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Title: DSS


1
DSS
http//www.thearling.com/text/dmwhite/dmwhite.htm
www.kmining.com/info_definitions.html
2
Data Mining
  • Data mining, the extraction of hidden predictive
    information from large databases
  • Data mining tools predict future trends and
    behaviors, allowing businesses to make proactive,
    knowledge-driven decisions
  • Data mining tools can answer business questions
    that traditionally were too time consuming to
    resolve
  • They scour databases for hidden patterns, finding
    predictive information that experts may miss
    because it lies outside their expectations

3
Data Mining
  • Forecasting sales
  • Targeting mailings toward specific customers
  • Determining which products are likely to be sold
    together
  • Finding sequences in the order that customers add
    products to a shopping cart

4
www.microsoft.com/.../tr/data-mining-addins.aspx
5
In the evolution from business data to business
information (each new step has built upon the
previous one)
Steps in the Evolution of Data Mining
6
  • Data mining derives its name from the
    similarities between searching for valuable
    business information in a large database for
    example, finding linked products in gigabytes of
    store scanner data and mining a mountain for a
    vein of valuable ore. Both processes require
    either sifting through an immense amount of
    material, or intelligently probing it to find
    exactly where the value resides.

7
Data mining technology can generate new business
opportunities by providing these capabilities
  • Automated prediction of trends and behaviors. A
    typical example of a predictive problem is
    targeted marketing. Data mining uses data on past
    promotional mailings to identify the targets most
    likely to maximize return on investment in future
    mailings. Other predictive problems include
    forecasting bankruptcy and other forms of
    default, and identifying segments of a population
    likely to respond similarly to given events.
  • Automated discovery of previously unknown
    patterns. An example of pattern discovery is the
    analysis of retail sales data to identify
    seemingly unrelated products that are often
    purchased together. Other pattern discovery
    problems include detecting fraudulent credit card
    transactions and identifying anomalous data that
    could represent data entry keying errors.

8
How Data Mining Works
  • How exactly is data mining able to tell you
    important things that you didn't know or what is
    going to happen next? The technique that is used
    to perform these feats in data mining is called
    modeling. Modeling is simply the act of building
    a model in one situation where you know the
    answer and then applying it to another situation
    that you don't. For instance, if you were looking
    for a sunken Spanish galleon on the high seas the
    first thing you might do is to research the times
    when Spanish treasure had been found by others in
    the past. You might note that these ships often
    tend to be found off the coast of Bermuda and
    that there are certain characteristics to the
    ocean currents, and certain routes that have
    likely been taken by the ships captains in that
    era. You note these similarities and build a
    model that includes the characteristics that are
    common to the locations of these sunken
    treasures. With these models in hand you sail off
    looking for treasure where your model indicates
    it most likely might be given a similar situation
    in the past. Hopefully, if you've got a good
    model, you find your treasure.

9
  • For example, say that you are the director of
    marketing for a telecommunications company and
    you'd like to acquire some new long distance
    phone customers. You could just randomly go out
    and mail coupons to the general population - just
    as you could randomly sail the seas looking for
    sunken treasure. In neither case would you
    achieve the results you desired and of course you
    have the opportunity to do much better than
    random - you could use your business experience
    stored in your database to build a model. As the
    marketing director you have access to a lot of
    information about all of your customers their
    age, sex, credit history and long distance
    calling usage. The good news is that you also
    have a lot of information about your prospective
    customers their age, sex, credit history etc.
    Your problem is that you don't know the long
    distance calling usage of these prospects (since
    they are most likely now customers of your
    competition). You'd like to concentrate on those
    prospects who have large amounts of long distance
    usage. You can accomplish this by building a
    model.

10
  • To best apply these data mining techniques, they
    must be fully integrated with a data warehouse as
    well as flexible interactive business analysis
    tools. Many data mining tools currently operate
    outside of the warehouse, requiring extra steps
    for extracting, importing, and analyzing the
    data. Furthermore, when new insights require
    operational implementation, integration with the
    warehouse simplifies the application of results
    from data mining. The resulting analytic data
    warehouse can be applied to improve business
    processes throughout the organization, in areas
    such as promotional campaign management, fraud
    detection, new product rollout, and so on

11
illustrates an architecture for advanced analysis
in a large data warehouse
12
Some successful application areas include
  1. A pharmaceutical company can analyze its recent
    sales force activity and their results to improve
    targeting of high-value physicians and determine
    which marketing activities will have the greatest
    impact in the next few months. The data needs to
    include competitor market activity as well as
    information about the local health care systems.
    The results can be distributed to the sales force
    via a wide-area network that enables the
    representatives to review the recommendations
    from the perspective of the key attributes in the
    decision process. The ongoing, dynamic analysis
    of the data warehouse allows best practices from
    throughout the organization to be applied in
    specific sales situations.

13
  1. A credit card company can leverage its vast
    warehouse of customer transaction data to
    identify customers most likely to be interested
    in a new credit product. Using a small test
    mailing, the attributes of customers with an
    affinity for the product can be identified.
    Recent projects have indicated more than a
    20-fold decrease in costs for targeted mailing
    campaigns over conventional approaches.

14
  1. A diversified transportation company with a large
    direct sales force can apply data mining to
    identify the best prospects for its services.
    Using data mining to analyze its own customer
    experience, this company can build a unique
    segmentation identifying the attributes of
    high-value prospects. Applying this segmentation
    to a general business database such as those
    provided by Dun Bradstreet can yield a
    prioritized list of prospects by region.

15
  1. A large consumer package goods company can apply
    data mining to improve its sales process to
    retailers. Data from consumer panels, shipments,
    and competitor activity can be applied to
    understand the reasons for brand and store
    switching. Through this analysis, the
    manufacturer can select promotional strategies
    that best reach their target customer segments.

Each of these examples have a clear common
ground. They leverage the knowledge about
customers implicit in a data warehouse to reduce
costs and improve the value of customer
relationships. These organizations can now focus
their efforts on the most important (profitable)
customers and prospects, and design targeted
marketing strategies to best reach them.
16
OLAP
  • On-line analytical processing. Refers to
    array-oriented database applications that allow
    users to view, navigate through, manipulate, and
    analyze multidimensional databases.

17
http//www.filebuzz.com/software_screenshot/full/6
1412-RadarCube_OLAP_ASP_NET_Direct.jpg
18
http//farm3.static.flickr.com/2154/2497588470_07f
9d36ca6.jpg
19
OLAP
  • Until the mid-nineties, performing OLAP analysis
    was an extremely costly process mainly restricted
    to larger organizations (the major OLAP vendor
    are Hyperion, Cognos, Business Objects,
    MicroStrategy). This has changed as the major
    database vendor have started to incorporate OLAP
    modules within their database offering -
    Microsoft SQL Server 2000 with Analysis Services,
    Oracle with Express and Darwin, and IBM with DB2.

Cont...
http//www.dwreview.com/OLAP/Introduction_OLAP.htm
l
20
OLAP
  • OLAPs are designed to give an overview analysis
    of what happened. Hence the data storage (i.e.
    data modeling) has to be set up differently. The
    most common method is called the star design.
  • The central table in an OLAP start data model is
    called the fact table. The surrounding tables are
    called the dimensions. Using the above data
    model, it is possible to build reports that
    answer questions such as
  • The supervisor that gave the most discounts.
  • The quantity shipped on a particular date, month,
    year or quarter.
  • In which zip code did product A sell the most.
  • To obtain answers, such as the ones above, from a
    data model OLAP cubes are created (or
    multi-dimensional expressions).

21
OLAP Example
http//www.rittmanmead.com/2005/04/positioning-ora
clebi-discoverer-for-olap-2/
22
OLAP Example
http//www.rittmanmead.com/2005/04/positioning-ora
clebi-discoverer-for-olap-2/
23
OLAP Example
http//www.cimconcepts.com/svcs_rpt.shtml
24
Data Mining vs OLAP
  • Both data mining and OLAP are two of the common
    Business Intelligence (BI) technologies. Business
    intelligence refers to computer-based methods for
    identifying and extracting useful information
    from business data.
  • Data mining deals with extracting interesting
    patterns from large sets of data. It combines
    many methods from artificial intelligence,
    statistics and database management.
  • OLAP is a compilation of ways to query
    multi-dimensional databases.

Cont...
http//www.differencebetween.com/difference-betwee
n-data-mining-and-vs-olap/ixzz1JjXKPFqe
25
  • Data mining usually deals with following four
    tasks clustering, classification, regression,
    and association. Clustering is identifying
    similar groups from unstructured data.
    Classification is learning rules that can be
    applied to new data and will typically include
    following steps preprocessing of data, designing
    modeling, learning/feature selection and
    evaluation/validation. Regression is finding
    functions with minimal error to model data. And
    association is looking for relationships between
    variables. Data mining is usually used to answer
    questions like what are the main products that
    might help to obtain high profit next year in
    Wal-Mart.
  • Typically OLAP is used for marketing, budgeting,
    forecasting and similar applications. a matrix is
    used to display the output of an OLAP. The rows
    and columns are formed by the dimensions of the
    query. They often use methods of aggregation on
    multiple tables to obtain summaries. For example,
    it can be used to find out about the sales of
    this year in Wal-Mart compared to last year? What
    is the prediction on the sales in the next
    quarter? What can be said about the trend by
    looking at the percentage change?

Cont...
26
  • Although it is obvious that Data mining and OLAP
    are similar because they operate on data to gain
    intelligence, the main difference comes from how
    they operate on data. OLAP tools provides
    multidimensional data analysis and they provide
    summaries of the data but contrastingly, data
    mining focuses on ratios, patterns and influences
    in the set of data. That is an OLAP deal with
    aggregation, which boils down to the operation of
    data via addition but data mining corresponds
    to division. Other notable difference is that
    while data mining tools model data and return
    actionable rules, OLAP will conduct comparison
    and contrast techniques along business dimension
    in real time.

27
GIS
http//www.boluarastirma.gov.tr/index.php?sayfaic
erikid44main_menu37
28
GIS
  • A geographic information system (GIS) allows us
    to view, understand, question, interpret, and
    visualize data in many ways that reveal
    relationships, patterns, and trends in the form
    of maps, globes, reports, and charts.

http//gis.com/
29
What Can You Do with GIS?
  • 1. Map Where Things Are
  • Mapping where things are lets you find places
    that have the features you're looking for, and to
    see where to take action. Finding
    patternsLooking at the distribution of features
    on the map instead of just an individual feature,
    you can see patterns emerge.

Cont...
30
What Can You Do with GIS?
  • 2. Map Quantities
  • People map quantities, like where the most and
    least are, to find places that meet their
    criteria and take action, or to see the
    relationships between places. For example, a
    catalog company selling children's clothes would
    want to find ZIP Codes not only around their
    store, but those ZIP Codes with many young
    families with relatively high income. Or, public
    health officials might not only want to map
    physicians, but also map the numbers of
    physicians per 1,000 people in each census tract
    to see which areas are adequately served, and
    which are not.

Cont...
31
What Can You Do with GIS?
  • 3. Map Densities
  • While you can see concentrations by simply
    mapping the locations of features, in areas with
    many features it may be difficult to see which
    areas have a higher concentration than others. A
    density map lets you measure the number of
    features using a uniform areal unit, such as
    acres or square miles, so you can clearly see the
    distribution. Mapping density is especially
    useful when mapping areas, such as census tracts
    or counties, which vary greatly in size. On maps
    showing the number of people per census tract,
    the larger tracts might have more people than
    smaller ones. But some smaller tracts might have
    more people per square milea higher density.

Cont...
32
What Can You Do with GIS?
  • 4. Find What's Inside
  • Use GIS to monitor what's happening and to take
    specific action by mapping what's inside a
    specific area. For example, a district attorney
    would monitor drug-related arrests to find out if
    an arrest is within 1,000 feet of a school--if
    so, stiffer penalties apply.

Cont...
33
What Can You Do with GIS?
  • 5. Find What's Nearby (Map Change)
  • Map the change in an area to anticipate future
    conditions, decide on a course of action, or to
    evaluate the results of an action or policy.
  • By mapping where and how things move over a
    period of time, you can gain insight into how
    they behave. For example, a meteorologist might
    study the paths of hurricanes to predict where
    and when they might occur in the future.
  • Map change to anticipate future needs. For
    example, a police chief might study how crime
    patterns change from month to month to help
    decide where officers should be assigned.
  • Map conditions before and after an action or
    event to see the impact. A retail analyst might
    map the change in store sales before and after a
    regional ad campaign to see where the ads were
    most effective.

Cont...
34
GIS example
http//demo.dtsagile.com/wildfire/
35
GIS example
http//www.esri.com/industries.html
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