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1Simple Formulas . . . for Growing Your Business
with Mail
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2Simple Formulas
- The mail can help any kind of business grow
- Mail is flexible
- Direct Mail works
All formulas contribute to the same result
Sending mail to your customers brings business to
YOU.
3A Five-Step Plan to Win Business
- Step 1
- Put together a mailing list
- Step 2
- Devise an offer
- Step 3
- Create and mail the offer
- Step 4
- Look at your results
- Step 5
- Repeat
412 Ways to Drive Traffic to Your Store
- Hold a private sale
- Hold a drawing
- Mail often
- Start a birthday or anniversary club
- Get behind a local charity
- Send a coupon calendar
- Start a store newsletter
- Guest speakers, demonstrations, and seminars
- Get an endorsement
- Remind customers to come in
- Hold a block party
- Start a referral program
57 Points on Sales Prospecting Through the Mail
- Get attention
- Make an offer
- Over-deliver
- Mail often
- Get a good mailing list
- Send thank-you notes
- Solicit testimonials and referrals
630 Minutes Online and Youre Mailing Like a Pro
- Mail made easy online
- Authorized affiliate merchants
- Rates and mailing information
- Organizations and publications
- It all happens at www.usps.com/directmail!
7Turn Customer Data into Profitable Information
- Critical Information
- How recently a customer bought
- How frequently a customer buys
- How much a customer spends
- Putting It All Together
- Assess data
- Find patterns
- Create promotions
8The Recipe for Creating a Successful Mailing List
- Identify your best customers
- Understand your model customer
- Find more model customers
94 Ingredients of Mail that Sell
- Attention
- Know what the customer wants
- Interest
- Dont disappoint
- Desire
- Excite the customer
- Action
- Ask for the order
10The 6 Features of Graphic Design that Sell
- One thing dominates the page
- Minimize typeface variety
- White space
- Easy-to-read text
- Use relevant illustrations
- Clear, visible logo and call-to-action
1112 Secrets to Getting More Response from Your Mail
- Emphasize benefits, not features
- Put a P.S. on the letter
- Make it personal
- Put in a business reply card
- Start a club
- Add a fragrance
- Add a free gift to the envelope
- Change the size
- Tell people what you want them to do
- Tie in with a timely product
128 Tactics to Trim Printing and Mailing Costs
- Choose a cost-effective format
- Use color sensibly
- Know what paper to use
- Give printers time
- Proofread before printing
- Clean your mailing list
- Take advantage of Postal Service discounts
- Do it all online
13A 3-Part Test for Every Mailing and How to Grade
It
- What to Test
- The mailing list
- The offer
- The creative
- Evaluating Results
- Align with business goals
14The Who, What, When, Where, and Why of Getting
Your Message Out
- Who
- Mail to people you do business with
- What
- Letters, postcards, brochures theres no rule
- When
- Any time you have news
- Where
- Mail to people who can do business with you
- Why
- Mail is personal it cant be missed
155 Plans to Partner for Savings
- Participate in a shared-mailing program
- Use manufacturers cooperative allowances
- Be a part of someone elses mailing
- Create a program with neighboring businesses
- Join forces with complementary businesses
16Stirring Up Sales with a Simple Catalog
- Who can profit from a catalog
- Sellers of extraordinary products, seasonal
service providers
- What to put in a catalog
- Specialized products for targeted audiences
- Producing a catalog
- Digital photos, desktop publishing
- Mailing a catalog
- Use your own list or rent from a broker
- Filling orders from a catalog
- Priority Mail
17Turn a Good Customer Into a Loyal Customer in 7
Steps
- Know your customers
- Inform your customers
- Help your customers
- Surprise your customers
- Delight your customers
- Thank your customers
- Reward your customers
18The 5 Habits of Highly Effective Postcards
- Theyre simple
- Simple headlines, simple language
- Theyre timely
- A time-sensitive message gets attention
- Theyre printed on both sides
- Use one side as a poster, details on the other
- Theyre attractive
- The design has to work
- Theyre measurable
- Make the card your coupon
19The 11 Gold Mines in Your Customer List
- Give customers more of what they want
- Find new customers like your best customers
- Do more of what you do best
- Get feedback
- Beat competitors to the punch
- See what works
- Use customer feedback
- Get more bang for your advertising buck
- Serve your customers better
- Let your customers know they matter
- Reactive inactive customers
20Thanks for Your Time!
- Look for more
- business-building tips at
- www.usps.com/directmail