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A.M. Best company

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Title: A.M. Best company


1
A.M. Best company
The Insurance Information Source
2
Products support
Contact Technical Products Support (TPS)You may
contact A.M. Best in a number of ways with
questions regarding our CD-ROM and Web products.
If you are a CD-ROM user, register your
product(s) online for access to our Product
Support Center and value-added services on
certain purchases such as BestDirect. The Product
Support Center provides the latest
product-specific information, including
enhancements, release schedules and more. Web -
Once you register your CD-ROM product online,
you'll have access to our Product Support Center.
This is a secure site and access is available
only to registered users. Phone - Please use the
following regional Support Center contact
information
3
US and Canada - Call (908) 439-2200, ext. 2621,
Monday through Thursday, 700 a.m. to 530 p.m.
EST and Friday 700 a.m. to 430 p.m. EST. UK
and Europe - Call 44 (0)208 579 1091, Monday
through Friday, 900 a.m. to 530 p.m. GMT.
E-mail - Support is also available via e-mail at
the following addresses For A.M. Best CD-ROM
technical assistance please e-mail us at
Technical_Support_at_ambest.com To discuss training
opportunities with us, please e-mail our
Education Services Department or call (908)
439-2200, ext. 5115.
4
Customer Service
Customer Service Representatives are available to
assist you weekdays from 830 a.m. to 430 p.m.
EST at (908) 439-2200, ext. 5742. Our automated
telephone system allows you to leave a voice mail
message after-hours. You may also e-mail your
questions/requests to customer_service_at_ambest.com
or fax them to (908) 439-3296
Customer Service FAQs How can I place an order
with A.M. Best? How do I submit a name or
address change? What is your credit policy for
new customers? What is your billing process and
terms of payment? How can I issue payments to
A.M. Best for outstanding invoices? How do you
ship your products? What is your return policy?
5
How can I place an order with A.M. Best?You may
purchase many of our products online using a
credit card through our secure purchase pages
some may also be purchased using Best's Online
Account. Visit our Products Services pages to
access our entire product line. You may also fax
your signed order/renewal to (908) 439-3296 or
call Customer Service at (908) 439-2200, ext.
5742. How do I submit a name or address
change?You may e-mail your changes to
customer_service_at_ambest.com, call Customer
Service at (908) 439-2200, ext. 5742 or fax them
to (908) 439-3296. Whether your changes include
those on an individual address/name change or a
change for the entire company, please provide the
following information when submitting your
request account number, complete former address
and complete new address. Note Street address is
required for delivery of product shipments.
6
Return AddressA.M. Best Company, Inc.Ambest
RoadOldwick, New Jersey 08858-0700 Packages
returned must include all the original contents
in order to qualify for a credit to your account.
If you have any additional questions, please call
Customer Service at (908) 439-2200, ext. 5742.
Books received after the 30 days will be refused
and payment will be required. Books returned
without a RMA Number will be refused, and will be
returned to you. If you receive a publication
that has been damaged during shipment, please
contact Customer Service immediately at (908)
439-2200, ext. 5742. A.M. Best will arrange for
the pick up, inspection and replacement of the
publication. CD-ROM purchases are subject to the
terms of the A.M. Best Database License
Agreement. Opening the packaging indicates
acceptance of the terms of the agreement. If you
do not accept those terms, the unopened package
can be accepted as a return for credit only
within 30 days of shipment.
7
Organization
A.M. Best Company is... A worldwide
insurance-rating and information agency with more
than 100 years of history. The company was
founded in 1899 by Alfred M. Best. Offices are
located in the United States, the United Kingdom
and Hong Kong. The largest and
longest-established company devoted to issuing
in-depth reports and financial-strength ratings
about insurance organizations. Its flagship
publication and database, Best's Insurance
Reports, offers the largest coverage of insurers
and reinsurers in the United States, Canada, the
United Kingdom and worldwide of any interactive
rating organization.
8
An issuer of fixed-instrument debt ratings that
cover bonds, notes, securitization products and
other financial instruments issued by insurers
and reinsurers. Its debt and commercial paper
ratings are used by capital-market issuers and
professionals worldwide. A publisher of books,
directories, CD-ROM products and Internet-based
services pertaining to the insurance industry.
Products focus on insurance company financial
information, underwriting information, providers
of legal representation and claims adjusting
services to the insurance industry, and
company-specific or industry-wide analytical
information in the United States, Canada, Europe,
Middle East and Asia insurance markets. The
longest-running, largest and most-recognized
source for insurance news. Articles generated by
A.M. Best's news staff are published in Best's
Review magazine, BestWeek, through its real-time
news channels and distributed via more than a
dozen international information distributors.
9
The premier source for regulatory statement
financial information. Best's Statement File
products and reports are the industry standard
for reliable, accurate and comprehensive
statement-source information about insurance
organizations operating in the United States and
Canada. A.M. Best has job openings in both
Oldwick and London. Return to the Top
10
Direction
"Briefing Insurers Change Direction In Shifting
Japanese Market" Insurers doing business in
Japan, among the world's biggest insurance
markets, face new challenges--and
opportunities--in a shifting market, as the ...
Source Best's Review (November 2002 Issue)
11
"CNA Life and Group Operations Head to Change
Direction"CNA Financial Corp.'s new head of life
and group operations sees a "back-to-basics"
approach in business for the company, building on
historical strengths and finding new niches to .
. .        Date 06/23/03    Source BestWire 
(Dateline CHICAGO)    Word Count 1083 Purchase
Full Article Access to the entire article as
well as all others published in BestWeek is
available only to registered subscribers.
Purchase an Online subscription to BestWeek -
A.M.Best's premier news service for immediate
access. If you already have a subscription,
please login to access this article. Additional
Services Article Reprints - Order a reprint or
request permission to post the article on your
intranet. BestDay - Start your day with a
roundup of the latest insurance news through our
daily online news publication. BestDay compiles
the top stories of the past 24 hours and
summarizes them in one convenient spot.   
12
Constraints
"Investment, Capital Constraints Dampen Profits
for U.K.'s Highway Insurance"U.K. automobile
insurer Highway Insurance Holdings plc said
retained profit for the first six months of 2002
fell 40.8 on lower investment income and
underwriting restrictions caused by capital . . .
       Date 09/06/02    Source BestWire 
(Dateline BRENTWOOD, England)    Word Count 522
Purchase Full Article Access to the entire
article as well as all others published in
BestWeek is available only to registered
subscribers. Purchase an Online subscription to
BestWeek - A.M.Best's premier news service for
immediate access. If you already have a
subscription, please login to access this
article. Additional Services Article Reprints
- Order a reprint or request permission to post
the article on your intranet. BestDay - Start
your day with a roundup of the latest insurance
news through our daily online news publication.
BestDay compiles the top stories of the past 24
hours and summarizes them in one convenient
spot.   
13
Competitors
21st Century Targets Competitors With TV Ad
Blitz"California auto insurer 21st Century
Insurance (NYSETW) has launched a television
advertising campaign that it said would spark
some controversy as it takes aim at its biggest
competitors in the . . .        Date 09/10/01   
Source BestWire  (Dateline WOODLAND registered
HILLS, Calif.)    Word Count 454 Purchase Full
Article Access to the entire article as well as
all others published in BestWeek is available
only to subscribers. Purchase an Online
subscription to BestWeek - A.M.Best's premier
news service for immediate access. If you already
have a subscription, please login to access this
article. Additional Services Article Reprints
- Order a reprint or request permission to post
the article on your intranet. BestDay - Start
your day with a roundup of the latest insurance
news through our daily online news publication.
BestDay compiles the top stories of the past 24
hours and summarizes them in one convenient
spot.   
14
 "Philadelphia Consolidated's Second-Quarter Net
Rose 33 on Price Firming, Exit of
Competitors"Philadelphia Consolidated Holding
Corp.'s (NASDAQ PHLY) second-quarter net income
rose nearly 33, attributed to opportunities
created by its former competitors and the firming
of renewal pricing in . . .        Date 07/18/01
   Source BestWire  (Dateline BALA CYNWD, Pa.)
   Word Count 313 Purchase Full Article Access
to the entire article as well as all others
published in BestWeek is available only to
registered subscribers. Purchase an Online
subscription to BestWeek - A.M.Best's premier
news service for immediate access. If you already
have a subscription, please login to access this
article. Additional Services Article Reprints
- Order a reprint or request permission to post
the article on your intranet. BestDay - Start
your day with a roundup of the latest insurance
news through our daily online news publication.
BestDay compiles the top stories of the past 24
hours and summarizes them in one convenient
spot.   
15
Processes
"Study Insurers Could Save Money by Improving
Claims Processes"Insurers could reduce claim
settlement costs by 15 by using innovative
technology coupled with work force training,
according to a survey by Accenture, a management
and technology . . .        Date 04/30/01   
Source BestWire  (Dateline NEW YORK)    Word
Count 218 Purchase Full Article Access to the
entire article as well as all others published in
BestWeek is available only to registered
subscribers. Purchase an Online subscription to
BestWeek - A.M.Best's premier news service for
immediate access. If you already have a
subscription, please login to access this
article. Additional Services Article Reprints
- Order a reprint or request permission to post
the article on your intranet. BestDay - Start
your day with a roundup of the latest insurance
news through our daily online news publication.
BestDay compiles the top stories of the past 24
hours and summarizes them in one convenient
spot.   
16
Supplies
Credibility. Integrity. Stability. These are the
attributes that have made A.M. Best Company the
world's leading provider of insurance industry
data, news coverage and financial performance
ratings. For more than one hundred years, A.M.
Best has served the needs of the global business
community with information, products and services
that set the standard for insurance industry
ratings and analysis. A.M. Best's newly expanded
and renovated world headquarters is conveniently
located just off Rt. 78 in Hunterdon County, New
Jersey. This scenic location is within easy
commuting distance from the New York,
Philadelphia and Allentown areas. (See map.) A.M.
Best Company employs more than 450 professionals
who produce and deliver the services for which
the company is known throughout the world. They
represent a wide range of specializations - to
name a few
17
Accounting professionals Computer programmers
and technicians Customer service and order entry
personnel Data entry operators and statisticians
Editors and journalists Financial analysts
Information technology specialists Marketing
and sales professionals Systems support
personnel Web designers A.M. Best also
maintains a full-service print shop and employs
shipping and building maintenance personnel. If
you are interested in doing stimulating and
challenging work in a stable environment, without
the inconvenience of commuting to a major urban
center, A.M. Best has much to offer you. Please
browse our list of available jobs for positions
that match your skills and goals. You may apply
for any available job through regular mail, fax
or e-mail.
18
Functions
 "A.M. BEST DOWNGRADES MUTUAL SERVICE, MODERN
SERVICE INSURANCE"A.M. Best Co. has downgraded
the financial strength rating of B (Very Good)
for Mutual Service Casualty Insurance Co. and the
A- (Excellent) rating for Modern Service
Insurance Co. both of Arden . . .        Date
03/08/01    Source BestWire  (Dateline OLDWICK,
N.J.)    Word Count 305 Purchase Full Article
Access to the entire article as well as all
others published in BestWeek is available only to
registered subscribers. Purchase an Online
subscription to BestWeek - A.M.Best's premier
news service for immediate access. If you already
have a subscription, please login to access this
article. Additional Services Article Reprints
- Order a reprint or request permission to post
the article on your intranet. BestDay - Start
your day with a roundup of the latest insurance
news through our daily online news publication.
BestDay compiles the top stories of the past 24
hours and summarizes them in one convenient
spot.   
19
"UPDATE A.M. BEST LOWERS RATING OF MUTUAL
SERVICE AND DOWNGRADES MODERN SERVICE"A.M. Best
has lowered the financial strength rating of B
(Very Good) to B (Very Good) for Mutual Service
Casualty Insurance Co. and has downgraded the
financial strength rating of A- (Excellent) . . .
       Date 03/09/01    Source BestWire 
(Dateline OLDWICK, N.J.)    Word Count 307
Purchase Full Article Access to the entire
article as well as all others published in
BestWeek is available only to registered
subscribers. Purchase an Online subscription to
BestWeek - A.M.Best's premier news service for
immediate access. If you already have a
subscription, please login to access this
article. Additional Services Article Reprints
- Order a reprint or request permission to post
the article on your intranet. BestDay - Start
your day with a roundup of the latest insurance
news through our daily online news publication.
BestDay compiles the top stories of the past 24
hours and summarizes them in one convenient
spot.   
20
THE END
BY SARUN SEANGSOMBOON ID4531301058 MAJORINFOR
MATION TECHNOLOGY
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