21st Century Tools

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Workforce Connections
21st Century Tools for the 21st Century Workforce
Presented by Roland Droitsch Will
Peratino October 2003
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Presentation Overview

• Workforce Connections Overview
• Traditional on-line delivery approaches
• Workforce Connections approach
• Case studies
• Sample applications

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- Communities of Practice- Web Publishing-
On-line Learning- Web Site Management- On-line
Coaching
Workforce Connections Overview

• The US Department of Labor developed a set of
  21st Century workforce productivity tools, called
  Workforce Connections to simplify the way you
  create, distribute, and manage knowledge
  throughout the enterprise architecture

Workforce Connections is- ADL SCORM version 1.2
conformant- ADA Section 508 compliant
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Workforce Connections Overview

• Tools that allow people to work the way they
  wantto work
• Directly empower those with the knowledge to be
  in control of that knowledge
• Reduce time, costs, and endless process and
  revision cycles
• Meet ilities including portability,
  reusability, interoperability, sharability,and
  maintainability.
• Match real Agency requirements with appropriate
  level solution (avoid overkill 100 solution
  for 85)

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Workforce Connections Overview

• Developed using open-source environment
• Linux operating system
• Apache server
• Zope database
• Python language
• DOL is exploring open-source license for
  Workforce Connections as a Custom Distribution
• MS Windows version planned to facilitate
  government adoption
• Available on request to federal agencies and
  private sector organizations

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Traditional On-Line Web Delivery

• HTML pages where the navigation, user options,
  references, glossary, text, and graphics are
  co-mingled
• Reusing content for a new audience requires
  reprogramming
• Proprietary tools required typically used by Web
  master

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Case Studies

• OSHA Workplace Violence Computer-based Training
• ETA On-Line Coach Electronic Performance Support
  System

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Case Study OSHA Workplace Violence

• OSHA required a 6 to 8-hour on-line course on
  workplace violence for multiple target audiences
• Course had to be Section 508 and SCORM version
  1.2 conformant
• Development estimates were in the 250K range
• Development time was planned for ten months

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Case Study OSHA Workplace Violence
Seven-Hour Workplace ViolenceOn-line Course
Comparison
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Career Resource LibraryNearly 5,500 links to
online Career Resources.
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Employment Training Administration had seven
Web sites each developed by a different vendor
using a different design and user navigation
features.Training was required for four target
audiences
Case Study ETA On-Line Coach

• Training Coordinator
• Workforce Professional
• Job Seeker/Student
• Employer (Human Resource Function)

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Case Study ETA On-Line Coach

• All of the users needed training on the following
  sites
• Career Info Net (ACI Net)
• Americas Service Locator
• Americas Learning eXchange (ALX.net)
• Americas Job Bank (For Job Seekers and
  Employers)
• Career One-Stop
• ONet

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Case Study ETA On-Line Coach
Training and On-Line HelpContact Time and Cost
Estimates
Plus 32 person-years for the workforce
professional initial training cycle
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Case Study ETA On-Line Coach

• Workforce Connections On-Line Coach
• Less than 100K
• Uses live Web sites
• Eliminates training
• Reduces updates
• Reduces user time
• Preferred by users

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Workforce Connections
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