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CREDIT CARD TRANSACTIONS

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Average monthly CREDIT CARD collections is $39,115. Credit Card collections account for just under 10% of monthly collections ... Fraud/Credit Card Misuse ... – PowerPoint PPT presentation

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Title: CREDIT CARD TRANSACTIONS


1
CREDIT CARD TRANSACTIONS
  • Jim Hamlin
  • Dallas County District Clerk

Mary Cannon, Special Assistant
2
EVER HEAR THIS?
  • CRIMINALS DO NOT HAVE ANY MONEY THEREFORE, THEY
    CANNOT PAY
  • This statement is absolutely NOT TRUE!
  • After 5 years and 17.46m in collections,
  • they DO and they CAN!
  • You have to create the expectation level that
    costs and fines MUST be paid.

3
Brief Overview of Felony Collections
  • Divided into Three Systems
  • System 1 In person interviews straight from
    Court
  • System 2 Probationers within six months of
    completing probation
  • System 3 Jail billing for State and County Jail
    Sentences
  • Staffed by 6 County Employees 1 Collections
    Coordinator, 3 Interviewers, 2 Clerical Support.
  • 100 Collection rate is not the goal. Increasing
    revenue and bringing in new money is the goal.

4
How payments are received
  • Payment in person to the Cashier
  • Mailed in to the office
  • Drop Box at the Courthouse
  • Approximately 30 to 50 payments are dropped over
    a weekend period
  • CREDIT CARDS
  • In person
  • INTERNET

5
Drop Box at the Courthouse
6
GENERAL REQUIREMENTS TO ACCEPT CREDIT CARD
PAYMENTS
  • Need a contract with a bank and/or Credit Card
    vendor
  • Need a website or a contractor to host a website
    (for internet payments)

7
AVERAGE MONTHLY COLLECTIONS
  • Average monthly collections for all payment
    methods is 425,000
  • Average monthly CREDIT CARD collections is
    39,115
  • Credit Card collections account for just under
    10 of monthly collections

8
AMOUNT COLLECTEDVIA CREDIT CARD PER MONTH
9
NUMBER OF CREDIT CARD PAYMENTS MADE PER MONTH
10
AVERAGE CREDIT CARD PAYMENT
11
BENEFITS OF CREDIT CARD ACCEPTANCE
  • EASE OF PAYMENT
  • Clients do not have to come downtown to make a
    payment. Payments can be made from home, the
    library or anywhere internet access is
    available.
  • Able to make payments ON TIME.
  • Able to make FULL PAYMENT.
  • VERY FEW CASES OF FRAUD
  • We have experienced only 2 cases of fraud in over
    4,450 transactions.

12
DISADVANTAGES OFCREDIT CARD TRANSACTIONS
  • Bank charge to County of between 2-3
  • Per transaction charge for Client
  • Dallas County went from 3 of payment made to
    5.00 per internet payment. Clients paying OTC
    (over the counter) do not have to pay the
    transaction fee.
  • Fraud/Credit Card Misuse
  • In the case fraud is discovered, we notify their
    Probation Officer of the situation.

13
  • To view this presentation online, please go to
    our website located at
  • http//www.dallascounty.org/html/citizen-serv/dist
    rict-clerk/guidelines.html
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