Tips for Bonding Your Customer with Your Online Store

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Tips for Bonding Your Customer with Your Online Store

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When it comes to building a relationship with potential buyers, personalization and customization go parallel. – PowerPoint PPT presentation

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Title: Tips for Bonding Your Customer with Your Online Store


1
Tips for Bonding Your Customer with Your Online
Store
2
  • When it comes to building a relationship with
    potential buyers, personalization and
    customization go parallel.
  • When a customer visits your website,
    personalization has functions that are more than
    just greeting the customer.

3
  • Besides this, there are many more benefits you
    can get out but mustering customers information.
  • Below are the tips that can make you aware of
    what else you can do

4
Tips for Bonding Your Customer with Your Online
Store
Better Product Recommendations
Online Store
Improved Segmentation
Provide Unique Content
Segmentation For Benefit
Step-by-step Journey For Buyers
5
Provide Unique Content
  • There are maximum chances that whatever you sell
    on e-commerce website may not
  • specify all the possible information
  • related to it.
  • Case studies, e-books, white papers, tutorials,
    checklists, and all any other such thing can be
    used to overcome this hindrance.

6
Provide Unique Content
  • Relevant information must be provided for
    specific products to help users make up their
    minds.
  • They must be facilitated with tutorials and
    instructions so as to make them aware how to make
    the most use of the product they buy.

7
Step-by-step Journey For Buyers
  • Buyers must be made to pass through every point
    from awareness to delight with the
  • help of personalization.
  • Tracking each and every step of the
  • buying process through which a customer passes,
    made easier with personalization options on your
    website.

8
Better Product Recommendations
  • You can offer more and more relevant
    recommendations by proper utilization of the
    information on every buyer. As an example,
    consider someone who is in need of a mobile and
    is searching for one.

9
Better Product Recommendations
  • You can provide him many options of mobiles to
    choose from with same specifications. It wont be
    an invalid situation if you offer him choices of
    mobiles with different operating OS.

10
Better Product Recommendations
  • But if you introduce a laptop only because the
    previous user chose to buy a combo of mobile and
    laptop, all your work will result in the
    confusion of the user.

11
Improved Segmentation
  • No customer is alike another one. All differ
    from each other. Keeping this fact in mind, you
    need segment the buyers considering their wants,
    wishes, tastes and other classifications.

12
Improved Segmentation
  • For an instance, there are two people belonging
    to same age group and earning approximately same
    amount of income.
  • But that doesnt mean that they make a unit
    together.
  • One of the persons may be living in Australia
    and another somewhere in Europe.

13
Improved Segmentation
  • The types of goods they want to buy online may
    be different and vary from each other.
  • Also the number of items, the environment of
    their location-all such factors are different and
    affect marketing messages to which they have to
    react.

14
Segmentation For Benefit
  • The information you gain by segmenting the users
    can be used at any time.
  • Let it be assumed that people who are much
    interested in football face a pop-up message that
    offers discounts on football gear.

15
Segmentation For Benefit
  • Now those interested in cricket would rather
    prefer ads that offer discounts on cricket gear.
  • Segmentation can be done in numerous ways it is
    not a one-step process.

16
Segmentation For Benefit
  • If more ways of segmentation are used, the
    relationship with the customers will grow
    stronger.
  • Besides, it can be a way to maintain the
    attraction of the customer.

17
Interested To Know More About?
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India Magento Utvikling Spesialister
18
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a.
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