M E T I S

1
M E T I S?

• THE FUTURE OF LEARNING
• and

SIMbolic Learning?
LEVERAGING INTERACTIVE COMPUTER SIMULATIONS FOR
MAXIMUM LEARNING AND INCREASED PROFITABILITY
2
Quick Housekeeping

• You can hear us, but we cant hear you, so use
  your panel to send us questions, answers and
  comments.
• This webinar is being recorded, therefore you
  will be able to access it from www.sophia-associat
  es.com website for future viewing.
• When using collaboration tools, streaming video
  is delayed, so the video will be a bit choppy
  when we open the sim demos. You will hear the
  voice of the characters but it wont be synced.
• There will be several polling questions that we
  ask that you answer for us from your panel
• Please let us know via the chat feature on your
  panel if you would like us to follow up with you.

3
Introductions
Sophia Associates, Inc. is an international,
woman-owned, 8a, SDB certified company whose core
focus is providing coaching, training and
consulting services that promote learning and
leadership in organizations. Our mission is to
teach, guide and facilitate powerful leadership
in organizations and individuals.
4
What makes Sophia Associates exceptional?

• Expertise in human learning and development
• A passion for learning and for developing
  learning organizations
• Future centered focus on talent development
• A unique combination of human touch and high
  technology that leverages how adults learn, apply
  and integrate knowledge and skills
• Partnering with companies and individuals who
  value quality, learning and excellence in
  themselves and others
• Trusted advisors that are strategic and
  results-oriented

5
Partnership with Simulations International

• SI is a global company whose core focus and
  leading expertise is simulations
• SI has achieved critical improvements in sales,
  marketing, customer service, compliance
• SI has developed leadership execution and
  business acumen simulations for the worlds
  leading business schools
• The SI team includes executives from major
  companies and technology experts
• SI maintains the largest SIM database in the
  world that can be accessed for our clients

6
Developing Future Leaders

• The Top 20 Companies demonstrate top-level
  commitment to developing leadership talent,
  starting with the CEO and Board of Directors.
• They have a maniacal focus on high-potentials,
  understand the value they bring to the
  organization and they invest significantly in
  their growth.
• They consistently offer more programs for
  leadership talent that align with company
  strategy and are successful in making them work.
• They measure the effectiveness of leadership
  practices and hold current leaders accountable
  for building leadership quality and depth.
• These companies demonstrated better financial
  performance as compared to others who do not
  focus on leadership development.

How Companies Grow Great Leaders, 2003 Hewitt
Associates Report on Top Companies for Leaders
7
WHAT IS METIS??

• An integrated learning approach that develops
  skills and competencies through a combination of
  learning technologies
• A cutting-edge approach to executive and talent
  development that combines the best coaching and
  training strategies with state of the art
  computer simulation technology

8
The Three Elements

• Self Learning
• Social Learning
• SIMbolic Learning

9
Self Learning

• Independent Study such as a self-directed course
  of study
• One-to-one executive coaching that builds on
  self-awareness to self-correction to
  self-generating
• Mentoring as guided learning

10
Social Learning

• Traditional classroom training
• Peer-to-Peer Learning
• Cohort Coaching
• Team or Group Coaching

11
SIMbolic Learning?

• Interactive computer simulations that mimic
  real-life scenarios
• Pre-emptive learning through simulations that
  moves a participant through a potential event in
  order to prepare him for that eventuality
• Risk-free practice of skills without consequences
  on real-life allows the learner maximum
  creativity and stretching

12
How do Adults Learn?
Do It!
Simulate
Teach
Watch demo
Watch videos
View pictures
Hear
Read
13
A New Generation of Learning and Learners
Veterans formal environment teaching
learning credentialing relevance
Boomers classroom peer groups coaching
relevance
METIS
Self Learning Social Learning SIMbolic Learning
GenXers technology show me once short
attention span relevance
Millennials self directed fun and short
experiential relevance
14
A New Learning Paradigm

• Show me dont just tell me
• Let me do it myself where and when I can
• It must be relevant and challenging and fun
• I need immediate feedback and to see the outcome
  of my actions
• It must be interactive so that I can impact the
  outcome (video games)
• It must be state-of-the-art cool to keep me
  interested

15
Questions for CLOs and Talent Development
Executives

• What do our people have to know and apply to
  compete in a global market in the future?
• What do we need to invest to achieve this?
• What is the cost of not investing in our future?
• How quickly will learning turn into experience?

16
What is SIMbolic Learning??

• SIMbolic Learning uses computer based simulations
  that complement training programs or can stand
  alone
• Simulations may be custom designed to your
  company or can be off-the-shelf while still
  providing a solution that moves learning from
  theory to action
• Interactive computer simulations that mimic
  real-life scenarios
• Pre-emptive learning through simulations that
  moves a participant through a potential event in
  order to prepare him for that eventuality
• Risk-free practice of skills without consequences
  on real-life allows the learner maximum
  creativity and stretching

17
SIMbolic Learning? vs. E-Learning

• Unlike e-learning which is based in a linear
  format, simulation-based learning is non-linear-
  the participant must choose between If this
  then what principle
• The participant influences the outcome of the
  scenario based on the decisions or paths chosen
• Your actions result in outcomes good or bad
• Immediate feedback from a virtual coach is
  available
• The simulation moves to resolution keeping the
  participant actively engaged in the learning
  process

18
Interviewing Skills Demo

• Learning Objectives
• Interview legalities
• Improving interviewing skills
• Generating open-ended communication
• Interviewing as it supports on-boarding and
  retention savings

19
SIMbolic Learning? is different because

• The highest level of learning occurs
  experientially - without risk or real-life
  consequences
• Learn about issues by actively performing them
• Common experience for real and virtual teams for
  discussion, analysis and immediate feedback
• Time is compressed In 3 hours, you can run a 1
  year simulated corporate lifecycle
• Highest Level of Intrinsic Motivation
  Interaction available in training today!

20
Business Acumen and Leadership Execution
Simulations

• Based on models SI has developed for executive
  education in the worlds leading business
  schools, leadership and business acumen
  simulations act as tools to facilitate a way for
  corporate management teams to interact and learn
  from each other. 
• These simulations mimic the strategy behind
  operating a global company and how you deal with
  various parts of the world that have their own
  economic issues.  
• You see 5 years of your decisions and business
  consequences in a 2-3 day program. 
• The objectives of these types of programs are to
  build business, financial and interpersonal
  skills as well as to foster the enterprise-wide
  capability of future leaders.

21
Sample of Biz Acumen Debrief
22
Relational Competencies HR Simulations

• Building Cultural Intelligence
• Sims may be developed in other languages as well
  as English
• Influencing and Generating Buy-In
• Coaching Skills for Managers
• Effective Communication Skills
• Conflict Management
• Negotiation Skills
• Team-Building

23
Sales and Customer Service Simulations

• Selling Skills customized to your products,
  services, market and industry
• Consultative Selling Skills/ Soft Skills
• Product Knowledge
• System application based knowledge
• Scalable delivery of simulations based on
• Current training models- sims can integrate
• In conjunction with sales coaching
• Self-study curriculum

24
Compliance-based Simulation Demo

• Learning Objectives
• Improve selling skills
• Adhere to compliance guidelines
• Overcome objections
• Product knowledge
• Navigate internal processes and procedures

25
Regulatory and Compliance Simulations

• Values-Based Leadership
• Sarbanes Oxley
• FDA Compliance
• Ethics Risk Management
• These may be supported by links to actual
  compliance policy documents to help participants
  assess their behaviors in relation to ethics and
  compliance issues

26
Workflow, Team Building and Crisis Management
Simulations

• Use of If this then what?
• Improvement of workflow processes
• Project Management Skills
• Crisis and disaster scenarios for pre-emptive
  planning that can encompass loss of utilities,
  corporate set backs, natural disasters, economic
  shifts and more
• Homeland Security issues

27
Industry Applications

• Financial Services
• Consumer Goods
• Pharmaceutical
• Energy Utilities
• Sales Organizations
• Manufacturing

• Healthcare
• Telecom
• Transportation
• Government
• Homeland Security
• Any industry!

28
Questions to Ask Yourself

• What do our people have to know and apply to
  compete in a global market in the future?
• What do we need to invest to achieve this?
• What is the cost of not investing in our future?
• How quickly will learning turn into experience?

29
Using METIS

• Develop programs in alignment with the strategic
  objectives
• During the training, choose appropriate times to
  run the simulation off a laptop and have
  interactive discussions as a large group or as
  small groups about the decisions in the scenarios
• The class applies their learning through doing
  and discussion of decisions and outcomes
• After the training, the simulation may be placed
  online for participants to access as a refresher.
• Documentation may be linked to the simulation.
• The simulation can be CD based to handout with
  training workbooks or Web-based.

30
Whats Next?

• Learn more about METIS? and SIMbolic Learning?
• Experience a Simulation Demonstration
• Tell us what you need to develop your people
• Allow us to show you how
• Call 443-433-0586 or email metis_at_sophia-associates
  .com

31
(No Transcript)