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Presales in Testing practice

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Title: Presales in Testing practice


1
Welcome
Presales in Testing practice
2

IntroductionPresales before selling the
technology/product activities involved
  • A Pre-Sales Consultant is responsible for
  • Interpretation of functional and technical
    specifications
  • Problem solving
  • Resolution of Request for Proposals (RFP) and
    tenders.
  • Client interaction
  • Ability to sell
  • Commercial approach
  • Negotiation skills
  • Ability to influence customers

3
Known fact
  • Interesting aspect of a career in IT is that most
    techies work for consulting or software services
    companies and only a small percentage work for
    end clients.
  • For those working at software consulting
    companies, there is an element of un-billed
    (bench) time that comes with the job.
  • However, bench is not the topic of this column
  • The real topic is an activity that consulting
    companies are increasingly asking benched
    consultants to work on pre-sales support,
    preparing project proposals, and responding to
    RFPs (Request for Proposals).

4
Presales activities
  • Making the cold calls
  • Generating the leads
  • Follow ups
  • RFP
  • Response to RFP
  • RFI
  • Response to RFI
  • RFQ
  • Response to RFQ
  • Research related activities
  • Collaterals
  • Case studies
  • White papers
  • Presentation
  • Bid and win that
  • Generate the accounts for the company

5
Advantages
  • At a time PreSales support is a repetitive work
  • Lack of instant gratification Pre-sales cycles
    are generally long, and it takes weeks (or
    months) before the results of a proposal can be
    known
  • Techies, on the other hand, come from a
    background where they can see the results of
    their code or work almost instantly.
  • But
  • Can lead to you into managerial role
  • Be a relevant expert knowledge of solutions,
    industry, market directions
  • Organizations are increasingly becoming aware of
    the importance of such pre-sales work, especially
    in a market that is getting squeezed. Consulting
    companies are requiring off-assignment technical
    consultants, and in some cases even those on
    assignment with clients to be involved in
    pre-sales technical support.

6
Win project good proposal
  • Presales executive should have to know what is
    good proposal.
  • How he/she should response to the RFP in proper
    template with very
  • good written English. Else it would be a
    disaster.
  • RFP mainly consists of
  • Executive Summary
  • Introduction to the organization submitting
    proposal
  • Features/benefits
  • Key qualifications
  • Sow (scope of the work) out of scope
  • Architecture
  • Configurations
  • Specifications
  • Deployment
  • Integration
  • Risk
  • QA
  • Management plan-Roles and responsibilities-plan-Mi
    lestones and deliverables
  • References/testimonials

7
Presales in Testing practice
  • Engagement model- onsite and offshore
  • Resource allocation
  • Outsourcing
  • Ability to identify opportunities
  • Test consultancy engagements
  • Budgeting, Forecasting
  • Client Interaction
  • Interact with the testing sales and group heads

8
continue
  • Ensure expectations are met with respect to
    proposal quality and related presentations
  • Preparing high end technical proposals for
    Development Testing
  • Understanding technical requirements build
    Software Hardware test solutions
  • Assist Solution Architects in creating/managing
    various strategic proposals
  • Product training
  • Testing metrics , effort estimation etc

9
Technical and non Technical skill sets
Technical Manual and automated testing
Testing Framework End to End process
  • Non Technical
  • Presentation skills
  • Communication skills
  • Ability to demonstrate applications
  • Broad industry knowledge
  • Flexibility to travel
  • Client interaction skills
  • Ability to sell
  • Commercial approach
  • Negotiation skills
  • Ability to influence customers

Domain
10
Flow
Unit
Unit
  • Presales

Cold calls Follow ups Lead generation Proposal
writing Collaterals Bid
Testing Practice
  • Bodyshop
  • Application testing
  • Product testing
  • etc

Sales
Marketing Sales activities
11
Summary
  • Prepare initial Testing solution presentations
    and demonstrations
  • Provide clear estimation of feasibility, cost and
    risks
  • Act as liaison between clients and Offshore
    Testing Team to assist in defining objectives and
    requirements
  • Develop test plans participate in the testing
    process to ensure high quality project
    deliverables
  • Interact with other company associates and vendor
    support groups to ensure quality solution
  • Communicate with the Development Offshore team to
    track and debug testing issues, resolve them, and
    perform related testing.
  • Approve system changes for transfer to
    production, through testing, which results in
    turnover to functional business units and/or
    customers

12
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