JCPS Work Order Module (WOM) Users Manual

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JCPS Work Order Module(WOM)Users Manual
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Logging Into WOM

• Enter the JCPS webpage (www.jefferson.k12.ky.us)
  from any networked computer
• Go to Employees section, and click on the
  down-arrow next to Quick Clicks, click on For
  Employees, and select Work Order Module. You
  may have to sign on before selecting the Work
  Order Module.
• Enter user login and password (same as email
  logins) and click login button

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WOM Login Screen
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Enter new or check old work orders

• At the top of the blue-green toolbar, select
  either New-WO or WO-List.

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Entering New Work Orders

• If the User has access to multiple facilities,
  use the drop down arrow at School/Location
  field to select the correct one.
• Enter the Problem Location and Description
• Update the Urgency only for true emergencies
• Fields at right are optional, including schools
  internal tracking numbers
• Click Submit button when ready (Be patient, and
  do not repeat the submit step. If unsure, check
  the WO-List in blue-green toolbar at top of page
  to see if work order was accepted.)
• For business machines and copiers, please include
  the make and model , as well as the Equipment
  Repair ID in the problem description. Tell if
  the Machine is calling for Periodic Maintenance
  (PM) also.

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Email Confirmation

• Requestor will receive an email within minutes to
  confirm that work order was properly entered into
  system
• Emails will be sent to requestor and building
  principal as Maintenance Scheduling Unit changes
  the status
• Emails will include a direct link to WOM, so that
  particulars of work order can be viewed

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Checking Status

• Click the WO-List in blue-green toolbar to see
  a list of all work orders for your schools or
  facilities
• Use the drop-down boxes at top of page to sort by
  status and other fields, then click Refresh
  button
• Click on View to the right of a particular work
  order to see details on that work order.

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Work Order will fit into one of the following
status fields

• New WO has been entered into WOM
• Open Maintenance Scheduling has assigned WO to
  a shop to be addressed
• Completed The work has been done
• On-hold Detailed comments should explain the
  delay
• Cancelled Detailed comments should explain why
  the work was cancelled
• Closed All paperwork is complete for the WO

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Quitting

• Click on the X button in top right-hand of
  screen to exit WOM and log out
• Or
• Click on the Logout button
• Login at any time to check status

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Extra Tips

• Always call Safety Emergencies (power outage, gas
  leak, flood, etc.) into Maintenance Scheduling
  Unit at 485-3565 for immediate attention
• Call the same number for help or concerns with WOM