CT Learns and Works Conference Manufacturing Today Building Tomorrows Workforce

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CT Learns and Works ConferenceManufacturing
Today Building Tomorrows Workforce

• May 8, 2009

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Agenda

• Marjorie Valentin Associate Dean, Three
  Rivers Community College
• USDOL Grant 3 Skills for Manufacturing
  Related Technology
• Pre- Manufacturing Pilot Program
• Tim Murney Career Advisor Eastern and New
  Haven WIBs
• Role of Career Advisors in the SMART program
• Lucy Brakoniecki Research and Policy
  Analyst, CT Womens
• Education Legal Fund
• Creating manufacturing pathways for women girls
• Cathy Sylvester Youth Program Coordinator
  Central CT State
• University, Institute of Technology
  Business Development
• Manufacturing internship program with New Britain
  High School

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US DOL Community-Based Job Training Grant4/2008
2/2011

• Approximately 2.2 Million
• 3.1 Million Leveraged from partners
• Challenge Aging Workforce, thinning pool of
  young
• talent, limiting training capacity of
  community colleges
• Goal Build Capacity of CC system to provide
  training

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US DOL Community-Based Job Training Grant4/2008
2/2011

• Three Certificate Programs
• Non-Credit Pre-Manufacturing
• Level One Credit Certificate
• Level Two Associate Degree Program

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US DOL Community-Based Job Training Grant4/2008
2/2011

• Key Partners
• Community College System
• Center for Advanced Technology
• Office of Workforce Competiveness
• CWEALF
• Workforce Investment Boards
• State Department of Education
• Private Manufacturing companies numerous
• workgroups

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Three Rivers Community CollegePre-Manufacturin
g Pilot program200 Hours, 8-weeks, day program,
free to studentsMay 2009-July 2009

• Success Pathway to Level I or entry into
  employment
• Target Population Dislocated Workers
• Regional Collaborators CT Works, DOL, EWIB,
  TVCCA
• Program Curriculum Design
• Curriculum designed by statewide workgroups
  and local feedback, creates a seamless pathway to
  Level I Credit Certificate

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Three Rivers Community CollegeProgram
Components

• Orientation
• CT Works Location
• CT Works (CASAS) 9th grade Math, 10th grade
• Reading
• Key Train
• TRCC/Career Advisor Orientation Student
• Interview

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Three Rivers Community CollegeProgram
Components

• Orientation to College
• Basic Math for
• Manufacturing
• Computer Literacy
• Intro to Lean
• Blue Print Reading
• Auto CAD
• Access to Tutoring
• Disability Service

• Communication in the
• Workplace
• Safety
• Resume Job Search
• Assistance
• Guest Speakers from Industry
• Graduation w/Industry
• Partners

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S.M.A.R.T. Skills For Manufacturing and Related
TechnologiesCareer Advisors

• Working within a community of partners to promote
  and prepare CT for careers in manufacturing and
  related technologies.

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Who We Are / Where We Are
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What Were Doing

• In
  Manufacturing and Related Technologies Through
  Presentations At All 20 CTWorks One Stop Centers,
  High Schools, Technical High Schools, Middle
  Schools, Community Career Fairs, etc.
• For
  Prospective Students Using WorkKeys/KeyTrain.
• CT Community College
  designated program
  

Promoting Careers
Assessing Skill Levels
Providing
information
and guidance to prospective students.
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What Were Doing
Developing Relationships

• 
  with
• Customers and Students Industry
• Employers Public and Private
• Manufacturing Agencies/Associations
• CTWorks One Stop Center Staff
• CT Community College, High School,
• Technical High School, Middle School
• and Adult Education Faculty and Staff.
• Flyers, Posters, Press
  Releases, Web Site, E-Newsletters, etc.

Developing Marketing Materials and Campaigns
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Send Us Referrals

• Do You Know Someone Who May Be Ready To Reinvent
  Themselves And Start A New Career?
• Is There A Student Who Doesnt Know What Career
  He/She Wants To Pursue?
• Is There Someone Who Wants A Better Life, But
  Doesnt Know Where To Turn?
• Do You Know A Budding Math Or Science Whiz Kid
  With Parents Who Cant See Their Son Or Daughter
  Working In Manufacturing?
• They May Want To Hear What We Have To Tell Them!

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Contact Us

• Kevin Canady
• Northwest Regional Workforce Investment
  Board, Inc.
• The Workplace, Inc.
• e-mail kcanady.ctwbs_at_ct.gov office
  [phone] ext. 442
• Matt Ruminski
• Capital Workforce Partners
• e-mail mruminski_at_capitalworkforce.org
  
• office [phone] ext. 344
• Tim Murney
• Workforce Alliance
• Eastern CT Workforce Investment Board
• e-mail tmurney.ctwbs_at_ct.gov office
  [phone]

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In which class are these students enrolled?
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Enrollment patterns in High School

• Enrollment patterns in some career clusters
  remain gender segregated.
• Enrollment in Transportation, Manufacturing,
  and Architecture and Construction clusters is
  overwhelmingly male.
• Enrollment in Education and Training Services,
  Health Services and Human Services is
  overwhelmingly female.

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RecruitmentHow do you actively recruit
students into gender nontraditional courses and
occupations?

• Being intentional and creative is key.

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Institute of Technology and Business Development

• Presented to the Connecticut Learns Works
  Conference
• by Cathy Sylvester, Youth Program Coordinator
• Central Connecticut State University
• Institute of Technology and Business Development
• 5/8/09

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Institute of Technology and Business Development
(ITBD)

• The ITBD is a Central Connecticut State
  University and a State of Connecticut Facility,
  self-supported by revenues from three centers
• Training Center
• Conference Center
• Community Business Development Center

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ITBD Funding

• ITBD is not part of the General Fund
• ITBD programs are funded by
• Grants
• PTAP
• Fee for Service (Self Supporting)
• Conference Center
• Fee for Service and Multiple Grants
• Community Business Development Center
• Training Center

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Who is ITBD?

• A program that was established and developed by
  external business needs
• I986 Managed with Faculty Release Time in the
  School of Technology (SOT)
• 1991 Center for Industrial and Engineering
  Technology (CIET)
• On Campus
• Within SOT
• Full-time Director
• Source of Funding - Self Supporting - No External
  Funds
• 1993 Institute for Industrial and Engineering
  Technology (IIET)
• Off Campus
• Within SOT
• Limited State Funding 1993-1998
• Six Core Services TTC, MAC, CC, PTAP, Flexible
  Mfg. Network Center, Human Resource Development
  Center
• Incubators/Tenants
• 2002 Institute of Technology and Business
  Development
• University Wide Outreach Center

ITBDs Mission CCSU ITBD is an outreach
function of CCSU. ITBD supports CT businesses and
business-related organizations with training,
technology assistance, conferencing services,
procurement services and business incubation.
ITBD provides value added support as a one-stop
resource center for businesses in Connecticut.
ITBD provides mentoring for business success
through economic partnership while building
relationships with our client's as their trusted
advisor.
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ITBD Core Services

• Training Center
• Over 1000 Training Programs Delivered to Date
• Averaging 150 Programs per year
• _ Funding a key attribute
• Business Community Services
• Provide business education to groups and
  individuals
• Minority business planning feature
• Youth Training Programs
• Teacher enhancement
• CT Dept. of Transportation DBE Program
• Conference Center
• Approximately 500 Conferences Delivered/per year
  with Over 56,000 Participants Annually
• 8 Conference Rooms
• 30 Station State of the Art Computer Lab
• 15,345 Square Feet Completely Wi/Fi
• Full Catering Services

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Who are ITBD Clients How We Access Them?

• Statewide Manufacturing Companies
• Entrepreneurs
• Financial Institutions
• Inventors
• Healthcare Service Providers
• Service Providers
• State Agencies/Municipalities/School Districts
• Chambers of Commerce
• Real Estate Companies
• High/Moderate/Low Technology Companies

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Clients Youll Recognize
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CT Procurement Technical Assistance Program

• Funding
• Cooperative agreement-matching funds --50 from
  DODs DLA (Defense Logistics Agency)
• 50 from CT Dept of Economic and Community
  Development
• Services
• assistance with government solicitations
  beginning with necessary registrations through
  contract administration.
• Educating clients through seminars and one-on-one
  counseling services.
• Provides assistance with marketing and
  subcontracting to government prime contractors.
• Services provided include all government entities
  federal, state and municipal
• Clients are provided with a free electronic bid
  matching service.
• Fees
• No fees for basic services. There may be a
  nominal charge for seminars if we have to pay for
  a room.
• Clients
• CT based businesses that have been CT registered
  business for at least 2 years and have
  accomplished computer skills. 
• Forty percent of clients are manufacturers with
  the remaining companies being comprised of
  service oriented businesses, IT firms and RD
  companies, etc.
• How Clients are prospected
• We cannot advertise in accordance with our
  cooperative agreement with the Department of
  Defense therefore, we rely on referrals from
  existing clients, web site applications,
  participation at conferences and trade shows and
  receive a significant number of referrals from
  government affiliations.
• How the Center interacts with CCSU
• When applicable.

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ITBD Incubator and Tenant Markets

• Light Manufacturing
• Electrical Assembly
• Engineering Design Services
• Fuel Cell Development Research
• Employee Assistance Programs
• Corp. Insurance Solutions
• Electrical Power Management
• Consulting
• Multimedia Applications
• Sales of Copying Equipment

• High Tech Manufacturing
• Environmental Assessment
• Corporate Acquisitions
• Virtual Reality Training
• Internet Service Providers
• Specialty Vehicle Applications
• Insurance Claims
• Computer Software Applications
• Plating Systems Design
• Human Resource Consulting

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ITBD Incubators Tenants 5/09
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Conference Center

• Funding
• Self Supporting
• Services
• Room rental
• Catering
• A/V Equipment
• Computer Lab and WiFi
• Typical Fees
• Room Rentals range from 175 to 400
• Other fees depend on services
• Clients
• State Agencies and Non-profits
• Municipalities
• Financial institutions
• Chambers
• Clubs/organization
• Education
• How the Clients are prospected
• Word of mouth

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Community BusinessDevelopment Center

• Funding
• Self Supporting
• Grant Funding
• Capitol Workforce Partners
• CT DOT/BOWD
• Services
• Youth Programs
• FHITEC Summer
• FHITEC Year-Round
• Student Mentor
• Student Entrepreneur
• Teacher Enhancement Program
• Executive Breakfast Seminar Series
• Incubator Business Facilities
• Typical Fees
• Programs range from 100.00 to 200.00 per hour
• Incubator facilities run 10.00 - 15.00 per
  square foot

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Community BusinessDevelopment Center cont.

• Clients
• CT DOT DBEs
• New Britain High School Students and Teachers
• Local and State Business Community
• Incubator tenants
• How Clients are prospected
• CT DOT referrals
• Word of mouth and cold calls
• Advertising
• Local business event networking
• How the Center interacts with CCSU
• Faculty and Student involvement with
• FHITEC Youth Programs
• Incubator meeting sessions
• Teacher Enhancement
• career services (referrals)
• How the Center interacts with local businesses
• Interacts with Youth Programs by providing site
  tours related to local career and workforce
  development

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ITBD Youth Program History
2004 2005 2006 2007
2008 PRESENT
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ITBD Relationships

• Central Connecticut State University
• Admissions
• Career Services
• Faculty
• Consolidated School District of New Britain
• FHITEC Finance, Healthcare, Information
  Technology, and Engineering Careers- New Britain
  High School and E.C. Goodwin Technical High
  School youth
• Teacher Enhancement New Britain High School
  Math, and Technology Teachers
• Entrepreneurial Program New Britain High School
  Entrepreneurial/Business/Marketing Classes
• Banknorth Inter-District Employability Skills
  Program High School Juniors/Seniors from New
  Britain, Southington, and Berlin
• Young Business Leaders New Britain Middle
  School youth
• CCSU School of Business Banking Finance
• Travelers Claims, Underwriting Actuarial
• Young Engineers New Britain Middle School youth
• CCSU School of Engineering and Technology
• CT DOT Summer Internship Program
• Opportunities Industrialization Center of New
  Britain, Inc. (OIC)
• Manufacturing Internship Program New Britain
  High School Seniors
• GrowJobs CT and the Federal Mediation and
  Conciliation Service (FMCS)
• Manufacturing Career Awareness Program
  Connecticut High School Guidance Counselors and
  Teachers

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What our funders say about us!

• Theres real value in this program. Many of our
  students are unaware of the career opportunities
  in manufacturing in our very own state and end up
  looking out of state for work. But if we can
  educate our teachers to educate our students of
  the possibilities right here in Connecticut, we
  can work to revive interest in Connecticuts
  economy and cultivate the states next generation
  of workers.
• John W. Harrity Director, GrowJobs
  CT
• The core competencies which are reinforced in
  CCSU ITBDs youth workforce development programs
  are essential in todays workforce. CCSU ITBD
  staff does an excellent job in translating career
  skills to a learning environment.
• Tara M.
  Pollard
  University Relations
  Senior Consultant The Travelers
  Companies, Inc.
• Our workforce is changing in CT. Understanding
  the impacts of cultural and ethnic diversity in
  the workplace is as important as career skills in
  being successful in the workplace. CCSU ITBD
  understanding of these issues makes them a leader
  in developing new talent for tomorrows
  workforce.
• 
  
  
  Debra Goss CT Department of
  Transportation
  
  Manager, Division of Contract Compliance
  
• Connecticuts cities show youth employment for
  16 to 19 year olds at an historical low of
  approximately 30 - 35 - the lowest since World
  War II, says Thomas Phillips, President and CEO
  of Capital Workforce Partners, the regions
  Workforce Investment Board. Programs like the
  FHITEC program not only help to get young people
  work they are paramount in connecting them to
  career paths that will be in demand in the
  region.  And, in addition to providing our
  foundational career competencies that are core to
  youth employment and learning programming the
  FHITEC program also touches on some-industry
  specific competencies that further help young
  people choose their desired career paths. This
  gives our future workforce a strong footing.
• 
  
  
  Thomas Phillips
  President and CEO of Capital Workforce
  Partners

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Training Center

• Self Supporting
• Services
• Training and Process Improvement Services
• Clients
• Manufacturing
• Non-Profits
• Local and State Government
• Banking and Finance
• Healthcare
• Unemployed may find suitable programs to suit
  their needs
• Fees
• Range from 150 to 250 per training or
  consulting hour
• How Clients are prospected
• Direct Mail and Email
• Word of Mouth
• Flyers and Newsletters
• Group/Chamber Support

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Typical Training Center Programs
Lean Enterprise Six Sigma Green Belt Cert. Six
Sigma Black Belt Cert. Lean Overview Standard
Work/Cellular Designs 5S and Visual
Management Kanban Strategic Material
Systems Total Predictive Maintenance Poka Yoke
Mistake Proofing Root Cause/Corrective
Action Lean Policy Deployment (Strat Plan) Lean
Office Process Mapping Setup Reduction
(SMED) Value Stream Mapping Lean Train the
Trainer Kaizen 3-5 day events Value Chain
Assessment Lean Assessments Lean Team Leader
Cert. Lean Champion Cert. Lean Healthcare Lean
Government Lean Education
Quality Adv. Product Quality Planning AS
9100 Boeing AQS Continuous Quality Improvement
Cost of Quality Failure Mode and Effects
Analysis ISO 90012000 Transition,
Implementation and Review ISO 9001 Document
Quality System Assessment ISO 9001 Internal
Auditor ISO
14000 Implementation ISO 14000 Internal
Auditors ISO 14000 Overview Measurement Systems
Analysis Production Part Approval Process Root
Cause/Corrective Action TS 16949
Implementation TS 16949 Internal Auditor
Human Resource Breakthrough or Creative
Thinking Business Writing Change Process
Management Conflict Resolution Customer
Service Communication Skills Effective
Meetings Effective Presentation Skills Effective
Work Teams Facilitation/Communications Financial
Accounting Flowcharting High Performance Work
Teams Interpersonal Effectiveness Leadership The
Learning Organization Management
Development Myers-Briggs Type Indicator The New
Workplace Performance Appraisals Personnel Law
for Managers Problem Solving Root Cause
Analysis Project Management Sales Training Sexual
Harassment Speedreading Strategic Planning
Essentials Supervisory Develop. Intro or
Adv. Team Building (All Types) Time
Management Train the Trainer Total Quality
Management
Technical AutoCAD,Cadkey, or CAM Blueprint
Reading (Basic) Blueprint Reading
(Advanced) Design of Experiments Design for
Manufacture FMEA E-Commerce Fluid Power I II
Fundamentals Gaging Geometric Dimensioning
Tolerancing (GDT) Hazardous Materials
Mgmt. Joining Mounting Wire Tech. Lead Person
Development Technical Supervisory
Dev. Manufacturing Statistics Mastercam SHOP
Math Math for Industry Metallurgical
Basics Operator Training Program Logic
Controller/Sensors Safety Training Statistical
Process Control Basic or Masters Taguchi Time
Motion Studies in Mfg. Tolerance Control Study
Charts Unigraphics English as a Second
Language Welding Quality Improvement Soldering Bas
ic Electricity
Computer Access, Level 1, Level 2, Level
3 Application Development Excel Worksheets Excel
Charting Organizing Data Excel
Advanced Microsoft Project Outlook Intro or
Adv. Intro to the PC using Windows PowerPoint
Intro or Adv. Word, Level 1,Level 2, Level 3
Construction ArcView Construction Estimating
with Timberline Construction Safety Contract
Administration with Primavera Expedition Geographi
c Information Systems Global Positioning Systems
Project Management with Primavera Project
Planner Project Management with Primavera
SureTrak
Allied Health Care AED, CPR, EMS First Aid Lean
Enterprise in Health Services Medical
Terminology Medical Coding (All Types) Polish in
Healthcare Spanish in Healthcare Reikki
Government CT Legislative Process Improving
Management Skills Public Budgeting in State
Gov. Management Development Leadership Business
Ethics
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Hot Topics

• Soft Skills
• Supervisory
• Development
• Management
• Development
• Leadership
• Team
• Building
• Conflict
• Management

• Other
• Root Cause
• Computer
• Training
• Customer
• Service
• Strategic
• Planning
• Sales
• Training

• Technical
• Lean tools
• Six Sigma
• GDT
• BPR
• SPC
• ISO

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ITBD Annual Events

• ITBD Annual Golf Scramble Tunxis Plantation -
  September 3, 2009
• Client Appreciation Day- CCSU Basketball Game -
  February 7, 2009
• Executive Breakfast Series
• International Business Strategies - November 19,
  2008
• Green Business Strategies - March 18, 2009
• Six Sigma Business Strategies - May 13, 2009
• ITS Tech Brief Sessions
• Effectively Maximizing Your Technology Potential
  - January 20, 2009
• What are Search Engine (SE) Optimization and SE
  Marketing - February 17, 2009
• Voice Video over Internet Protocol - March 31,
  2009
• Maximizing ITS Efficiency - April 21, 2009

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How We Help Each Other?

• Referrals for training and business services
• ITBD Responds in 24 hours as Your Trusted
  Advisor
• ITBD Contact Info
• Rick Mullins, Executive Assistant to the
  President
• (860) 832 0700
• Mullinsr_at_ccsu.edu
• Tom Lorenzetti, ITBD Business Development Manager
• (860) 832 - 0704
• Lorenzettith_at_ccsu.edu
• Cindy Walker, Conference Manager
• (860) 832 0705
• Walkerc_at_ccsu.edu
• Janice Deveau, Community Business Development
  Specialist
• (860) 832 0708
• Deveau_jas_at_ccsu.edu

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Other CCSU Contacts for Youth Programs

• Awilda Reasco
• Director, Pre-Collegiate Access Services
• reasco_at_ccsu.edu
• Myrna Garcia-Bowen
• Director, Academic Articulations
  Partnerships
• garciabowenm_at_ccsu.edu