Interviewing

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Interviewing

• Dr. Tyra C. Phipps
• Frostburg State University
• Footnote Stewart Cash, Interviewing
  Principles and Practices, 10th Ed., 2003.

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Abbreviations

• R
• Interviewer
• E
• Interviewee

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Interchange of Behavior

• Behavior constantly interchanged
• Exchange roles of R and E
• Both R E speak and listen
• Behaviors affected by directive or nondirective
  approaches

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Directive Approach

• Saves Time
• Quantifiable Data
• Easily Replicated
• Easy to Learn

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Directive Exchange

• R What is your name?
• R How old are you?
• R What is your major?
• R When will you graduate?

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Nondirective Approach

• Time Consuming
• Generates more Info
• R Probe Deeply into subject matter
• E Greater Freedom

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Nondirective Exchange

• R Tell me about yourself.
• R Tell me about your present position.
• R What are your future goals?

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Remember

• Nondirective Approach
• Takes more time
• Gets more information
• REQUIRES MORE EDITING

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Nondirective and Directive

• Help to relax E
• Build trust
• Adapt to the E
• Greater R control
• Use for more challenging questions

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Summary of Directive vs. Nondirective Approaches

• Begin with nondirective questions
• Directive questions to get at real issues
• Nondirective in closing to maintain good
  relationship

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Behaviors(For our next class)

• INCLUSION
• AFFECTION
• CONTROL

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Inclusion

• Sense of Belongingness
• Willingness to Participate

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Affection

• Degree of Warmth
• Degree of Cooperation

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Control

• Degree of Influence
• Influenced by Status
• Ability to Control outcome