes user actions and changes effective
  instantly.
• Is written in MicroSoft.net using SQL database.
• Is full-developed, tested and processes
  real-time transactions.

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Highlights

• The VIVO Systems main features
• Users can begin generating transactions within
  days of adopting our system.
• Intuitive and extremely easy to use interfaces
  for everything from product management,
  reservations, and operations.
• Front end (website) layer is part of the VIVO
  System. No outside developers, programmers or
  APIs are needed to create your website.
• Seamless integration with all major modules
  translates into a smoother process and minimal
  time to a live production environment.

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Hotel Contracts Highlights

• The VIVO Systems Hotel Contract features
  include
• User friendly rate entry screens.
• Live button allows user to turn a rate period
  availability on or off.
• Start Sale Date and Book By Date fields
  reduce the errors of selling a reduced rate after
  the expiration date and allows for early loading
  of discounted time-sensitive product.
• Promotional contracts module highlights room
  categories during availability that are on sale
  and provides users with a detailed description of
  the promotion.
• Availability logic automatically compares all
  hotel contracts and searches for the least
  expensive rates among the same room categories.
• Provides a user-defined contract combination
  search logic.

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Dynamic Menu

• VIVO Systems dynamic menu neatly packs all menu
  items in a logical and easy-to-use navigation.

VIVO Dynamic Menu
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Product Entry-Hotel

• VIVO organizes each contract by supplier for easy
  rate management.
• Standard Contracts are listed separately from
  Promotional Contracts for even easier management.
• Users can specify their own contract naming
  convention.

VIVO Standard Hotel Contracts List
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Hotel Contracts Stop Sales

• Quickly respond to blackouts with an
  easy-to-use calendar style GUI or utilize the
  date range fields for even faster entries.

VIVO Hotel Contracts Blackout Management
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Product Entry Hotel

• Contract Summary screen displays each date range,
  room category, per person net rate, min / max
  occupancy, and availability status (LIVE).

VIVO Hotel Contracts Rate Entry Summary
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GDS Integration

• VIVO is fully integrated with Sabre and
  Worldspan.
• Sabre is connected via the new web services
  platform.
• Worldspan is connected via the XML Pro SDK.
• Each GDS connection shops for both bulk and
  scheduled air availability.
• PNRs are automatically created.
• VIVO retrieves locators and ticket numbers.
• Sabre connection reads Last Ticketing Date and
  uses that date to determine the appropriate
  deposit amount.

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GDS Integration

• Air Hotel availability search chooses least
  expensive available flight and is integrated into
  the package pricing.

VIVO Air Hotel Availability
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GDS Integration

• More Flights search provides users with
  alternate roundtrip flight choices.

VIVO More Flights
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Yield / Pricing Management

• VIVOs Price Codes module allows users to
  define each customer type and the pricing scheme
  that applies to each.
• All pricing management is handled from a
  centralized location to make it easier for quick
  changes, mass changes, and finite tweaking.
• Price Codes are pricing rules that contain one,
  some, or all the items listed below. Price Codes
  can be created in an unlimited number of
  combinations to provide pricing unique to each
  vendor.
• Product Type / Customer Type Association
• Date Ranges / Days of the week
• Applicable Destinations
• Markups, Flat and/or (Adults, Juniors,
  Children, Seniors, Freesell vs. Block) and
  Commission, Flat and/or (online vs. telephone)
  amounts (per code)
• Supplier Association
• Origin Association

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Content Management

• VIVOs Content Management eliminates the need for
  costly and time
• consuming web developers, programmers and graphic
  artists.
• Fully integrated WYSIWYG (What you see is what
  you get) editor enables the user to create
  content as if using Microsoft Word.
• Suppliers have the ability to choose and name the
  tabs of their choice.
• Each Tab (main page) can be customized /
  populated by user.
• Provides users with complete control of their
  home-page content.
• Allows users to create and place links anywhere
  on their website.
• Links are pages created to highlight products
  and are automatically created with an imbedded
  booking engine that is customized to the content
  entered by the user.

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Content Management

• Users can choose which tabs to use, what to call
  each tab, and content to place into each tab.

VIVO Content Management Tabs
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Content Management

• This websites home page is controlled by the
  Content Management module from the previous slide.

VIVO Content Management Tabs
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Content Management

• The Home Page management gives user control to
  specify which search types are allowed, titles,
  images, and the links that appear.

VIVO Home Page Management
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Content Management

• This websites home page is controlled by the
  Home Page Management from the previous slide.

VIVO Home Page Management
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Content Management

• Screen shot shows the WYSIWYG editor for the
  vendors Hotel Tab.

VIVO Edit Content Hotel Tab
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Content Management

• This websites hotel tab is controlled by the
  Hotel Tab Management from the previous slide.

VIVO Website User Controlled Content Hotel Tab
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Content Management

• Based on the fields shown, users can create web
  pages and customize the booking tool to the
  content.
• If a length of stay is specified then VIVO will
  auto-populate the departure dates.

VIVO Content Management Create Link
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Content Management

• Creating a link- bottom of screen.

VIVO Content Management Create Link
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Content Management

• This webpage is controlled by the create links
  pages from the previous slides.

VIVO Website User-Created webpage.
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Reservations

• Reservations can be made through a website.
• Reservations can be made through the back-end.
• 3rd party sellers can be given a log-in to
  purchase a vendors products online.
• Real-time credit card processing is handled
  through our web services connection to
  Cybersource.
• Invoices and billing statements are automatically
  sent to the traveler, booking agent, and vendor
  upon a successful booking.
• 3 rooms can be booked at once.

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Reservations

• The backend reservation process follows the
  front-end, however, extraneous graphics have been
  removed to generate faster response times.

VIVO Backend Reservations
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Reservations

• The front-end reservation process adds in airline
  graphics, hotel photo, and a brief description
  for a better customer experience.

VIVO Website Reservations
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Operations

• VIVOs Operations section handles many aspects of
  the business setup and fulfillment.
• Some items include
• Payment Terms Settings
• Cancellations/ Modifications Fees
• Reports
• Destination List
• Origins List
• Vouchers
• Credit Card Fraud Protection Rules

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• VIVOs voucher queue lets the user view
  reservations by Qualified, Pending, and All
  status.
• If a reservation is pending, the report tells the
  user which components are missing.

VIVO Voucher Production
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Operations - Cybersource

• VIVOs Credit Card Action Codes enables business
  managers to set fraud protection rules for
  credit card processing.

VIVO Credit Card Fraud Settings
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• SCS Solars Computing Systems Inc.
• For more information about VIVO Systems,
• please contact us at
• Worldwide 1 604 637 2144
• Fax [phone]
• E-mail info_at_solars.com
• Web Site www.solars.com