Clayton College

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Clayton College State UniversityA Senior
Member of The University System of Georgia
The SACS Reaffirmation Quality Enhancement Plan
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Development of theQuality Enhancement Plan
The Quality Enhancement Plan Focus
The Quality Enhancement Plan Focus
Student Engagement and Success
QEP Themes and Subcommittees
Implementation Strategies
Goals, Objectives Targets
Data Analysis
Surveys of Students
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Development of theQuality Enhancement Plan
QEP Themes and Subcommittees
Student Engagement and Success
The Quality Enhancement Plan Focus
Data Analysis
Surveys of Students
Implementation Strategies
Goals, Objectives Targets
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The Quality Enhancement Plan Subcommittees

• Data Collection and Analysis
• This subcommittee works with the Office of
  Institutional Research to gather and analyze data
  related to student performance and to the impact
  of improved student engagement, intervention
  strategies, and advisement/mentoring resulting
  from enhanced faculty/staff awareness and
  involvement.
• Student Success and Faculty Development
• This subcommittee investigates means of
  improving student success and engagement and to
  design related faculty development activities.
• Intervention and Faculty/Staff Involvement
• This subcommittee investigates intervention
  plans and related faculty/ staff development
  activities.
• Advisement and Mentoring
• This subcommittee investigates means of
  improving mentoring and advisement of students.

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The Quality Enhancement Plan Subcommittees

• Data Collection and Analysis
• Michael Deis, Chair School of Business
• Ginny Bass School of Technology
• Lisa Eichelberger School of Health Sciences
• Ronald Jackson School of Arts Sciences
• Tatiana Krivosheev School of Arts Sciences
• Donna McCarty School of Arts Sciences
• Kim Robinson College of Information
  Mathematical Sciences

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The Quality Enhancement Plan Subcommittees

• Student Success and Faculty Development
• Jean-Jacques Medastin, College of Information
  Co-Chair Mathematical Sciences
• Martha Wicker, Co-Chair Director of Center for
• Instructional Development
• John Becsi School of Technology
• Sandy Harrison School of Arts Sciences
• Susan Henry School of Arts Sciences
• Gary May School of Business
• Jannie Shaw School of Health Sciences
• Joyce Swofford School of Arts Sciences

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The Quality Enhancement Plan Subcommittees

• Intervention and Faculty/Staff Involvement
• Jim Braun, Co-Chair School of Arts Sciences
• Kathy Garrison, Co-Chair Center for Academic
  Assistance
• Renee Ahmann School of Technology
• Diane Burns Office of Enrollment Management
• Bates Canon Counseling and Career Services
• Jeff Hammer Director of Enrollment Services
• Jeff Jacobs Student Life Orientation
• Jyotsna Kinnard College of Information
  Mathematical Sciences
• Deborah Meyer Library
• Leslie Meadows Center for Academic Assistance
• Charlcie Neal Center for Academic Assistance
• Sue Odom School of Health Sciences
• Sharon Sellers School of Arts Sciences
• Victoria Miller School of Business
• Michael Terapane School of Arts Sciences
• Monica Woodring Student Member

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The Quality Enhancement Plan Subcommittees

• Advisement and Mentoring
• Susan Sanner, Chair School of Health Sciences
• Richard Clendenning School of Technology
• Susan Hornbuckle School of Arts Sciences
• Mary Hudachek-Buswell College of Information
  Mathematical Sciences
• James Mackin Associate Provost
• Jean Meyers Registrars Office
• Rhonda McLain School of Health Sciences
• Mike Mead Athletics
• Benita Moore School of Technology
• Steve Stephens School of Business
• Astrid Wilson School of Health Sciences

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The Quality Enhancement Plan Themes

• Student Success and Faculty Development
• Intervention and Faculty/Staff Involvement
• Advisement and Mentoring

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Development of theQuality Enhancement Plan
Data Analysis
Student Engagement and Success
QEP Themes and Subcommittees
Surveys of Students
The Quality Enhancement Plan Focus
Goals, Objectives Targets
Implementation Plan
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Student Data Analysis
A variety of data relevant to student success at
Clayton College State University has been
collected and analyzed. The data includes

• Retention Rate Trends
• Graduation Rate Trends
• Full-time/Part-time Enrollment Trends
• Student Demographics
• Standardized Test Results and Other Performance
  Indicators

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Freshman Retention andFreshman Index
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Predictions of Retention Rates with Different
Freshman Index Cutoffs
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Retained Freshman GPA and Freshman Index
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Development of theQuality Enhancement Plan
Surveys of Students
Student Engagement and Success
Goals, Objectives Targets
Data Analysis
QEP Themes and Subcommittees
Implementation Plan
The Quality Enhancement Plan Focus
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Student Satisfaction Questionnaire
The Student Satisfaction Questionnaire, conducted
in April 2003, included items in four different
areas relevant to student success Orientation,
Advisement, and Registration Academic Support
Services Faculty and Instruction and the
College Experience. Item responses were
solicited on a Likert scale of 1 Very
Dissatisfied to 5 Very Satisfied. Responses
were received from 788 students. Demographic
information shows that the population of students
who completed the survey are reasonably
representative of the Clayton State student body
as a whole.
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Student Satisfaction Questionnaire
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Student Satisfaction Questionnaire
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Student Satisfaction Questionnaire
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Student Satisfaction Questionnaire
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Student Satisfaction Questionnaire
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National Survey of Student Engagement

• The National Survey of Student Engagement was
  administered at Clayton College State
  University and at many other colleges and
  universities nationwide. The items were
  classified under ten benchmark areas relevant to
  student engagement and success
• Academic Advising
• Educational and Personal Growth
• Emphasis on Diverse Perspectives
• Enriching Educational Experiences
• Faculty-Student Interactions
• Level of Academic Challenge
• Non-Academic Time Usage
• Overall Satisfaction
• Supportive Campus Environment
• Use of Technology

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National Survey of Student Engagement
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National Survey of Student Engagement
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National Survey of Student Engagement
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Example Needs Identified

• Student surveys indicate that improvements in
  class scheduling and new student orientation must
  be made so that students can enroll and succeed
  in the classes they need for graduation.
• Recent actions have been taken to improve
  academic student support services. The data
  indicate that we need to further increase the
  availability of library resources and implement
  tools that improve intervention capabilities of
  the Center for Academic Assistance.
• Data show that students who are admitted to the
  University with poor academic performance records
  rarely persist to graduation. We can improve
  student success at Clayton State by increasing
  admission standards.

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Development of theQuality Enhancement Plan
Goals, Objectives Targets
Student Engagement and Success
Surveys of Students
Implementation Plan
The Quality Enhancement Plan Focus
Data Analysis
QEP Themes and Subcommittees
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Theme 1 Student Successand Faculty Development

• Goal 1 To establish ongoing faculty development
  programs related to student success.
• Objectives
• Determine, on an on-going basis, faculty
  development needs regarding student success
  issues.
• Offer regular on-campus workshops on student
  success issues.
• Award internal faculty development grants for
  classroom research projects related to improving
  student success.
• Solicit external grants for funding faculty
  development training on student success.

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Theme 1 Student Successand Faculty Development

• Goal 1 To establish ongoing faculty development
  programs related to student success.
• Targets
• Beginning Spring 2003, a Student Satisfaction
  Survey and Faculty Development Needs Assessment
  will be administered annually.
• Beginning Fall 2003, at least 80 of all
  full-time faculty will annually participate in at
  least one faculty development activity related to
  student success.
• Beginning Fall 2003, a minimum of four internal
  Student Success Faculty Development Grants will
  be awarded annually.
• At least one student success grant from an
  outside agency will be funded by Fall 2005.

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Development of theQuality Enhancement Plan
Implementation Plan
Student Engagement and Success
Goals, Objectives Targets
The Quality Enhancement Plan Focus
QEP Themes and Subcommittees
Surveys of Students
Data Analysis
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QEP Implementation Strategies
Quality Enhancement Implementation Plan   Theme
Intervention and Faculty/Staff Involvement Goal
1 To establish institutional policies,
procedures, Objective 1 Set appropriate
admission standards and priorities that
maximize student success. to
enhance student success.
Tasks Timelines Quantitative
Responsibility Costs
Funding Outcomes

Source
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Theme 1 Student Successand Faculty Development

• Goal 2 To implement instructional strategies
  that promote student success.
• Objectives
• Provide incentives for faculty to use student
  success strategies in their courses.
• Identify discipline-specific instructional
  strategies that promote student success.
• Faculty will implement the student success
  strategies in their courses.
• Improve student retention and passing rates in
  courses where the student success strategies have
  been implemented.

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Theme 2 Intervention and Faculty/Staff
Involvement

• Goal 1 To establish institutional policies,
  procedures, and priorities that maximize student
  success.
• Objectives
• Set appropriate admission standards to enhance
  student success.
• Schedule classes for places and times that
  maximize student success.
• Increase the availability of library resources.
• Analyze and address reasons for withdrawing from
  courses/university.

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Theme 2 Intervention and Faculty/Staff
Involvement

• Goal 2 To implement methods for early detection
  and remediation of students in academic
  difficulty.
• Objectives
• Develop and implement protocols for identifying
  at-risk students using institutional data.
• Develop and implement more proactive approaches
  to helping at-risk students.
• Develop methods for preventing/preempting
  academic difficulties.

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Theme 2 Intervention and Faculty/Staff
Involvement

• Goal 3 To involve faculty, staff, and students
  in providing academic assistance for at-risk
  students.
• Objectives
• Provide workshops for faculty to increase
  awareness of available academic support services.
• Expand the structured tutoring program utilizing
  successful students.
• Expand and revise the referral system for peer
  tutors and at-risk students.

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Theme 3 Advisement andMentoring of Students

• Goal 1 To improve the knowledge level of
  advisors.
• Objectives
• Develop standard advisement processes and tools.
• Provide faculty development activities addressing
  advisement.

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Theme 3 Advisement andMentoring of Students

• Goal 2 To improve freshman advisement/orientatio
  n
• Objectives
• Increase the academic emphasis of new student
  orientation.
• Expand the cluster program into learning
  communities for freshmen.

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Theme 3 Advisement andMentoring of Students

• Goal 3 To improve the uses of technology in the
  advisement of students.
• Objectives
• Implement the degree-audit feature of Banner for
  all students.
• Develop and implement an online advisement system.

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Theme 3 Advisement andMentoring of Students

• Goal 4 To enhance student success through
  faculty-student interaction outside the
  classroom.
• Objectives
• To develop a faculty-student mentoring program.
• Develop a peer (student-student) mentoring
  program.