Title: Why Choose a Career in Retail? Presented by: Sam Shepherd Tesco Ireland
1Why Choose a Career in Retail? Presented by
Sam Shepherd Tesco Ireland
2TESCO TODAY
- International Company
- Worldwide 440,000 employees / Tesco Ireland
14,000 - Total stores across the world 3728 / Tesco
Ireland 109 - Number of markets - 13
- Where? China, Czech Republic, Hungary, Japan,
Malaysia, Poland, Republic of Ireland, Slovakia,
South Korea, Thailand, Turkey, UK, USA - Careers in Distribution, Office, Retail,
Marketing, law, commercial, Finance, HR, Property
, Supply chain. - 43.78 of our staff are male and 56.22 are
female.
3Tesco History
- Founded by Jack Cohen in 1919 with a market stall
in Londons East End - Opened first stores in 1929
- Shares floated in 1947 and expansion throughout
the UK with a number of acquisitions and new
store openings now 2115 in UK alone! - Launched Clubcard in 1995 and overtook Sainsburys
- Late 1990s Overseas development commenced
- In 2006 we started the expansion into America
with Fresh and Easy stores - Sales last year were 51.8 billion
4Tesco Ireland
- 1997 Tesco PLC acquired the retailing and supply
chain of Associated British Foods in Ireland
Better known as the Quinnsworth and Crazy Prices
retail chain - There were 8,300 employees across 75 stores.
- 1998 Introduced Computers for Schools since
then donated over 10 million of computer
equipment to Irish schools, Clubcard was
introduced and became Irelands leading loyalty
programme - 2000 Introduced Grocery Home Shopping the
first online shopping service in Ireland, Save as
you Earn was introduced for staff - 2001 First Tesco Ireland Charity of the Year
Programme The Irish Cancer Society - since then
we have helped raise over 6 million for Irish
charities. Now promoting Make a Wish. -
5Tesco Ireland
- 2004 Launched our first self scan checkouts,
opened our first express store in Ratoath in Co
Meath and our first Extra in Clarehall, Dublin - 2005 Opened our first Petrol Filling Station in
Dundrum, we now have 14 - 2007 Opened state of the art Distribution Centre
in Donabate Co Dublin, Tesco Mobile was launched - 2008 Today 111 stores employing over 14,000
staff and continuously innovating products and
services for our customers.
6Why did I choose Tesco?
- Started career in retail
- Worked for various companies
- Wanted a Company where my career would grow as I
developed - Wanted opportunities so that I would not get
bored! - Wanted the chance to travel!
- Wanted a Company the truly values its people.
7Roles in Tesco
- Joined in 2001
- Group Personnel Manager covering Superstores in
North West, North Wales, Cumbria and the Isle of
Man - Group Personnel Manager covering High street
stores in North West - HR Integration Manager Tesco Malaysia
- Format Personnel Manager Tesco Ireland
8Our Steering wheel Values
Performance is measured on the Corporate
Steering wheel. The People Measures are - I
have an Opportunity to Get on I have a Manager
who helps I have an Interesting job I am
treated with respect
WE TREAT PEOPLE HOW WE LIKE TO BE TREATED
9HOW DO WE DELIVER THE PEOPLE VALUES?
- Opportunity to get on-Options programmes at all
levels Stores, Office and DC Graduate
programmeInternational Opportunities - A Manager who helps Great behavioural and
technical training for all ManagersVacancies
less than 3Ask more than Tell culture
10HOW DO WE DELIVER THE PEOPLE VALUES?
- An Interesting Job -Multi skillOpportunities to
move departmentsFlexibility with working
hoursOptions development - To be treated with respect Forums every
monthViewpoint once a yearGrievance procedure
Team 5 messages
11LIVING SERVICE PROGRAMME
Share a Smile
Know your stuff
Show You Care
12The Vision for Living Service is
- To access and release the pride, responsibility
and motivation of people so that they can create
effective relationships both with each other and
with customers, using a One Team approach towards
successful business growth
13OPPORTUNITIES IN TESCO
- Stores
- Section Managers e.g. Non Food, Produce, Stock
Control, Checkouts, Compliance - Trading Managers and Personnel Managers
- Store Managers
- Regional Team roles
- Head office Distribution
- Roles in Finance, Commercial buying, Store
planning, legal department, Personnel and
training, Marketing, IT, Loss Prevention and
security, Merchandising, Property, Supply chain,
Logistics
14GRADUATE SCHEME
- 18 month programme
- 3 x six month placements across the office or 2
placements in stores - Leadership development
- Won the Best Retail Graduate Recruiter in 2007
and 2008 - Over 500 applicants this year
- 15 places to fill
15What can a career in Tesco Retail offer?
- Working with the general public great life
skills - Opportunity for first hand management experience
- Scope for progression and self development -
nationally and internationally - Options programmes individually tailored
programme of development available to anyone with
the will and ability to take on a management
responsibility in Tesco - Store Managers Academy
- General assistant to Management programmes
- Graduate options programme Retail, Distribution,
Office and Personnel - Accelerated programmes e.g. Personnel Manager
- Options programme for the Office - all levels
from entry to Director - 1 in 30 of our employees across the business
are on a development scheme
16Individual Profiles
- JAMES CANAVAN Head office programme
- Joined in November 2006
- Space, Range and Merchandising project role to
accurately map products onto the shelves in
stores - Property Department working on energy
management to look at how we can be more
efficient in our stores in line with our Green
agenda - Finance Department working on the financial
model behind introducing new management
structures to stores. - Appointed to role as Buyer for Horticulture and
Prepared Produce with commercial department
responsible for developing a range for customers
and driving sales. Wide variety of skills needed,
from financial planning to marketing, very varied
and fast paced.
17Individual Profiles
- ORLA DOOLEY Stores programme
- Joined in November 2006
- Non Food Manager in storesFocus on understanding
customer needs as well as developing staff to
deliver great service and talent spotting them - Personnel Manager Greystones store Focus on
ensuring the Managers are the best that they can
be and thorough training for all staff to deliver
great customer service. - working as part of the Senior Team is never
dull, with a lot of emphasis put on initiative
and corporate awareness. My role was to grow and
maintain a positive and energetic environment
where staff and management could work proactively
together to achieve the store targets.
18What success looks likeSTEVE LEACH OPERATIONS
DIRECTOR
- Joined in the 1960s after leaving school
sweeping floors - Was the youngest Store Manager at the age of 21
- Moved on to be an Area Manager covering a group
of stores - Moved to office role as Customer Service Director
- Moved to Tesco Ireland as Operations and
Logisitic Director - FROM FLOOR SWEEPER TO OPERATIONS DIRECTOR
19What success looks like. Tony Keohane Chief
Executive
- Joined Quinnsworth in 1978 as a Store Manager
- 1981 - Promoted to Regional Manager - 20 stores
in the west region - 1995 - appointed to the Board of Quinnsworth
- 1997 - appointed as a Director of Tesco Ireland,
following the acquisition of the
Quinnsworth/Crazy Prices business by Tesco plc. - 1999 - appointed as a Stores Director of Tesco in
UK with 25 stores in the Manchester/ Birmingham
area
20What success looks like.
- 2001 - Property and Supply Chain Director, Tesco
Ireland responsible for the successful
development of the Tesco stores network in
Ireland including the first Tesco Extra
hypermarkets in Ireland - 2006 Appointed as Chief Executive
- He currently chairs the Government appointed
Services Strategy Group. - Recently addressed the annual IMI conference on
aligning growth and sustainability, focusing on
adapting to the demands of climate change -
21Rewards of working for Tesco
- As well as offering great career opportunities we
also offer the following great benefits - - SAVE AS YOU EARN SCHEME
- PENSION
- SHARE BONUS SCHEME
- STAFF DISCOUNT
- LIFE ASSURANCE
- TAX FREE ANNUAL COMMUTER SCHEME
- STORE MANAGER BONUS/ SHARES
- LEISURE DEALS OFFERING DISCOUNTS
- A Job in Tesco really can be the start of
- a Career for Life
22Future for Tesco
- Continued expansion Internationally
- Approx. 15 more stores across ROI next year
- Continue with our plans to be Green with more eco
friendly stores - More links with the local community supporting
local issues - 2 year link with our Charity of the Year Make a
Wish - More opportunities for careers with a further 120
Managers needed next year in Ireland alone
23Advantages of Retail careers in Tesco -
- People will always need to shop!
- Huge variety of work - Shops, Office and DC
- Great experience dealing with the general public
and our staff - Working with experience Managers who can develop
potential - Opportunities to influence at all levels
- International career potential
- Development based on ability and aptitude
- Great Benefits
- CAREER FOR LIFE!