Mobile Learning and Performance: How Mobile and Wireless Technologies Are Transforming Learning

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Mobile Learning and Performance How Mobile and
Wireless Technologies Are Transforming Learning

• Harvey Singh
• CEO, Instancy, Inc.
• hsingh_at_instancy.com
• 919-653-4981

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Mobile Learning Performance Support

• The Rising Tide of Mobile Technology
• Take a Look at Some of the Mobile Devices and Use
  in Learning
• Different Learning Design Models
• Mobile Learning Platform and Tools
• Case Studies

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Mobile Device Choices
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Cell Phones

• Voice is the main mode of communication
• Mostly text based
• Recent addition - graphics send/receive
• Low bandwidth
• Limited storage capacity for content/data

Uses in Learning registration, reminders,
notification, invitation to learning, voice
response and assessment (short text responses)
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Personal Digital Assistant (PDA)(Personal
Learning or Performance Assistant!)

• Impressive computing/processing power in a small
  form factor
• High resolution graphics (multimedia)
• Hand-writing recognition
• Point and click interface
• Access to office productivity applications

Uses in Learning eBooks, PocketCourses,
Learning Games, References, Job Aids
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SmartPhone

• Computer in a phone
• Size of a cell phone
• Simple navigation
• More powerful than a cell phone (processing,
  storage, screen size)

Uses in Learning Job-Aids, Reminders, News
Alerts, Quick Lookup, Games
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Tablet PC

• One of the latest addition to mobile mania
• Relatively light weight
• Fully-powered personal computer
• Handwriting recognition
• Voice interface

Uses in Learning Multimedia learning, eBooks,
simulations, assessments, rich collaboration
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Mobile MP3 Player

• Supported File Formats
• MP3, WMA/ASF, RMJ/RMX

Uses in Learning MP3 Audio tutorials and books
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What Device is Right for You?

• Hardware options
• User Interface and Form factor
• Communication options (connected, disconnected)

FOCUS ON Learning Performance Needs
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Learning Support

• Pre-Learning
• Invitation to study materials
• In-Learning
• Content, assessment (delivered in very small
  chunks)
• Coaching/mentoring
• Post-Learning
• Repetition - key messages delivered as memory
  joggers
• Learning Admin
• Registration, enrollment, notification, grades

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Assessments Interactive Activities
True/False Questions on PocketPC
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Mobile Learning on a TabletPC - eBook
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Performance Support

• Guidance while doing the work-task
• Step-by-step instructions
• Observation and correction/remediation
• Job-Aids
• Procedure sheets, schematics, decision tables,
  key words, guidelines, values, mission/vision
  statements
• Calculators, quick simulators
• Live Support
• Instant message
• Access to live expert (screen sharing)

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Example Medical procedures
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Knowledge Support

• Reference and KnowledgeBase
• Short eBooks and book chapters
• Case database/library documents, case studie
• Meta-tagged knowledge objects
• Frequently asked questions

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Quick Knowledge Look-up
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Mobile Learning Platform
Deliver
Create
Manage
Workflows
e-Commerce
ContentTemplates
KnowledgeRepository
Web
PDA
User Profiles CRM
Web/e-Commerce System
LegacyContent
TabletPC
SmartPhones
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Case Studies
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• Development and implementation of a PDA-based
  meeting/course guide

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ASHP Midyear Clinical Meeting

• Largest educational gathering of pharmacists in
  the world
• Over 20,000 attendees
• Features gt70 educational sessions, over 200 live
  presentations
• 1,300 poster presentations
• gt100 industry-supported satellite programs and
  400 exhibitors

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Rationale for Development of PDA Meeting Guide

• More than half the audience are PDA users
• Printed meeting schedule cumbersome, static, and
  not user-friendly
• Revenue-generating opportunity through industry
  sponsorship
• Offer corporate sponsor high visibility
• Reinforces associations commitment to
  cutting-edge technology

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Information included in the Meeting/Event Guide

• Meeting Schedule-at-a-glance
• Educational sessions supported by sponsor
• Poster presentations
• Residency showcase list and schedule
• Alpha list of exhibitors with booth numbers
• Convention hotels with phone numbers
• Meeting shuttle bus schedule and routes
• General meeting information (Registration hours,
  bookstore hours, audiotape sales)
• Beam to a friend instructions

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Features of PDA Meeting Guide

• Available for download from the meeting website
  one month prior to the meeting
• Beamed to users PDAs via beaming jacks located
  on a kiosk in the registration area
• Interactive with users PDA calendar
• Palm and Pocket PC platforms
• WideRay beaming jacks

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• Podcasting A New Format for Healthcare
  Continuing Education

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Formats for CE

• Live
• Print
• Web - Live Web Conferences, Webcasts
• Video
• Audio - Audiorecordings, Teleconferences,
  Podcasts
• CD, Other Multimedia

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Scope of Continuing Medical Education 2004

• In 2004
• Approx. 71,500 continuing medical education
  activities were offered by nationally accredited
  sponsors
• 47,000 live (51,000 in 2003)
• 15,500 online (8,400 in 2003)
• 9,000 journal based/enduring (8,000 in 2003)
• Total of MD CME participants gt6,500,000
• U.S. CME Expenditures gt1.6 billion

Accreditation Council for CME Annual Report,
2004.
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Rationale and Benefits of Podcast CE

• Easy and convenient for users
• Relatively inexpensive, can repurpose content
  from recorded programs
• Requested by participants/students
• Attractive to young, technology-savvy students
• Lends itself well to a variety of content
  including certification review courses

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Podcast CE Process

• User subscribes to ASHP Advantage podcasts
  (http//www.ashpadvantage.com/podcasts/feeds/ashpa
  dvantageCE.xml)
• User downloads mp3 file and pdf file of program
  handout materials
• After completing the program, user logs on to
  ASHP Advantage CE Processing Center to take
  post-test and print CE certificate

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Implementation Process

• Develop content and website
• Develop online evaluation tool
• Solicit registered users of CE Center to pilot
  test
• Roll out to ASHP students

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Thank You!

• For a copy of this presentation, please contact
• Harvey Singh
• hsingh_at_instancy.com
• Instancy, Inc
• www.instancy.com
• 919-653-4980