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Homeland Security: Uses and Opportunities for Simulations and Games

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The term 'Sims and Games' will cover the whole gamut of products. Brief Introduction ... is targeted to civilian consumers of PC-based video and simulation games ... – PowerPoint PPT presentation

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Title: Homeland Security: Uses and Opportunities for Simulations and Games


1
Homeland SecurityUses and Opportunities
forSimulations and Games
  • Briefing to
  • Serious Games Summit
  • October 18, 2004

Julia Loughran, loughran_at_thoughtlink.com with
support from the ThoughtLink ODP Team Rebecca
Agrait, Andrew English, David Evans, Ed McGrady
and Marcy Stahl
2
Agenda
  • Status of homeland security training and
    exercising
  • Product examples
  • ThoughtLinks project
  • Customer basics
  • Desired product attributes
  • What others are doing
  • Summary

3
Game Developer andProduct Consumer Questions
The World Current MSG Training
audience Commercial games
Whats out there?
Whats the market?
What can and should developers and
consumers do?
Consumers Requirements Standards Procedures
Developers Capabilities Economics Timelines
What are the requirements?
4
Lets Not Get Bogged Down in Definitions!
  • Building a shared understanding of sims vs.
    games might take all day
  • Some games use simulations
  • Some simulations are games
  • In addition, models might be used in both sims
    and games
  • The term Sims and Games will cover the whole
    gamut of products

5
Brief Introduction
  • Who is ThoughtLink?
  • Who is the Office for Domestic Preparedness?
  • What did they want us to do?
  • Why?
  • Why ThoughtLink?

6
Agenda
  • Status of homeland security training and
    exercising
  • Product examples
  • ThoughtLinks project
  • Customer basics
  • Desired product attributes
  • What others are doing
  • Summary

7
How TE Products are Purchased
DHS does not buy COTS products for TE
---- Individual jurisdictions do
8
Todays TE Is Primarily Face-to-Face
Seminar Games (Table-top Exercises)
Top Officials Exercise (TopOff)
Awareness Training
Full-scale Exercises
Education/Training .
. Exercises
9
TE Supply Demand
  • Demand far exceeds the current capacity
  • Face-to-face requires instructors and
    facilitators
  • Effective but cannot meet needs!
  • Estimated 3.2 million first responders
  • Estimated 4-5 million medical workers
  • Countless others from the private sector
  • Technology can help
  • Expand reach (train more!)
  • Increase frequency (more often!)
  • Lower costs (meet constraints!)

10
Agenda
  • Status of homeland security training and
    exercising
  • Product examples
  • ThoughtLinks project
  • Customer basics
  • Desired product attributes
  • What others are doing
  • Summary

11
Emergency Fighters for Life
  • What A Computer-based game that allows the user
    to practice strategic and tactical
    decision-making in responding to thirty different
    accident or disaster scenarios
  • Who The Emergency Fighters for Life software is
    targeted to civilian consumers of PC-based video
    and simulation games
  • Developed by Sixteen Tons Entertainment

12
Human Patient Simulator
  • What Incident response focusing on medical
    diagnosis and treatment
  • Who Medical individuals or teams (e.g., EMT,
    nursing, triage, teams etc)
  • Developed by Medical Education Technologies Inc.
    (METI)

13
AEASAutomated Exercise and Assessment System
  • What Simulation to exercise decision makers in
    Weapons of Mass Destruction (WMD) scenarios
  • Who Responders both at the Incident scene as
    well as the Emergency Operations Center (EOC)
  • Developed by SAIC for the National Guard

14
CERRTS Civil Emergency Reaction and Responder
Training System
  • What Emergency response/crisis rehearsal tool
    for training Incident Command and Emergency
    Operations Centers
  • Who Incident Commander/Staff and Emergency
    Operations Center Director/Staff
  • Developed by Raytheon Company

15
Agenda
  • Status of homeland security training and
    exercising
  • Product examples
  • ThoughtLinks project
  • Customer basics
  • Desired product attributes
  • What others are doing
  • Summary

16
Project OverviewPhase 1 June 2002 April 2004
  • Conduct research on the availability and state of
    technologies for training and exercising (TE)
  • Specifically models, simulations, and games (MSG)

17
Methodology Linking Requirements and Products
  • Used Rational Requisite Pro to track requirements
    and product characteristics
  • 100 products 1100 requirements
  • Created attributes allow product and requirement
    info to be linked
  • Example Requirements are for team training and
    incident command RRP would list matching
    products

18
Examples of Analysis
Target Audiences Supported
19
Examples of Analysis
Functional Areas Supported
20
Effect of Our Work
  • States can now (FY04) use ODP grant for sims
    and games
  • States need to consult ThoughtLinks report
  • In FY05, states are likely to be required to
    follow ThoughtLinks requirements-to-products
    methodology in justifying purchases

21
Strategic RoadmapFuture Vision for TE
MSG
22
ThoughtLinks Report for ODP
Report is available at www.ojp.usdoj.gov/odp/exer
cises.htm Click on MSG link Or from
ThoughtLinks Home Page www.thoughtlink.com
23
Agenda
  • Status of homeland security training and
    exercising
  • Product examples
  • ThoughtLinks project
  • Customer basics
  • Desired product attributes
  • What others are doing
  • Summary

24
Homeland Security Customers
  • Todays TE is primarily face-to-face
  • Technology is focused at either detailed models
    or complex simulations
  • Cost lots of
  • Generally require a lot of contractor support
  • Users are in the initial phase of technology
    adoption
  • Early adopter customers are driving RD
  • Most dont have a mental model of how to use sims
    and games as part of their TE program
  • Current customers are primarily larger cities
  • Often led by one visionary person
  • Youll need to find someone who gets it

25
Homeland Security Customers
  • Local, county, and state agencies will be the
    main consumers of simulation and gaming
    technologies
  • Many not able to translate their requirements
    into product specs
  • Little technological expertise to evaluate
    choices
  • Busy saving lives and doing mandated training
  • Have constrained budgets and seek Federal grants
    to purchase equipment and TE technology
  • Currently no Federal standards for WMD-specific
    training

26
Problem Space is Complex
Multiple Jurisdictions
Multiple Functional Areas Widely Varied Audience
Multiple Threats
27
Agenda
  • Status of homeland security training and
    exercising
  • Product examples
  • ThoughtLinks project
  • Customer basics
  • Desired product attributes
  • What others are doing
  • Summary

28
Different Solutions
Tactical Tasks
Operational/Strategic Tasks
StatCare RTI International
Potential for Decision-Making Environment a la
Majestic (EA) Using real-world comm devices
Reality Response - AIS
3D Environments
29
Desired Attributes
  • Easy to use
  • Low cost - already constrained budgets
  • Easy to tailor to local cities/jurisdictions
  • Terrain requirements for some tasks
  • Automate the modeling and rendering of virtual
    cities, towns and infrastructure (resources/org
    structure)

30
Desired Attributes
  • TE for prolonged disasters
  • Scenarios for Low frequency/High impact events
  • Rapid AAR and performance feedback with built-in
    measurement
  • Follow HSEEP guidelines
  • Integration of C2 and tactical simulations
  • Part-task Training
  • FSE reinforcement

31
Areas with few/no products
  • Biological and Radiological events
  • Critical infrastructure protection
  • Mass casualty triage / hospital / health care
  • Intelligence and information sharing
  • Public safety communications
  • Govt. administrative
  • Private sector
  • Transportation
  • Federal, state, and local officials (vs. first
    responders)

32
Validity
  • Users want products that
  • Reflect current intelligence about adversary,
    common scenarios, etc.
  • Incorporate standardized procedures and tasks
  • Demonstrate relevancy to the problems they face
  • Must win over skeptics your need to
  • Quickly answer How will it help me in my job?
  • Demonstrate how it will make their job easier
  • Demonstrate how it will improve job performance

33
Federal Concerns for Homeland Security TE
  • Focus on All Hazards
  • National Incident Management System (NIMS)
  • Universal Task List (UTL)
  • Capabilities based scenarios
  • Standardization of AARs
  • Developing an exercise toolkit
  • Approval of grant to purchase sims and games
    for TE
  • Focusing on open architectures interoperability
    standards assessing readiness

34
Agenda
  • Status of homeland security training and
    exercising
  • Product examples
  • ThoughtLinks project
  • Customer basics
  • Desired product attributes
  • What others are doing
  • Summary

35
Sponsored RD Efforts
  • Main areas of past Federal sponsorship of sim and
    game technologies
  • Combat, mission rehearsal (DoD)
  • Facility, border, and port security (DHS, DOE)
  • Operations Other Than War, Civil Support (DoD,
    NG)
  • Some current areas of RD
  • Modeling terrorist/crowd behavior
  • Evacuation
  • Bioweapons
  • Epidemiology
  • Pharmaceutical logistics
  • Agriculture

36
Who is Involved?
  • DoD Multiple efforts, including Training
    Transformation (T2)
  • JFCOM/JWFC
  • Naval Postgraduate School
  • Institute for Creative Technology (USC)
  • Institute for Defense Analyses
  • DARPA - DARWARS
  • National Labs
  • Stanford University
  • New York University

37
Department of Homeland Security
  • DHS has many organizations researching,
    evaluating, and using a variety of simulation and
    gaming technologies
  • HSARPA (SBIR awards)
  • Technical Support Working Group (BAAs)
  • Office for Domestic Preparedness (Grants)
  • DHS has established initiatives to foster
    adoption of state of the market technologies

38
Sample DHS Programs
  • Urban Area Security Initiative
  • 675 Million for Urban Areas
  • Information Technology Evaluation Program
  • States, locals, industry to develop and explore
    new IT projects
  • Demonstrate novel use of existing IT to remove
    one or more significant barriers in HS mission
    critical areas
  • DHS Regional Technology Integration program
  • 4 urban areas selected across country
  • Goal is to speed introduction and implementation
    of new technologies
  • Test maturing hardware and concepts

39
Agenda
  • Status of homeland security training and
    exercising
  • Product examples
  • ThoughtLinks project
  • Customer basics
  • Desired product attributes
  • What others are doing
  • Summary

40
Summary
  • Sims and games can fill gaps
  • Cities (and DHS) are interested
  • Issues facing developers
  • Getting clear requirements
  • Learning about Federal standards that will likely
    become requirements
  • Finding the right customer
  • Issues facing customers
  • Voicing your needs to vendors
  • Accurately assessing cost and effectiveness
  • Finding time and people to work w/ the technology
  • Wrapping the technology into a larger TE program

41
For more information
  • Stop by our booth in the Solarium
  • Copies of ThoughtLinks product reviews
  • http//www.ojp.usdoj.gov/odp/exercises.htm
    (select the MSG link)
  • Or contact Julia Loughran loughran_at_thoughtlink.co
    m 703-281-5694
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