Credit Card Fraud - PowerPoint PPT Presentation

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Credit Card Fraud

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The credit card companies. Can lose thousands of dollars on a single ... Credit card companies focus on retrieving funds from the merchant and keeping ... – PowerPoint PPT presentation

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Title: Credit Card Fraud


1
Credit Card Fraud
  • By John Atkinson

2
What is it?
  • theft and fraud using a credit or similar payment
    mechanism as a fraudulent source or funds in a
    transaction.
  • purpose being to obtain goods without paying or
    obtain unauthorized funds.

3
Types of Credit Card Fraud
  • Stolen cards
  • Compromised accounts
  • Mail/Telephone/Internet order
  • Account takeover
  • Skimming
  • Carding

4
Additional Types of Fraud
  • Nigerian Fraud Ring
  • Phishing
  • Spamming
  • Viruses

5
Addition Types of Fraud
  • Internal fraud
  • Millions of customer service reps needed
  • Have access to all card member information
  • Ssn
  • Mothers maiden name/password
  • Pin number

6
Unique Fraud Types
  • Credit Card Number Generator

7
Unconventional Fraudsters
  • False fraud claims
  • Manipulating reward points
  • Using air mileage card for business
  • Manipulating information on credit card
    application
  • People writing the code for the credit card
    number generator

8
Whos Affected?
  • The card holder
  • Contact the credit card company
  • Fill out an affidavit
  • Wait for new card and new account
  • Check 3 main credit bureaus

9
Whos Affected?
  • The credit card companies
  • Can lose thousands of dollars on a single
    fraudulent transaction
  • Millions of fraudulent transactions daily.
  • Extra expenses for fraud prevention

10
Whos Affected?
  • Everyone
  • Higher interest rates
  • Harder to get approved for card

11
The Victims
  • Contact the credit card company
  • Fill out an affidavit
  • Wait for new card and new account
  • Check 3 main credit bureaus

12
CC Companies Take Action
  • Blocking cards due to suspicious activity
  • Sending letters/emails/phone calls regarding
    activity
  • Card activation from home phone
  • CVV verification

13
Merchants Take Action
  • Ship to billing address only
  • Checking id and signature for pos
  • Name and address verification with bank

14
Merchants Take Action
  • rejecting approximately 4 percent of their online
    orders
  • manually reviewing up to a third of all online
    orders
  • ultimately approving 85 percent of the orders
    reviewed
  • very costly and inefficient process with serious
    restraints on scalability.

15
The Criminals
  • Usually go unpunished
  • Secret service has limit of 150,000 before
    investigating
  • Police just file a report
  • Credit card companies focus on retrieving funds
    from the merchant and keeping the customers happy

16
Fraud Justified
  • Credit card fraud victims are not held
    responsible anyway
  • Its not as bad as robbing a store
  • Im only hurting the credit companies who are
    rich anyways
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