Contract, Office, Institutional Furniture and Service Solutions for Healthcare

1

• Contract, Office, Institutional Furniture and
  Service Solutions for Healthcare Education
  Markets

2
Agenda

• Healthcare Trends
• Arenson Overview
• What is Arenson Access?
• Contracts
• Services
• Product Applications
• Healthcare Clients
• Examples of healthcare products
• Summary

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Healthcare Trends
Understanding the Healthcare Industry

• According to Healthcare Construction Medical
  Trend Report- Healthcare construction14
  increase from2005 to 2006
• Projected growth by 2009 gt15
• Healthcare changing
• Technological advances
• Demographic shifts
• Patient Family focused care
• Emphasis on design

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Healthcare Trends
Technological Advances

• How information is shared
• HIIPA practices
• Confidentiality
• Accessing patient information
• Changes in surgical procedures

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Healthcare Trends
Demographic Shift

• 40 million Baby Boomers- Demands for healthcare
  services will increase substantially
• Growth in surgical ambulatory centers, medical
  offices buildings, specialty care centers,
  laboratory facilities
• U.S. Population moving to Sunbelt and Southwest

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Healthcare Trends
Patient Family-focused Care

• New hospital construction- significant increase
  in private patient rooms
• Reduction in infection rates
• Accommodating family members for overnight
  stays
• Focus on storage, comfortable accommodations and
  environment, and access to technology
• Common areas for family members that provide
• Solace
• Comfort
• Amenities

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Healthcare Trends
Emphasis on Design

• Shift from stereotypical hospital setting to
  5-star hotel / spa amenities
• Specific needs for patients, family members,
  staff
• Nursing homes / long term care facilities
• Bariatric requirements
• Attract retain employees

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Arenson Access Overview

• Established in 1983
• Knoll Full-Service dealership
• Five locations
• Over 200 Employees
• Working with healthcare organizations for over 20
  years
• Dedicated team of professionals focused on
  healthcare

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What Is Arenson Access?
Contracts

• Premier
• Beneficial for purchasing groups
• New York City Health Hospital Corporation
• Used by 26 hospitals and organizations within
  NYC
• Local/State/Federal
• GNYHA

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What Is Arenson Access?
In-House Resources

• Specification Department
• Project Management
• Warehouse / Delivery
• Installation
• Maintenance
• Multi-Site Furniture Management
• Online Services
• New Furniture
• Rentals
• Pre-owned Furniture

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What Is Arenson Access?
Product Applications

• Libraries
• Accessories
• Nurses stations
• Patient Room
• Pediatric furniture
• Physicians offices
• Operating rooms
• Emergency rooms

• Lobby areas
• Waiting rooms
• Reception areas
• Business offices
• Clinical Laboratories
• Cafeteria
• Auditoriums

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Partial Client List
Healthcare Clients

• Bellevue Hospital
• Bristol Hospital
• Cabrini Medical Center
• Lenox Hill Hospital
• Memorial Sloan-Kettering Cancer Center
• Mt. Sinai Hospital
• Kings County Hospital

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Partial Client List
Education Clients

• Baruch College
• Cardozo University
• Fashion Institute of Technology
• NYC Department of Education
• Pratt Institute
• Yeshiva College of Medicine

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Client Profile
Memorial Sloan-Kettering Cancer Center Pediatric
Center

• Claire Tows Pediatric Day Hospital
• Completed in 2004
• Requirements Natural light, color, art, and
  technology
• Arenson furnished space with custom-fabrics,
  childrens furniture, nurses stations, patient
  rooms

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Summary

• Complete furniture solution
• Experienced professionals
• Simplicity
• Savings

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Specification Department
The specification team collaborates withclients,
architects, and designers at the beginning of the
planning process to understand the scope of each
project.

• Services Include
• AutoCAD Drawings
• Space planning
• Reconfigurations
• Renderings

Creating solutions from concept to execution
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Project Management
Establishing a management methodologyis critical
for a project to be successful. Arenson uses a
four-tiered process
DATAMANAGEMENT PROJECT MANAGEMENT FIELDMANAGE
MENT
1
2
TECHNOLOGYRESOURCES
3
Projects don't just happen - they are planned,
supervised, and administrated by Arenson Project
Management
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New Furniture
Workstations Private Offices Seating
Conference rooms Lobby-Reception Pantry
Libraries

• Authorized Knoll dealership since 1988
• Representing over 300 manufacturers
• Understanding your considerations
• Real Estate
• Budget
• Design
• Technology

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Furniture Rental
Arenson Rental Division is supported by all
resources available at the contract furniture
level.
Arenson is the only office furniture
dealershipthat maintainsa full service rental
division.

• Complete price selection from budget to higher
  end segment of the design market
• Experienced Delivery Installation Personnel
• Installation coordination by experienced contract
  Project Managers
• Electronically created specifications
• Providing rental furniture nationally

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Pre-Owned Furniture

• Features of Arenson Pre-Owned Furniture
• 6,000 sq. ft. showroom
• Large inventory of workstations, seating, private
  office furniture, conference room furniture, and
  storage
• Features of Arenson Pre-Owned Furniture
• Immediate Availability Pre-owned office
  furniture is an excellent solution if you are on
  a tight deadline and need office furniture
• Fits Into Any BudgetGreat option when look is
  important, but within a limited budget

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Multi-Site Furniture Management
Arenson has established strategic partnerships
throughout North America ensuring successful
project results for our clients.

• Procedural Benefits
• Ordering furniture is explained once to one
  dealer
• Protocol for processing orders is standardized
• Consistencies in product delivered

• Financial Benefits
• Buying efficiencies created by group purchases
• Product consistently purchased at negotiated
  price
• Installations are consistently priced across the
  country

Arenson understands the importance of maximizing
discounts and creating furniture standards for
companies with a national presence.
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Warehouse / Delivery
Arenson owns and operatesa 135,000 square foot
warehouseand fleet of trucks

• We save our clients time and money by eliminating
  the need for third party delivery and storage
  operators in the New York area

• Prior to delivery to the site
• Receives and inspects all goods- mitigating
  damages delivered to project site
• Coordinates deliveries with clients
• Performs a site inspection at project location
• Coordinates delivery with buildings
• Tags and stages furniture, to save time during
  installation
• Stores any additional furniture at our warehouse
  until client requests it

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Installation Services

• Arenson installation services include
• Coordination of delivery truck arrival, freight
  area and elevator use
• Delivery and unpacking by Arenson's trained and
  certified staff
• Coordination of all project personnel
• Accurate installation or reconfiguration,
  according to an approved installation plan
• On-site installation supervision by a field
  manager
• Timely completion of punch list work

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Maintenance Refinishing Repair

• Benefits of Arenson Maintenance Program
• Extends the life of furniture
• Routine maintenance
• Reduces new furniture expenditures
• Turn-key Services for
• Refinishing
• Repair
• Maintenance
• Panel cleaning

Our maintenance programs can maximize your
investment by extending the life of your
furniture
FurnitureMaintenanceProgram
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Online Services
The A-Tech Asset Management Program was developed
to help clients monitor their existing furniture
and office equipment.
The Advantages of A-Tech Asset Management

• Project planning
• Efficient reuse of assets
• Understanding what you have and where it is
  located
• Reporting
• Facilities
• Financial
• Visual resource
• Easily accessed through secured website
• Capture digital images and descriptions
• Insurance documentation
• Disaster recovery purposes
• Proof of value

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Product Applications

• Lobby Area

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Product Applications

• Waiting Room

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Product Applications

• Business Offices

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Product Applications

• Laboratories

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Product Applications

• Cafeteria

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Product Applications

• Auditoriums

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Product Applications

• Accessories

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Product Applications

• Nurses Station

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Product Applications

• Patient Room

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Product Applications

• Patient Room

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Product Applications

• Patient Room