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SAP A

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Title: SAP A


1
  • SAP A
  • Fulton County Schools
  • SAP Overview
  • Version 1.0

2
Course Objectives
Welcome to SAP Overview
  • Why am I here?
  • To understand
  • what SAP is and how it will benefit FCS
  • the structure of the SAP project
  • which modules are being implemented
  • basic terminology
  • basic master data information
  • how all three modules interact with one another
  • the expectations for new SAP end-users
  • the training plan
  • Go Live and Ongoing Support

3
Formalities
  • Training Attendance Sheet
  • Cell Phones
  • Breaks, Lunches
  • Restrooms
  • Break Rooms, Water Fountain
  • Room Temperature, Comfort Level
  • Parking Lot, Questions and Answers

4
Agenda
  • Objectives
  • Key Terms
  • FCS and SAP Why?
  • How is FCS using SAP
  • Logistics Overview
  • Finance Overview
  • Human Resources Overview
  • Training and Go Live

5
Key Terms
  • BPP Business Process Procedure
  • A step-by-step process of how to perform a
    transaction in SAP
  • Master Data
  • Records that remain in the database over an
    extended period of time and are shared across
    applications
  • ERP - Enterprise Resource Planning
  • ERP systems integrate all data and processes of
    an organization into a unified system

6
What is the A Project?
  • Fulton County Schools has embarked upon a project
    to support on-going business operations
  • Included in this project are
  • Replacing aging and sub-optimal business systems
    in
  • Human Resources (HR)
  • Finance
  • Logistics
  • Implementing an Enterprise Resource Planning
    (ERP) system called SAP

7
Why is FCS Changing Software Systems?
  • We currently have a number of inefficient and
    redundant data management processes.
  • Going to a new software system, like SAP, will
    help break the cycle of inefficiency.
  • SAP will help to reduce paperwork, reduce
    duplicate manual processes, and implement more
    reliable and scalable solutions.
  • SAP will be able to construct a foundation that
    will meet the future educational needs of an
    aggressively growing county.

8
What Will We Achieve?
  • Significantly improved FCS operations and
    management in
  • Finance
  • Personnel Administration
  • Benefits Administration
  • Payroll
  • Pension Administration
  • Purchasing
  • Inventory Control
  • Improved quality and access to informationfrom
    all levels of the organization
  • Improved reliability and stability of the systems
    supporting key areas of FCS operations

9
Whats the Benefit for You?
  • A Best Business Practices information system
    that will provide
  • Automation of manual processes
  • Increased productivity
  • Elimination of redundant work
  • Data integrity data is entered once and used by
    all
  • One system to learn and support
  • Ability to report upon and analyze the
    organization as a whole, instead of one
    department at a time
  • Ability to communicate with systems that are not
    partof SAP
  • Data can be shared across modules without dual
    entry

10
What is an ERP System?
  • ERP stands for Enterprise Resource Planning
  • Enterprise Resource Planning systems (ERPs)
    integrate all data and processes of an
    organization into a unified system
  • A typical ERP system will use multiple components
    of computer software and hardware to achieve the
    integration
  • A key ingredient of most ERP systems is the use
    of a unified database to store data for the
    various system modules
  • By selecting specific components, a company can
    customize the ERP system to meet their needs

11
What is SAP?
  • SAP is the worlds largest ERP software company.
  • SAP stands for Systems, Applications and Products
    for Data Processing.
  • SAP has been implemented in more than 36,000
    companies with more than 12 million users.
  • SAP is the worlds third-largest independent
    software supplier.
  • SAP provides companies with the ability to have a
    common corporate database for a comprehensive
    range of applications.
  • One database instead of databases for each
    department - that dont talk to each other!

12
Who is on the A Team?
  • There are four groups who are participating on
    the A Team
  • Fulton County Schools
  • Business Process Owners (BPOs)
  • Subject Matter Experts (SMEs)
  • Carefully selected people from FCS who have
    in-depth knowledge of the areas we want to
    improve
  • CIBER Consultants
  • CIBER is a global IT company with experience
    implementing SAP in the public sector
  • EPI-USE
  • EPI-USE is a global company with the US
    headquarters based in Atlanta that specializes in
    SAP HR and Payroll Implementations
  • CP Assure
  • A consulting firm that specializes in third-party
    oversight and assurance of large government
    capital projects

13
Whats Been Done So Far?
  • Teams of Subject Matter Experts (SMEs) were
    created from each of the areas to determine how
    to improve FCS using SAP
  • Identified gaps and possibilities in the
    organization as well as within SAP
  • Clarified possible solutions and business
    processes within SAP
  • Developed extensive Blueprints of
  • How FCS currently runs
  • How FCS wants to run in the future
  • How we can create our future design
  • Extensive configuration and testing of the system

14
Business Process Procedures (BPPs)
  • The teams have also created a BPP for every SAP
    transaction
  • BPPs are step-by-step instructions on how to
    perform transactions in SAP
  • Information included in the BPPs
  • Menu Path
  • Transaction code
  • Mandatory fields
  • Prerequisites
  • Helpful Hints
  • Step-by-step instructions

15
Phased Implementation
  • The A Project is being implemented in two main
    phases
  • Phase 1 will go live October 1, 2007 and
    includes
  • Financials
  • HCM (Human Capital Management) Org Management
  • Logistics/Operations
  • HCM January 1, 2008 HCM
  • Time and Labor will be productive two weeks
    prior December 21, 2007.
  • Phase 2 will go live in May 2008 and includes
  • Employee Self Service/Manager Self Service
  • Additional Plant Maintenance functionality

16
Phase 1 Scope
  • Financials
  • General Ledger/Chart of Accounts
  • Accounts Payable/Receivable
  • Fixed Assets
  • Project Systems Accounting
  • Grants Accounting
  • Funds Accounting
  • Cash Management
  • Financial Reporting
  • Budgeting
  • Enterprise Controlling
  • Human Capital Management
  • Personnel Management / Org Management
  • Time Management (1/1/08)
  • Position Budget Control (1/1/08)
  • Personnel Administration (1/1/08)
  • Benefits Administration (1/1/08)
  • Payroll (1/1/08)
  • Pension Management
  • Pension Administration

17
Phase 1 Scope (continued)
  • Logistics (Operations)
  • Purchasing
  • Purchase Requisitions
  • Purchase Orders
  • Vendors
  • Material Masters
  • Purchasing Master Data
  • Inventory Management / Control
  • Project Systems
  • Plant Maintenance
  • Business Intelligence / Business Warehouse
  • Technical
  • Master Data Cleanup and Conversion
  • Interfaces to Internal / External Systems
  • Custom Reporting
  • External (pre-formatted) Forms

18
Phase 2 Scope
  • Production Support of Phase I
  • Financials
  • Logistics
  • Human Capital Management
  • Technical Environment
  • PensionGold
  • Financials
  • Integration of SRM (Supplier Relationship
    Management)
  • Human Capital Management
  • Employee Self Service
  • Management Self Service
  • Personal Development / Org Management
  • e-Recruitment
  • Pension
  • Complete

19
Phase 2 Scope (continued)
  • Logistics (Operations)
  • Plant Maintenance (Phase II)
  • Supplier Relationship Management
  • Enterprise Portal/Business Warehouse
  • Support for ESS/MSS
  • New Requirements
  • Technical
  • Master Data Cleanup and Conversion
  • Interfaces to internal / External systems
  • Custom Reporting
  • External (pre-formatted) Forms
  • SAP Hardware, Software, Operating System and
    Database

20
PensionGold
  • Comprehensive pension administration solution
    drawing on two decades of working with defined
    benefit retirement systems
  • Comprehensive active member tracking
  • Powerful benefit engine
  • Full-featured benefit payroll system
  • Allows flexibility to affect change only where
    needed
  • Highly configurable, minimizing the need for code
    changes to accommodate changes in business
  • Designed to easily accommodate future demands for
    new services and the new ways to deliver solutions

21
Example of How SAP Will Work
Maintenance Supervisor can see there is no stock
on-hand and order more light bulbsLOG Purchasing
LOG Inventory Management
SAP determines the location of the light bulbPM
Master Data
Maintenance Supervisor assigns the tech PM Order
Processing
Maintenance Supervisor assigns the tech PM Order
Processing
A light bulb has blown so a user has created a
notification to have it changed (IW21)
Maintenance Supervisor can run a report on how
many times the light bulb has blown in the last
yearPM Notifications
Tech inputs his time on changing the light bulb
HR Time Management
SAP looks at the Cost Center to charge the cost
Finance
21
22
Another Example of How SAP Works Together
23
Master Data in SAP
  • Master data is defined by SAP as records that
    remain in the database over an extended period of
    time and are shared across applications. By
    sharing records, the system processes information
    more efficiently and accurately.
  • Examples include
  • Personnel Record Created only one time and all
    changes/updates are made to the single record
  • Equipment When a new piece of equipment is
    purchased, all information (such as a bill of
    material, task list, or maintenance history) is
    tied to the equipment record.
  • Enter once and read many times!

24
Master Data in SAP
  • A central data object used to model materials,
    production resources and tools
  • Master Data has a hierarchical structure with
    three organizational levels
  • Client Data valid for all of FCS
  • Plant A single code to represent all of FCS
  • Storage Location Stores specific data for an
    FCS location (Administrative Center, Abbotts Hill
    ES, Maintenance South, etc)
  • Makes it easier to organize information on
    materials
  • Minimizes data redundancy

25
Reporting in SAP
  • A report can be generated for any data entered
    into SAP

26
Lets take a look at the Logistics implementation
27
Logistics Overview
  • We will be implementing four areas or modules
    in SAP including

Purchasing Plant Maintenance
Project Systems Inventory Management
28
Purchasing
  • SAP requisitions will be utilized by authorized
    users to purchase the following items for
    consumption (use) at FCS
  • General Supplies
  • Computer Products and Services
  • Foodstuffs (School Nutrition)
  • Maintenance Parts (Facilities Services)
  • Text Books and Instructional Material (Core
    Curriculum)
  • Services (facility, food processing,
    professional, construction, and other general
    services, as needed)

29
Purchasing Process Flow
Create/Maintain Requisitions
Material Vendor Master Data Requirements
Approve Requisitions
Create/Maintain Purchase Orders
Approve Purchase Orders
29
30
Purchase Requisitions
  • A purchase requisition is a request or
    instruction to the purchasing department to
    procure a certain quantity of a material, or a
    service, on or by a certain date
  • Requisitions may be created by an individual who
    wishes to procure an item or service and are
    subjected to an approval procedure
  • The requisition approval is given, based on
    dollar limits and authority. Approval of the
    requisition at the appropriate level will allow
    further processing of the requisition

31
Vendor Selection and Contracts
  • Purchasing has established contracts with
    selected vendors for discounts and preferred
    pricing.

Contract
32
Goods Receipt
  • Goods receipts update the physical inventory and
    accounting information for the material received.

33
Invoice Verification
  • SAP verifies that the price on the invoice
    matches the price on the purchase order, and the
    quantity invoiced matches the quantity received
    on the goods receipt. If the quantity or price
    differs, SAP will issue a warning message to FCS
    indicating the variance.
  • Content
  • Price
  • Quantity

Vendor Invoice
Purchase Order
Goods Receipt
34
Process Payment
  • Once the invoice has been verified, payment is
    made to the vendor.

35
Inventory Management
  • Inventory Management (IM) is the MM sub-module
    that allows for recording the receipt of goods
    into an inventory stock, the transfer of goods
    and materials from location to location, and the
    issuance of goods out of the system to various
    consumption or scrap categories.
  • As a component of Materials Management, IM is
    directly linked with Purchasing, and Invoice
    Verification.
  • When a material is ordered from a vendor,
    Inventory Management allows the posting of the
    delivery as a goods receipt with reference to the
    purchase order.
  • The other MM sub-module, Invoice Verification
    (IV) processes the vendors invoice upon its
    arrival. In IV, the quantities and values from
    the purchase order and the goods receipt
    document are checked to ensure that they match
    those in the invoice.

36
Inventory Management Scope for Phase 1
External ProcurementPurchasing
Invoice Receipt
Goods Receipt
Inventory Management
Goods Issue
Transfer Posting
Invoice Verification
37
Plant Maintenance
  • The Plant Maintenance (PM) application will be
    used to capture maintenance work order history
    for all of the FCS and administrative buildings.
    PM will be utilized for maintenance request
    processing, preventive maintenance, and
    predictive maintenance, the materials and
    equipment refurbishment processing, and outside
    service work and contracts.
  • In Phase 2, the application will also be used for
    leased equipment (portables), facilities rentals,
    easement requests, facilities scheduling,
    buildings and grounds alterations requests,
    facilities inspections by Environmental
    technicians, and utilities tracking.

38
Notification Requests
  • All buildings, down to the floor level, have been
    coded in SAP
  • These are called Functional Locations
  • Select SAP users will be able to create a
    Maintenance Notification requesting work be done
  • The notification will include
  • Where is the maintenance needed?
  • What needs to be done?
  • Who is requesting the maintenance?

39
PS How will Project Systems be used at FCS?
  • FCS will use Project Systems (PS) to capture and
    report the following data for capital projects
    (such as new school construction, and other
    infrastructure improvements)
  • Encumbrances (from open procurement objects)
  • Actual costs (from completed procurement objects)
  • Budget (budgets as defined in SAP Funds
    Management)
  • Electronic storage of hard copy documents
    uploaded to Project Structure in SAP-PS
  • FCS will use Project Systems to settle (transfer)
    Actual costs to Assets Under Construction (AUC)
  • FCS will use Project Systems to settle (transfer)
    Actual costs to Fixed Assets at the end of a
    project life

39
40
Project Systems Life Cycle
40
41
PS High-Level Business Processes
  • Standard Project Maintenance
  • Creating New Capital (Operative Projects)
  • Creating funded programs and posting budget to
    projects
  • Creating open encumbrance procurement objects
    linked to the project
  • Creation of goods receipts and invoice receipts
    that create actual expenses
  • Executing month-end and year-end settlement and
    project close settlement

41
42
Questions and Answers
43
Lets take a look at the Finance implementation
44
Finance Overview
  • We will be implementing eight finance-related
    areas or modules in SAP
  • Assets Management
  • Controlling
  • Funds Management
  • Grants Management
  • General Ledger
  • Accounts Payable
  • Accounts Receivable
  • Banking and Treasury

45
General Ledger
  • The central task of General Ledger accounting is
    to provide a place to store accounting data, and
    a source to generate a comprehensive set of
    external and internal financial reports.
  • Recording all business transactions for FCS in a
    fully-integrated SAP system with all of the other
    operational areas of FCS ensures that the
    accounting data is always complete and accurate.
  • All business-related processes that include
    financial data are recorded in the General
    Ledger, directly from the source component.
    (Example a receipt in reference to a Purchase
    Order)

46
Accounts Payable
  • The Accounts Payable application component
    records and administers accounting data for all
    vendors.
  • It is also an integral part of the purchasing
    system, since deliveries and invoices are
    managed in the SAP-AP (AP) module.
  • The AP module is one integrated component in the
    FI/CO area and is highly linked to Logistics.

47
Accounts Payable Payments
  • The specific types of payments will include
  • General vendor payments
  • Refunds vendor payments
  • Payroll deduction (SAP HR 3rd party)
  • Travel advances
  • Expense payments to employees

48
Accounts Receivable
  • The Accounts Receivable application component
    records and administers the accounting data of
    all customers.
  • All postings in accounts receivable are also
    recorded directly in the General Ledger.
    Different G/L accounts are updated, depending on
    the transaction involved. (Example receivables)
  • Examples of accounts receivable include
  • Money is due from the sponsor for the grant, and
    FCS wants to account for this when it is due.
    (Example set up a debtor and post to the grant)
  • The customer banking information has changed
  • Other revenue

49
Banking and Treasury
  • FCS will establish a bank directory and update
    the directory on a quarterly basis. The data will
    consist of the ABA number, bank name, and bank
    address. Controlled Pay files and manual check
    information will be sent to the bank after each
    check run.
  • The bank directory is a database of all banks and
    other financial institutions, based on ABA
    routing numbers. This directory is needed to
    support all modules of SAP that use bank
    information.
  • This central information will make the creation
    of other Master Data, such as house banks, vendor
    master records, and employee records more
    efficient and accurate.

50
Banking and Treasury continued
  • FCS will have three principle accounts
  • Main
  • Accounts Payable
  • Payroll
  • These will be set up to use electronic bank
    statements which will help with daily automatic
    reconciliation of the accounts. The Accounts
    Payable and Payroll will also be zero balance
    accounts, meaning that the balance in them at the
    end of the day will be transferred to the main
    account.

51
Asset Management
  • Asset Accounting is a sub-module in the Financial
    Accounting (FI) system.
  • In the SAP system, assets are linked to
    equipment, and in turn, to a location.
  • The asset acquisition process is streamlined to
    utilize purchase requisitions and purchase orders
    from the Material Management/Purchasing modules.
    This enables budget check, accounts automation,
    and integration between purchasing and fixed
    assets sub-ledger from the start of the
    purchasing cycle.
  • Depreciation is performed monthly in the
    asset accounting module.

52
Asset Exceptions
  • All purchases are streamlined to use a
    requisition or purchase order from the
    MM/Purchasing component, with exceptions such
    as
  • Donated assets
  • Reinstatement of assets found
  • Setting up forfeited assets
  • Purchase of land
  • These will be entered using an asset transaction
    which offsets the entries against a GL account.

53
Controlling
  • Controlling is an independent component in the
    FI/CO SAP area.
  • Financial Accounting is responsible for the
    external accounting, and Controlling is
    responsible for the internal accounting in an
    organization.
  • Internal Cost Management provides FCS with
    information for management decision-making. It.
    This involves recording both the consumption
    facilitates coordination, monitoring and
    optimization of all processes in an organization
    of costs and the services provided by an
    organization.

54
Funds Management
  • Funds Management is the repository of budgetary
    accounting. This accounting method focuses on
    controlling, tracking and reporting on the
    available, expendable, financial resources of an
    organization.
  • Integrating the Materials Management and Funds
    Management components means that FCS can, for
    example, monitor and control procurement
    activities from the purchase requisition to the
    invoice.
  • SAP Public Sector Funds Management solution
    guides users through the Creation and Controlling
    of budgets, and uses active availability control
    to monitor the appropriation of funds.

55
Grants Management
  • SAP Grants Management will help FCS manage
    sponsored programs, such as grants, from
    pre-award administration to post-award management
    and reporting.
  • FCS will maintain master data for the sponsors of
    an organization, which, in turn, relates its
    financial structure to the financial and
    administrative requirements of the sponsor.
  • Grants Management works in an integrated fashion
    with Logistics, Financials, and Human Resources.

56
Questions and Answers
57
Lets take a look at the Human Capital Management
implementation
58
Human Capital Management (HCM)at Fulton County
Schools
59
HCM The Employee Life Cycle
60
HCM Implementation Approach
  • PHASE 2
  • Employee Self Service
  • Manager Self Service
  • e-Recruitment
  • Personnel Development
  • PHASE 1 (1/1/08)
  • Personnel Administration
  • Benefits
  • Time Management
  • Payroll
  • Position Budgeting and Control
  • PHASE 1 (10/1/07)
  • Organizational Management

61
HCM Structures
Organizational Structure Enterprise Structure Personnel Structure
This structure represents the organizational objects of FCS. Each object is defined with attributes that are inherited by the person attached to the position. This structure represent administrative groupings used to assign employees to specific pay scales, work calendars, benefit plans The structure is a description of the type of employment i.e. Full Time or Part Time, Retiree or Regular
Organizational Units i.e. Parklane Elementary Company Code As defined in Finance. Each employee is assigned to the company code FCS. Employee Group Define the type of employee i.e. Regular, Temporary, Board Member
Positions Positions represent the approved budgeted positions for each school year i.e. MAINT MECH 1-NONE (000) Personnel Area / Personnel sub-area Logical breakdown of groups by pay scale structures i.e. Support Services / 187A (Bus Drivers) Employee Sub-group Further define each type of employee i.e. Regular-Salaried, Temporary-Hourly
62
Organizational Management
  • Organizational Structure is created based on the
    annual budget
  • The structure includes objects such as
  • Organizational Units
  • Positions
  • Cost Centers
  • Work Centers

63
HCM The Position
  • The position is the single most important object
    in HCM
  • Each position is approved through the annual
    budget process
  • The following attributes / relationships are
    assigned to positions
  • Cost Center / Funding sources
  • Organizational unit
  • Job (job category)
  • Qualification
  • Person

64
HCM The Position Example
  • Position
  • Begin 1/1/2006
  • End 12/31/9999

65
Infotypes
  • An Infotype is a term that only exists in SAP HR
  • It consists of a screen of related fields within
    the employee master record
  • These Infotypes capture information about the
    employee including
  • Employee Address
  • Personal Data i.e. Name, SSN, Date of birth
  • Calendar assigned to employee
  • Payroll Master Data i.e. Tax data
  • Benefits Information

66
Personnel Actions
  • Personnel actions are another form of Infotype
    maintenance
  • Each personnel action is made up of a
    predetermined sequence of Infotype screens
    grouped into one action
  • These actions are used in the human resources
    business processes such as
  • hiring an employee
  • terminating an employee
  • changing an employees pay

67
Benefits
  • SAP will allow HR to administer the employees
    eligibility into benefits plans, process
    enrollment for new hire, open enrollment and life
    events
  • Newly hired employees, who are benefits eligible,
    will automatically be defaulted into certain
    benefits plans
  • Detailed employee enrollment confirmation will be
    generated from the system
  • During Phase 2, employees will be able to enroll
    and manage their plans via employee self service
    (ESS).Ā 

68
Time Management
  • The SAP Cross Application Timesheet (CATS) will
    be the central repository for all time data.
  • Time recording for Phase 1 will be done as
    follows
  • Transportation Paper timesheets will be keyed
    into the existing application and an interface
    will load the data into CATS
  • School Based personnel Absences will be entered
    into CASE and an interface will load the time
    data into CATS
  • Substitute Teachers Time worked by substitutes
    will be recorded in CASE and interfaced into CATS
  • Non-school based personnel Time will be reported
    on timesheets and entered into CATS by
    timekeepers

69
Payroll
  • The Payroll module utilizes data from Personnel
    Administration, Benefits and Time Management to
    calculate gross and net pay for employees
  • The Tax Reporter component generates all required
    state and federal tax forms, such as unemployment
    insurance reports and W-2s
  • The integration between Payroll and Accounting
    groups posting-relevant information from the
    payroll results, creates summarized documents,
    and performs the relevant postings in the
    Accounting components
  • The Third Party Remittance controls when and how
    payments are made from payroll to third parties

70
Position Budgeting and Control
  • The Position Budgeting and Control (PBC)
    component is used to tightly integrate HR data
    with the Funds Management component
  • The PBC component will be used to automatically
    create and adjust commitments and pre-commitments
    in Funds Management for vacant positions and
    employees

71
Questions and Answers
72
Lets take a look at End User Training Go Live
73
SAP Training
  • A robust training plan has been developed to
    ensure students will understand
  • How to perform business transactions
  • When to perform business transactions
  • Why to perform business transactions
  • Training will focus on
  • FCS policies
  • Business processes
  • SAP transactions
  • Training will utilize a process-based approach
    (based on security role)

74
End User Training
  • Phase 1 trainees will have attended two courses
    as prerequisites before attending any functional
    training
  • SAP Basic Navigation Course
  • SAP Overview
  • An integrated approach will be implemented for
    end-users which includes
  • The goals of the A Project
  • FCS Policies and Procedures
  • BPPs
  • Transaction-based guides
  • Role-specific courses

75
Course Structure
  • Instructor-led classroom training
  • Power Points with BPPs
  • Tell, Show, Do methodology
  • Systems refreshed nightly
  • Assessment included
  • Independent study labs
  • Room monitors only
  • No assessment

76
Instructor-Led Training Classes
  • Mandatory and Required before security role is
    issued
  • Will include
  • Instructor PowerPoints
  • FCS Policies and Procedures
  • BPPs
  • Online, but not printed
  • Transaction demos and exercises
  • Focuses on How, When and Why
  • Taught based on Demo, and Hands On
  • Assessment to determine competency

77
Course Format
  • Tell Me
  • Instructor will discuss the process,
    responsibilities, and describe the transactions
    -- EARS ON
  • Show Me (demo)
  • Instructor will demonstrate transactions -- HANDS
    OFF!!
  • Let Me (hands on exercise)
  • Student will complete transactions -- HANDS ON
  • Support Me
  • Trainers will be available to answer questions
    while students complete the exercises

78
Practice Labs
  • Classroom training is a prerequisite
  • Based on a Day in the Life of the end user role
  • Includes simulations of processes and
    transactions
  • BPPs and Quick Reference Cards will be on-line
    for easy access
  • Good as a refresher before Go Live

79
One-On-One Training
  • Functional teams will provide instruction to
    small audiences for end users, by functional role
  • Course material will be created for future
    reference
  • Includes BPPs and PowerPoint presentations
  • Includes Testing and Assessment

80
On-Going Support
  • Once we Go Live with SAP there will be on-going
    support to help you including
  • All BPPs will be located online for easy
    reference
  • SAP has SAP Help for general information on SAP
    transactions
  • Help Desk
  • Go Live support plan

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Key Terms Review
  • BPP Business Process Procedure
  • A step-by-step process of how to do a transaction
    in SAP
  • Master Data
  • Records that remain in the database over an
    extended period of time and are shared across
    applications
  • ERP - Enterprise Resource Planning
  • ERP systems integrate all data and processes of
    an organization into a unified system

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Questions and Answers
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