Super User Webinar Two Helping Users Prepare for Training

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Super User Webinar TwoHelping Users Prepare
for Training
Presented by Project Compass Organizational
Change Management Team 07/9/2009
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Helping Users Prepare for Training

• Webinar Objectives
• Prepare Super Users to Meet Their July Objective
  to Help Users Plan their Training
• Provide Super Users with special tools and
  support to play this role

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Agenda

• Welcome Teresa Hauck
• Special Guest Christopher Uher, Project Compass
  Dir.
• Review of Progress to Date
• Suggested July Activities
• Tools and New Information
• Whats Next
• Questions?
• Presenters Teresa Hauck and Zee Mehar

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Christopher Uher Project Director, Project
Compass
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Super User Objectives
Well achieve this objective in four step-wise
phases.
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Enabling Change - The Super Users Role
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Enabling Change - The Super Users Role
July
August
June
September
June
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June Prepare Yourself for Change
June
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June Prepare Yourself for Change

• Do you have any questions, concerns or additional
  needs related to your June Prepare Yourself
  for Change activities?

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Enabling Change - The Super Users Role
July
August
September
June
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Suggested Activities - July
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Project Compass Training Schedule
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UPK -FAQ
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Project Compass Expense Report Course
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Project Compass Expense Report Course
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Project Compass Expense Report Course
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Suggested Activities - July
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Project Compass Learning Process
Communications Direct Employees to the PC Website
Establish Your Learning Path
Project Compass Learning Path Tool
Employees Suggested Learning Path

• Confirm the suggested learning path by reviewing
  Course Designs in the Course Catalog. (Employee)
• Agree on learning path and pre-go-live
  priorities. (Employee with Manager)

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Learning Path Tool
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Suggested Activities - July
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Super User Webinars, Open Houses, and Workshops

• Since much of our training is Distance Learning,
  we expect that learners may want an opportunity
  to talk to a subject matter expert about what
  theyve learned.
• Super User Webinars - Pre-arranged webinars where
  the Super User reviews key points from the
  courses, and leads a question and answer session
• Super User Open Houses Pre-arranged open
  house events where learners may drop in to ask
  their questions in person. At the Open House,
  the Super User may also run demonstrations.
• Super User Workshops (ad hoc, local) - Some Super
  Users may additionally want to conduct a local
  workshop for smaller groups of employees within
  their area.
• The Project Compass change management team will
  proactively schedule and support Webinars and
  Open Houses.
• Local Super Users may arrange for Super User
  workshops as desired.

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Super User Webinars and Open Houses
The Grants Open Houses will present all
related course material, and are positioned as an
alternative to the distance learning course
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Exclusive Webinars for Super Users

• In advance of the general Webinars and Open
  Houses, have arranged special private sessions
  for you
• July, before the general webinars for all
  employees
• Not published for others

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Super User Workshops

• Some Super Users may additionally want to conduct
  a local workshop for smaller groups of employees
  within their area.
• Ad Hoc
• Local
• How do you go about planning one?

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Super User Web Page
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Suggested Activities - July
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Enabling Change - The Super Users Role
July
August
September
June
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Summary - Super User Timeline
Next Webinar! Wednesday, August 5th
10-11am Friday, August 7th 9-10am
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Reminder How to Stay Connected!

• E-mail the Project Compass Change Management
  Team!
• compass_at_emory.edu
• Project Compass Website
• http//www.compass.emory.edu
• Super User Web Page
• Key Communications
• Project Compass Management Bulletins (weekly)
• Super User Webinars (monthly)

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• Questions?

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Thank you!