Content enabling business processes

1
Content enabling business processes applications
2
Content is everywhere!Documents, transactions,
Images, Voice, Video, IM, Email
3
The Requirements ExplosionCritical Business
Drivers

• Legal discovery
• Regulatory compliance
• B2B, B2C, e-businesses
• KM workers operate across all datasets
• Content generated by all enterprise applications
• Paper electronic content integration
• Access from more devices
• Context is KING it also respects no boundaries

4
Oracles Content Management StrategyA natural
progression NOT a revolution

• Integrated Enterprise Content Management
• Web content management
• Office Suites
• Paper (Imaging)
• Transactional (eForms, invoicing, contracts etc)
• Retention disposal for all media
• Leverage and Enable
• The Database
• File stores
• The Web
• SOA enabled Middleware
• LOB Applications

5
Enterprise Content ManagementIts about enabling
practical business solutions
Enterprise Content Management Solutions Enterprise Content Management Solutions
Multi-national Web Presence E-Discovery
Marketing Asset and Brand Mgmt High Volume Archiving
Call Center and Self-Service Claim and Application Processing
Material Safety Data Sheet Mgmt File Server Consolidation
E-Government Procure-to-Pay
Partner Dealer Extranets Secure Board and MA Communications
Customer Support Extranets Intellectual Property Protection
Policies and Procedures Medical Image Processing
Contract and Case Management Call Center Training Documentation
Intranet Consolidation Invoice Check Processing
Records Management
6
Its a Key piece is of Oracle Middleware!
Content Management
Web Content, Digital Assets, Documents, Records,
Images
7
Why Oracle Selected Stellent

• Modern Enterprise Content Management Product
• Unified Enterprise Content Management platform
• Distributed Records Management solution
• Imaging and Process Management supporting all
  major ERP Applications
• Establishes Oracle as an ECM Leader
• Core competency and leadership in Information
  Management
• Rapidly extends Content Management solution set
• Leverages and extends the Fusion Middleware stack

8
Oracle-Stellent changes the ECM field
Forresters 2005 ECM Suites Wave
Stellent
Stellent
Oracle
Oracle
Gartner 2006ECM Magic Quadrant
9
Enterprise Content Management ProductsSummary

• Content Database Suite
• Oracle Database centric
• Employs Content DB and Stellent CS Server either
  or options
• Upgrade to UCM
• Universal Content Management
• Heterogeneous data storage model
• Modular solution for broad range of ECM
  requirements
• Powerful scalable and extensible for LOB
  applications
• Universal Records Management
• Federated Enterprise records and retention
  management
• Information Rights Management
• Secures and controls content outside of the
  repository or enterprise
• Imaging and Business Process Management
• Automation of process-oriented imaging
  applications

10
Oracle Content Management Product Line
Introduction
11
Content Management ProductsTODAY
Core Document Management
ERP Imaging and Process Automation
Enterprise Content Management
Content DB Suite
UCM
I/PM
Content Server
Imaging Server

• Core document management services on Oracle
  Database
• Infrastructure for building document management
  applications
• Upgrade to UCM

• Process-oriented imaging applications
• ERP integrations with JD Edwards, PeopleSoft, EBS
• Output management and archiving

• Enterprise Content Management Suite
• Supports Web Content Mgmt., Document Mgmt.,
  Digital Asset Mgmt, Records Mgmt.
• User-oriented content

12
Content Management Products Example Solutions
Core Document Management
ERP Imaging and Process Automation
Enterprise Content Management
Content DB Suite
UCM
I/PM
Content Server
Imaging Server

• File server consolidation
• Policies and procedures
• Document sharing and collaboration
• Consolidated content repository for enterprise
  applications

• Accounts payable receivable automation
• Travel and expense automation
• HR and application processing

• Multilingual web sites
• Partner extranets
• Intranet consolidation
• Customer support
• Policies and procedures
• Brand management
• Sales portals
• E-government

13
Unified Records and Retention ManagementUniversal
Records Management (URM) Today
Universal Records Management
Content DB Suite
UCM
I/PM
A
A
A
Content Server
Imaging Server

• URM application provides consistent records and
  retention across multiple systems with central
  policies
• Adapters available for ECM solutions and other
  repositories
• Strategic Records Management platform for Oracle
  solutions
• URM and CDB adapter replaces Records DB effective
  April 15

URM Adapter
A
14
Unified Content Security Control Information
Rights Management (IRM) NEW
Information Rights Management
Universal Records Management
Content DB Suite
UCM
I/PM
A
A
A
Content Server
Imaging Server

• Control and secure content outside the repository
  
• Set policies on who can access documents and when
• Provide audit and revocation of access rights

15
Product Details
16
Content Database SuiteOverview

• Core Document Management Services
• On Oracle Database
• Infrastructure for building document management
  or image management applications
• Includes workflow and subscriptions
• Includes HTML document conversion
• Upgradeable to UCM
• Two Deployment Options
• Content DB for repository consolidation
• Content Server for document management
• Example Solutions
• Consolidating multiple file servers or
  repositories
• Large scanned image or computer output archive
• Document sharing and distribution applications
  like contract management, policies and procedures

17
Content Database SuiteArchitecture
Content DB or Content Server
Desktop Integrations, Web UI, API
Content Services Document and Imaging Management,
Security, Workflow, Search, Metadata
Repository Services on Oracle Database Content,
File, and Data Management
18
Content Database Suite Solution(s)

• Industry Terms
• Document or content management
• Archiving
• Output management
• Server consolidation
• Example Solutions
• Consolidating multiple file servers or
  repositories
• Large scanned image or computer output archive
• Document sharing and distribution applications
  like contract management, policies and procedures

• Competitors
• EMC/Documentum
• IBM
• Opentext
• Installed Oracle Products
• Oracle Database

19
Universal Content Management Overview

• Enterprise Content Management
• Industrys only unified ECM platform
• Automated content transformation
• Emphasis on consumption and content re-use
• Example Solutions
• Multilingual public web sites and microsites
• Partner, customer, dealer extranets
• Customer support sites, call centers
• Policies and procedures, contracts, ISO
• Marketing brand management
• Managed wikis and blogs
• Sales portals

20
Universal Content ManagementArchitecture
Content-centric Applications Web Sites
Universal Content Management
Desktop Integrations, Web UI, API
Content Services Document and Imaging Management,
Security, Workflow, Search, Metadata
Repository Services Content, File, and Data
Management
21
Universal Content Management Solution(s)

• Industry Terms
• Enterprise Content Management
• Web Content Management
• Digital Asset Management
• Document Management
• Records Management
• Portal
• Example Solutions
• Multilingual public web sites
• Partner, customer, dealer extranets
• Customer support sites, call centers
• Policies and procedures, contracts, ISO
• Marketing brand management
• Managed wikis and blogs
• Sales portals

• Competitors
• EMC/Documentum
• IBM
• Opentext
• Interwoven
• Vignette
• Installed Oracle Products
• Oracle Database
• Oracle Application Server
• Oracle Portal
• Oracle WebCenter

22
Universal Records ManagementOverview

• Enterprise Records Retention Mgmt.
• Electronic and physical records
• Distributed architecture enables in-place mgmt.
• Central server
• Catalogs all content and monitors activities
• Applies policies file plans
• Manages federated queries legal holds
• Discovery services
• Adapters for multiple downstream repositories
• Example Solutions
• DOD 5015 records management
• Discovery preparedness and legal holds
• Warehouse library services barcoding

23
Universal Records ManagementArchitecture
Universal Records Management
Records Manager
Physical Manager
Notification Manager
Central Policy EngineRetention Policies, Legal
Holds, Business Processes, Discovery Searches,
Content Catalog
Agent Services / API Maintain Catalog, Perform
DispositionsApply Legal Holds, Expose Search
Agent
Agent
Agent
Agent
Agent
StellentUCM
FileServers
MicrosoftSharePoint
Content DB Oracle Portal
SymantecArchive
24
Universal Records Management Solution(s)

• Industry Terms
• Records Management
• Retention Management
• Legal discovery or e-discovery
• Legal holds
• Legal preparedness
• DOD 5015
• Example Solutions
• DOD 5015 records management
• Discovery preparedness and legal holds
• Warehouse library services barcoding

• Competitors
• EMC/Documentum
• IBM/Filenet
• Opentext
• Meridio
• CA
• Installed Oracle Products
• Oracle Database
• Oracle Content DB
• Oracle Portal
• Custom apps built on Oracle

25
Information Rights ManagementOverview

• Content Security and Control
• Control and secure content so that only
  authorized users can access or modify it
• Centralized policies, auditing, monitoring,
  encryption rights revocation
• Patented offline model for disconnected users
• Supports broad variety of content types and email
  clients
• Real-world, large-scale deployments
• Example Solutions
• Board and executive communications
• Mergers and Acquisitions
• Financial plans
• Secure IP for outsourcing
• Enforced version management for distributed
  policies and documents

26
Information Rights ManagementArchitecture
Collaboration Environment
Storage Area Network

• IRM Server
• Issues Secure Keys
• Electronically Seals Document
• Authorized Users require Keys
• Monitor Audit Usage

Mobile Workers
Document Management
Web Content Management
27
Information Rights Management Solution(s)

• Industry Terms
• Digital Rights Management
• Document encryption
• Information Rights Management
• Enterprise Rights Management
• Document security
• Example Solutions
• Board and executive communications
• Mergers and Acquisitions
• Financial plans
• Secure IP for outsourcing
• Enforced version management for distributed
  policies and documents

• Competitors
• EMC/Documentum
• Liquid Machines
• Microsoft Rights Management
• Adobe
• Installed Oracle Products
• Anything containing documents or web content

28
Imaging and Process ManagementOverview

• Document Imaging and Automation
• Automates image-based processes from capture to
  approvals and retention
• Powerful Business Process Management engine
• Integrates with applications for electronic
  report output management
• Integrates with ERP systems including JD Edwards,
  PeopleSoft, EBS
• Example Solutions
• Accounts payable receivable automation
• Travel and expense automation
• HR and application processing

29
Imaging and Process ManagementArchitecture
PeopleSoft
J.D. Edwards
Other
OracleFinancials
WindowsClient
Web Client
Web Express
EnterpriseApplication
Information Life Cycle Management
Database
Disk SAN / NAS
Magnetic WORM
Optical
30
Imaging and Process Management Solution(s)

• Industry Terms
• Imaging
• Business Process Management
• Document Management
• Output Management
• Archiving
• Records Management
• Example Solutions
• Accounts payable receivable automation
• Travel and expense automation
• HR and application processing

• Competitors
• EMC/Documentum
• IBM/Filenet
• 170 Systems
• Hyland Systems
• Opentext
• Installed Oracle Products
• JD Edwards
• PeopleSoft
• Oracle EBS
• Siebel

31
Product Roadmap
32
RoadmapLeveraging Middleware
Fusion Middleware
Information Rights Management
Universal Records Management
Content DB Suite
UCM
I/PM
A
A
A
Content Server
Imaging Server

• BPEL Process Manager for workflow and Web
  services orchestration
• WebCenter for composite applications and Web 2.0
  environment
• Identity Management for provisioning
• Secure Enterprise Search for search across ECM
  and other repositories

33
RoadmapNEW Oracle unified
Content Services
Fusion Middleware
Information Rights Management
Universal Records Management
Content DB Suite
UCM
I/PM
A
A
A
Fusion Content Server

• Fusion Middleware 11G provides common content
  infrastructure
• Migration path from CDB, UCM, and I/PM
  repositories
• Leverage advanced capabilities in the Oracle
  stack
• Maintain heterogeneous database support
• Configure to support needs of the applications

34
Extensive Support for Oracle Non Oracle systems

• ORACLE BD MIDDLEWARE
• Oracle 10g
• WebCenter
• Secure Enterprise Search
• Identity Management
• BPEL Process Manager
• Business Intelligence
• Heterogeneous systems
• Microsoft SQL Exchange File stores
• IBM Notes
• Novell (Netware Groupwise)
• UNIX Linux File Store

• ERP APPLICATIONS
• JD Edwards
• PeopleSoft
• Siebel
• Oracle e-business suite
• Retek
• i-flex
• Portal SoftwareSAP
• Baan
• Microsoft
• API set for others

35
Summary

• Stellent extends Fusion Middleware to embrace
  unstructured Content
• Oracle ECM bridges the divide between structured
  and unstructured data
• Content DB remains strong contender for Oracle DB
  clients
• Stellent UCM extends Oracle ECM support for
  heterogeneous data stores (MS, SAP, IBM etc)