IMPLEMENTING USE OF CLEANING CHEMICALS SAFER PEOPLE AND THE ENVIRONMENT

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Implementing Use Of Cleaning Chemicals Safer
For People And The Environment www.ENVIRO-SOLUT
ION.com Resource Center Presentations
Reports Other Helpful Sites
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OUTLINE

• Did You Know?
• Overview Of Current Situation
• To Be Proven More Environmentally Sound
• To Be Proven Safer For People
• Key Criteria of Green Seal and Environmental
  Choice
• Commonly Used Hazardous Chemicals
• Cleaning Tenders/Bids Product Guidelines
• Qs As

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DID YOU KNOW?

• In a recent survey of 32 facilities in Richmond
  California, of 250 janitorial products, the
  findings were
• 7 should not be used as they could cause
  cancer or were very damaging to
• the environment.
• 56 require extreme care as the ingredients can
  cause blindness, severe
• skin damage, interfere with the endocrine
  system, or be absorbed through
• the skin or inhaled and subsequently cause
  damage to the blood, liver,
• kidneys, nervous system, or a developing
  fetus.
• 37 require routine care as they may irritate
  the eyes and skin, can evaporate
• and affect indoor air quality, or may exceed
  a buildings allowable sewer
• discharge limits for certain ingredients.

Source Cleaning For Health Products and
Practices for a Safer Indoor Environment Alicia
Culver, Senior Research
Associate INFORM, Inc.
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DID YOU KNOW?
HAZARDS OF CLEANERS
7 Cause Cancer, Ozone Depletion, or Global
Warning
56 Contain Ingredients that can Cause Blindness,
Severe Skin Damage, or Damage to Organs Through
Skin
Source Cleaning For Health Products and
Practices for a Safer Indoor Environment Alicia
Culver, Senior Research
Associate INFORM, Inc.
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DID YOU KNOW?

• A fetus may come into contact with an
  endocrine-disrupting chemical while still in the
  womb, but problems, such as birth defects,
  infertility and leaning disabilities may not show
  up until much later. Often the timing is
  critical. For example, sexual organs develop at
  day 56 of gestation. Exposure at this stage
  could be a factor in the later development of
  testicular cancer.
• 2-butoxyethanol, a common ingredient in cleaning
  products, is a toxin suspected of causing
  learning disabilities in children as well as
  liver and kidney damage. This chemical can be
  absorbed directly through the skin.
• The World Health Organization estimates that 80
  percent of all cancers are environmentally
  related.

Source LEAS www.leas.ca
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DID YOU KNOW?

• Health Hazards of Janitorial Cleaning Chemicals
• Janitorial workers experience relatively high
  injury rates, many of which are due to the toxic
  chemicals found in cleaning products,
  particularly floor and carpet maintenance
  products, disinfectants and specialty cleaners.
• These chemicals can cause headaches, asthma,
  burns, permanent eye damage, major organ damage
  and even cancer.
• There are 100,000 commercial chemicals in use in
  North America perhaps 500 or less than 1,000
  have ever really been studied.

Source - Cleaning For Health Products and
Practices for a Safer Indoor Environment Alicia
Culver, Senior Research
Associate INFORM, Inc. - Dr.
Bruce Fowler, University of Maryland.
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DID YOU KNOW?

• Health Hazards of Janitorial Cleaning Chemicals
• 6 out of every 100 janitors are injured on the
  job, at an average cost of 725 in medical and
  lost time per reported injury.
• 40 percent of these injuries involve eye
  irritations or burns.
• 36 percent of these injuries involve skin
  irritations or burns.
• 20 percent of these injuries are severe chemical
  burns to the eyes and skin.
• 12 percent of these injuries involve breathing
  chemical fumes.
• Some disinfectants (e.g. quats) can cause
  occupational asthma.

Source Cleaning For Health Products and
Practices for a Safer Indoor Environment Alicia
Culver, Senior Research
Associate INFORM, Inc.
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DID YOU KNOW?

• Health Hazards of Janitorial Cleaning Chemicals
• 127 janitors died in the US between 1993 and 2001
  as a result of the cleaning products they were
  using.
• A health care worker complained of respiratory
  irritation from using a bathtub cleaner and
  disinfectant in the course of her work in a
  British Columbia health care institution.
  Despite her symptoms, she continued to do the
  work as directed by her employer. One day, after
  she had completed her shift, she went home,
  feeling ill. She later collapsed and died. Her
  union took the case to the Workers Compensation
  Board and did extensive research on the
  ingredients in the cleaning solutions. It was
  found that she had been exposed to excessive
  levels of quats, which were probably the cause
  of her death.
• The numbers are growing for human health and
  environmental hazards linked with traditional
  cleaning products.

Source US Bureau of Labour Statistics.
Leas www.leas.ca
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DID YOU KNOW?

• That poor quality indoor air can produce health
  effects in occupants ranging from headaches and
  dry eyes to nausea, dizziness and fatigue.
• These health effects contribute to increased
  absenteeism/sick days, low moral and decreased
  worker productivity.
• A study of school districts in the greater
  Washington, D.C. area found that there was a
  direct correlation between Indoor Air Quality and
  both attendance and performance of their
  students.

Source Cleaning For Health Products and
Practices for a Safer Indoor Environment Alicia
Culver, Senior Research
Associate INFORM, Inc.
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DID YOU KNOW?

• Indoor air quality is ranked among the nations
  top 5 environmental risks. IAQ can be 2 to 100
  times as worse than the outdoors.
• The World Health Organization estimates that 30
  of all buildings experience IAQ problems.
• Improving IAQ can improve worker production by
  0.5 to 5 percent, an annual production given of
  30 billion to 150 billion annually.

Source Cleaning For Health Products and
Practices for a Safer Indoor Environment Alicia
Culver, Senior Research
Associate INFORM, Inc.
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DID YOU KNOW?

• Improved cleaning methods and safer cleaning
  chemicals can very positively affect indoor air
  quality, worker health, and the environment.
• Clearly, eliminating the toxic ingredients from
  cleaning products would bring tremendous benefits
  to society in reduced occupational diseases and
  cancer, and cleaner air and water (LEAS).
• The main reason for going green is for the
  health of yourself, your staff, the people who
  work in your buildings and the visitors to your
  facilities. In addition, you should go green
  for the environment air, water and land.

NOTE LEAS Labour Environmental Alliance
Society www.leas.ca
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DID YOU KNOW?
Equity
Environment
Promotes people health safety
Products overall burden and impact on the
environment is minimized
Economics Encourage true product innovation and
differentiation
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• DID YOU KNOW?

Source The Natural Step. See
Http//www.naturalstep.org (as mentioned
inSustainability, Green Chemistry and the
Unified Green Cleaning Alliance ISSA
Legislative and Regulatory Forum Dr. Lauren
Heine Zero Waste Alliance).
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• DID YOU KNOW?

• WOW Did You Know?

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• DID YOU KNOW?

• It is a fact traditional cleaning, floor care,
  carpet care, washroom care and odour control
  products are hazardous to people and the
  environment. While the degree of hazard varies,
  the fact of the matter is that by going green,
  you can very quickly, easily and profoundly make
  a difference with out impacting performance as
  well as labour and product cost.
• The key is to understand what green is what are
  the variables, considerations, and criteria of
  green and how to know a product is green given
  all the misinformation and spin being
  disseminated by many manufacturers, both large
  and small.

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OVERVIEW OF CURRENT SITUATION

• Green safer claims and products have been
  around for approximately 10 years.
• Until recently, not grown in significant use.
• Why?

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OVERVIEW OF CURRENT SITUATION

• NOT GROWN FOR VARIOUS REASONS
• Poor product performance
• Price premium
• Unclear standards/Lack of consistent standards
• Unproven Claims/Mis-information/False Claims
• Complacency and resistance to change
• Lack of understanding by cleaning professionals
• Lack of acceptance by the major manufacturers of
  cleaning chemicals

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OVERVIEW OF CURRENT SITUATION

• RECENTLY, GREATER ACTIVITY

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• TO BE PROVEN MORE ENVIRONMENTALLY SOUND

• What are the key criteria to review/consider in
  order to have safer products for the environment?

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TO BE PROVEN MORE ENVIRONMENTALLY SOUND

• BIODEGRADABILITY
• It is the decomposition of organic substances
  into carbon dioxide, water and other
  harmless substances.
• Must state
• Definition/Standard used
• At use dilution under load and simulated real
  life situations
• OECD 301-D is one of the highest standards.
• BOD over COD being 60 or greater in a 10 day
  window over a 28 day limit.

BOD Biochemical Oxygen Demand is the oxygen
consumed by the microorganism in the test. COD
Chemical Oxygen Demand also known as the
Theoretical Oxygen Demand (TOD) is the
theoretical oxygen demand to
completely mineralize thechemical.
NOTE
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TO BE PROVEN MORE ENVIRONMENTALLY SOUND

• DOSAGE LEVELS
• Must be at least equal to standard products.

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TO BE PROVEN MORE ENVIRONMENTALLY SOUND

• AQUATIC TOXICITY
• Must meet or exceed acute toxicity at standard
  use dilution for
• Fish
• Daphnia magna
• Algae

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TO BE PROVEN MORE ENVIRONMENTALLY SOUND

• TESTS/CLAIMS
• Conducted and/or verified by 3rd Party,
  Independent, Recognized Labs.
• Should be both
• Ingredients
• Whole Formulation

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TO BE PROVEN MORE ENVIRONMENTALLY SOUND

• SURFACTANTS
• Must be carefully selected so as to have the
  least negative effect on the environment
  biodegrade readily to components with low
  toxicity.
• For example Use - Linear Alcohol
  Ethoxylates
• - Linear Alkyl Sulfonates
• Do Not Use - NPE
• - APE
• - OPE
• - LAS
• - DBSA

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• TO BE PROVEN MORE ENVIRONMENTALLY SOUND

• BUILDERS
• Must be carefully selected to biodegrade readily
  to compounds with low environmental
• concerns and mild pH.
• For example
• Use - Sodium Citrate
• - Silicates
• - Zeolites
• - Maleic Anhydride Derivatives
  (iminodisuccinate and polyaspartic acid)
• Do Not Use - Inorganic phosphates
• - Caustics (sodium metasilicate)
• - NTA
• - EDTA
• - MEA

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• TO BE PROVEN MORE ENVIRONMENTALLY SOUND

• SOLVENTS
• Must be carefully selected to be low in
  toxicity to the environment and to humans.
• For example
• Use - Propylene
  Glycol Ethers
• - Methyl Soyate
• - Ethyle Lactate
• Do Not Use - Ethylene Glycol
• - Butyl Cellusolve
• - DLimonene

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TO BE PROVEN MORE ENVIRONMENTALLY SOUND

• HAZARDOUS INGREDIENTS
• Must not contain carcinogens, mutagens or
  teratogens.
• No cleaning product to contain ingredients found
  on the following lists
• US Department of Healths Hazardous Substances
  Fact Sheet
• SARA 313 40 CFR 372 (Toxic Chemicals)
• CERCLA 102 40 CFR 302 (Hazardous Substances)
• RCRA CFR 261 D (Hazardous Air Pollutants)
• Clean Water Act 313 40 CFR 63 (Hazardous Water
  Pollutants)
• National Pollutant Release Inventory (Canadian
  List)

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• TO BE PROVEN MORE ENVIRONMENTALLY SOUND

• LD50S LC50S
• Compare the LD50s LC50s. The higher the
  number, the better.

LC50 Measures the acute Poisoning strength of a
chemical when it is swallowed or rubbed on the
skin. LD stands for the Lethal Dose. LD50 is
the dose of a chemical (product) at mg/kg on a
single occasion, which causes death in 50 of the
test group. LC50 Measures the acute poisoning
strength of a chemical when it is breathed in
from the air. LC stands for Lethal
Concentration. LC50 is the amount of a chemical
(product) at mg/l concentration in the air, which
causes death in 50 of the test group.
NOTE
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TO BE PROVEN MORE ENVIRONMENTALLY SOUND

• OZONE DEPLETING INGREDIENTS
• Must not contain these
• NATURAL RENEWABLE RESOURCES
• Whenever possible, only naturally-based,
  renewable ingredients such as grains, corn
  oils, palm kernel oil, coconut oil, sugar cane
  juices, glucoses, and corn soy based esters
  replacing petroleum based solvents should be
  used.
• PACKAGING
• Subject to availability, bottles/jugs/pails
  should contain post/pre consumer regrind labels
  using vegetable inks or printed on plastic,
  removable sleeves cartons made from pre/post
  recycled cardboard.
• CONCENTRATES
• Where possible, concentrates should be used to
  reduce packaging, transportation and at-use
  costs.

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TO BE PROVEN MORE ENVIRONMENTALLY SOUND

• ENDORCEMENTS
• Eco-Logo/Environmental Choice (Canada) -
  www.terrachoice.com
• Green Seal (U.S.A.) - www.greenseal.org
• NOTE Certifies products, not companies, and
  provides a list of certified products on their
  website.

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EXAMPLE OF LETTERS OF ENDORSEMENTS
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• TO BE PROVEN MORE SAFER FOR PEOPLE

• What are the key criteria to review/consider in
  order to have safer products for people (users,
  occupants and visitors).

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TO BE PROVEN MORE SAFER FOR PEOPLE

• PRODUCTS NEED TO BE SAFE FOR
• The user
• The workplace environment
• Obligation to employees, consumers, patrons and
  visitors
• Limiting liability
• Reduce absenteeism caused by illness related to
  work
• Reduce costs related to accidents, workers safety
  and compensation
• Products that are safer for the environment are
  safer for people.

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TO BE PROVEN MORE SAFER FOR PEOPLE

• HAZARDOUS INGREDIENTS
• No cleaning product to contain ingredients found
  on the following lists
• US Department of Healths Hazardous Substances
  Fact Sheet
• SARA 313 40 CFR 372 (Toxic Chemicals)
• CERCLA 102 40 CFR 302 (Hazardous Substances)
• RCRA CFR 261 D (Hazardous Air Pollutants)
• Clean Water Act 313 40 CFR 63 Hazardous Water
  Pollutants)
• National Pollutant Release Inventory Canadian
  List)
• Must not contain carcinogens, mutagens or
  teratogens.

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TO BE PROVEN MORE SAFER FOR PEOPLE

• TOXICITY
• Must be considered essentially non-toxic (acute
  oral/dermal) according to WHIMIS and OSHA.

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• TO BE PROVEN MORE SAFER FOR PEOPLE

NOTE Greater the LD50 LC50, the less toxic
the product
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• TO BE PROVEN MORE SAFER FOR PEOPLE

• SUBSTANCE OF SPECIAL CONCERN
• Item Substance of Concern Concentration Su
  b-Category
• Carbon tetrachloride any concentration Very
  toxic
• Diethylene glycol 5 or more Harmful
• Ethyl acetate 5 or more Harmful
• Ethylene glycol (a) 5 or more but less than
  10 Harmful
• (b) 10 or more Toxic
• Hydrocyanic acid or a any concentration Very
  toxic
• hydrocyanate salt
• Methyl alcohol 1 or more and a total quantity
  of 5 mL or more Toxic
• Nitrovenzene 5 mg/kg or more Very toxic
• 1,1,2,2-tetrachloroethane any concentration Ver
  y toxic
• 1,2-dichloroethane (a) 5or more but less than
  10 Harmful
• (b) 10 or more Toxic
• 1,1,1-trichloroethane 5 or more Harmful
• __________________________________________________
  __________________________________________________
  ________
• These substances are of special concern because
  standard animal tests may not reflect the actual
  hazard posed
• by these substances to humans.

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TO BE PROVEN MORE SAFER FOR PEOPLE

• NPEs/APEs BLEACH
• Must not contain these
• IRRIATIONS
• Not to cause serious skin irritations,
  respiratory problems, or damage to nasal
  membranes
• NON FLAMMABLE NON CORROSIVE
• Must be considered non-flammable and
  non-corrosive at use dilutions

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TO BE PROVEN MORE SAFER FOR PEOPLE

• VOCs
• Must meet California standards.
• LOW FRAGRANCE LEVELS
• Should be low fragrance levels subject to ease of
  use and safety, product performance, price, and
  the other considerations.
• No scent is not necessarily safer.

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TO BE PROVEN MORE SAFER FOR PEOPLE

• FLASH POINT
• Should be greater than 65C (150F).
• MSDSs
• Should be Full/All Ingredients disclosure. Not
  the 1 rule.
• 16 part format Not 9
• Ecological Information (Biodegradability
  Aquatic Toxicity)
• Environment Regulation Information
• Individual Ingredients, as well as Total Formula
  LD50 information

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PRODUCT INFORMATION SHEET
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MSDS
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MSDS
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• KEY CRITERIA OF GREEN SEAL AND ENVIRONMENTAL
  CHOICE PROGRAMS

• WOW Unless you have a lot of time and
  expertise, how can you really be sure what you
  are using is relatively safe?
• USE Green Seal and/or Environmental Choice
  Certified Products, where available. Then you
  know that someone objectively tested the products
  and ingredients to a green criteria. Where
  there are no criteria, use the information in the
  previous sections, as well as the next sections,
  to compare products.
• Green is a moving target. It is a journey not
  a destination.

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• KEY CRITERIA OF GREEN SEAL AND ENVIRONMENTAL
  CHOICE PROGRAMS

December 20, 2002     Dell Tech Laboratories is
a regulatory consulting firm that has been
providing guidance to manufacturers and users of
chemical products for over 22 years, with a focus
on regulatory compliance, product safety and
government registrations. Our services include
product assessments, reviews and classification
of products under the Hazardous Product Act, both
for consumer and industrial workplace
regulations. We are a Canadian General Standards
Board certified testing laboratory under the
requirements of ISO Guide 25. Our clients
include small and medium size manufacturers in
Canada and the United States as well as large
multinational companies. With greater
environmental concerns in today's world, many
different standards and criteria have been
developed. Green Seal Inc. and the Environmental
Choice Program have issued two of the more
popular standards. We have compared the Green
Seal Industrial and Institutional Cleaners
standard GS-37 to the Environmental Choice
Industrial and Commercial Cleaners standard
ECP-57 below            
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In my expert opinion, GS 37 and ECP 57 are very
similar with no material overall
differences/impact regarding safety or protection
for the environment. John Ott Dell Tech
Laboratories Ltd. Senior Business Development
Manager Jott_at_delltech.com [phone] ext.
22040
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COMMONLY USED HAZARDOUS CHEMICALS
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LIMITED USE SUBSTANCES
HEALTH WARNING CATEGORY AND CHEMICAL
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Sources NPRI NPRI List The
Green Encyclopedia Irene Frank David
Brownstone CERCLA Comprehensive
Environmental Response, Compensation and
Liability Act Release
of hazardous substances in spills and fro
inactive or abandoned disposal sites
SARA 313 Toxic Chemicals
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COMMONLY USED HAZARDOUS CHEMICALS

• The aforementioned are hazardous therefore,
  must be limited subject to product performance,
  overall human safety and environmental
  soundness.
• The preceding lists are not intended to be
  complete, but rather to demonstrate. A good
  resource for the impact of cleaning products is
  www.scorecard.org/chemical-profiles/ - Enter the
  CAS number and a report will be given.
• You should try to eliminate or at least reduce
  these chemicals. Where not possible, select
  products with the least amount of the ingredients
  by percentage at the product use dilution rate.

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CLEANING TENDERS/BIDS-PRODUCTS GUIDELINES

• OBJECTIVE
• Provide guidelines to bidders to promote
  compliance with industry standards with respect
  to the following four areas
• Product Performance
• Occupational Health and Safety
• Environmental Stewardship
• Employee Training and Support

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• CLEANING TENDERS/BIDS-PRODUCTS GUIDELINES

• WHY
• The main reason for going green is for the health
  of yourself, your staff, the people who work in
  your buildings and the visitors to your
  facilities. In addition, you should go green for
  your environment air, water, and land.
• It is a fact traditional cleaning, floor care,
  carpet care, washroom car and odour control
  products are hazardous to people and the
  environment. While the degree of hazard varies,
  the fact of the matter is the by going green, you
  can very quickly, easily and profoundly make a
  difference without impacting performance as well
  as labour and product cost.

61

• CLEANING TENDERS/BIDS-PRODUCTS GUIDELINES

• HOW
• The key is to understand what green is what are
  the variables, considerations, and criteria of
  green and how to know a product is green given
  all the misinformation and spin being
  disseminated by many manufacturers, both large
  and small.
• Going green should not be a destination, but
  rather a journey. The key is to start. Do not
  procrastinate. Start with one product or one
  area of cleaning and make a change. Your efforts
  will be rewarded. The choices are yours. Do you
  want safer cleaning products? Do you want to
  just talk the walk or do you want to be a
  positive catalyst and walk the walk.
• Demonstrate your commitment to helping create a
  greener, cleaner and safer future. Make a
  difference today that will affect tomorrow.
  Choose to be green and clean.

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CLEANING TENDERS/BIDS-PRODUCTS GUIDELINES

• A SOUND PRINCIPLE
• The precautionary principle requires authorities
  to take preventive action when there is a risk of
  severe and irreversible damage.
• Action is required, even in the absence of
  certainty about possible ensuing damage and
  without waiting for full scientific proof of the
  cause-effect relationship.
• When disagreement exists about the need to take
  action, the burden of proof must be reversed and
  placed on those who contend the activity will not
  have an impact.

Source The National Round Table on the
Enviroment and the Economy Sustainable
Strategies for Oceans. 1998.
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CLEANING TENDERS/BIDS-PRODUCTS GUIDELINES

• FACTORS
• Every decision you make for your facility very
  likely takes into account three important
  factors
• Price
• Performance
• Protection

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CLEANING TENDERS/BIDS-PRODUCTS GUIDELINES

• FACTORS
• Price Because you have been carefully chosen to
  be entrusted with a portion of your facilitys
  budget and you take this responsibility
  seriously
• Performance Because you know that the Price is
  only a value as long as the product or service
  delivers the promised benefits to your facility
• Protection Because the well-being of both your
  cleaning staff and your occupants count on your
  consideration of their safety.

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CLEANING TENDERS/BIDS-PRODUCTS GUIDELINES

• WEIGHED IN THE BALANCE
• If Price Performance were the only factors,
  your facility would be using only highly
  aggressive, economical but dangerous chemicals
  like bleach, ammonia and muriatic acid.
• If any other combination of any tow factors were
  considered alone then you know you would not be
  acting in the best interest of your facility.
• No, you need all three and people depend on you
  to deliver.

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CLEANING TENDERS/BIDS-PRODUCTS GUIDELINES

• PRODUCT PERFORMANCE GUIDELINES
• Products to perform as well or better then their
  traditional counterparts as determined by use and
  testing by the end user.
• Products are to be manufactured in an ISO 9002 or
  equivalent registered facility.
• Disinfectants are to have EPA and as/if required,
  Government of Canada, Health Canada approval.
• Floor finishes are to have Underwriters
  Laboratories (UL) approval or verified by third
  party to meet or exceed American Society for
  Testing and Materials (ASTM) Slip Coefficient
  standard of 0.55.
• Carpet cleaning products are to pass the Dupont
  Stainmaster Test.
• Characteristics of necessary anti-static floor
  finishes are to have been confirmed by a
  laboratory approved by a Government Agency or
  equivalent.

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CLEANING TENDERS/BIDS-PRODUCTS GUIDELINES

• OCCUPATIONAL HEALTH AND SAFETY
• Product claims and effects are to have been
  confirmed by a recognized laboratory approved by
  an agency of the Government or equivalent.
• Workplace Hazardous Materials Information System
  (WHIMIS) Material Safety Data Sheets (MSDS) are
  to be in the sixteen (16) part format and fully
  list ALL ingredients contained in the products
  (not the less than 1 rule).
• Cleaning products are to contain no known or
  suspected carcinogens, mutagens, teratogens, NPE
  or any ingredient found on the following lists of
  hazardous products
• SARA 313
• CERCLA
• USA Clean Water, Section 112
• NRPI

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CLEANING TENDERS/BIDS-PRODUCTS GUIDELINES

• OCCUPATIONAL HEALTH AND SAFETY
• Products are to be acute non-toxic per
  WHIMIS/OSHA standards as tested by a recognized
  laboratory approved by an agency of the
  Government or equivalent.
• Product are not to cause serious irritation,
  respiratory problems or damage to nasal membranes
  (as presented in Section 3 of MSDS).
• Products at-use dilutions are to be non-flammable
  and non-corrosive.
• Where criteria exist, products are to be Green
  Seal and/or Environmental Choice Certified.

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CLEANING TENDERS/BIDS-PRODUCTS GUIDELINES

• ENVIRONMENTAL STEWARDSHIP
• Product claims and effects are to have been
  confirmed by a recognized laboratory approved by
  an agency of the Government or equivalent.
• Cleaning products are not to contain Nonyl Phenol
  Ethoxylate (NPE) Alky Phenol Ethoxylate (APE),
  or any ingredient found on the following lists of
  hazardous products
• SARA 313
• CERCLA
• USA Clean Water Act, Section 112
• NRPI
• Where criteria exist, products area to be Green
  Seal and/or Environmental Choice Certified.

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CLEANING TENDERS/BIDS-PRODUCTS GUIDELINES

• PRODUCT SUPPLIER TRAINING AND SUPPORT
• The product supplier must have a demonstrated
  capacity to provide the
• following
• Dilution control systems
• WHMIS training and support materials (such as
  wall-mounted information charts)
• Written best practice procedures
• Ability to train your staff in procedures
• Trouble-shooting services

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• Qs As

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