Listening Skills In Order To Improve Communications for non-English (Spanish) fluent

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Webinar on Listening Skills In Order To Improve
Communications for non-English (Spanish) fluent

• Speaker Profile

Isaac Botbol is the CEO and founder of Training
for Hispanics in the Workplace. He is a bilingual
trainer with 20 years of experience developing
and delivering leadership skills workshops and
webinars to food processing, manufacturing,
medical and hospitality industries. He has also
worked in Mexico, Central and Latin America.
Tuesday, 16 April 2013 1000 AM PST 0100 PM
EST
Registration Link
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Have A Glance At Webinar

• Listening is one of the most often used
  activities yet it is one of the least understood.
  Many people confuse listening with hearing.
  Hearing is a passive process. We hear whether we
  want to or not. Listening, on the other hand, is
  an active process.
• Listening also requires that we react to the
  speaker.
• Becoming a good listener is a learned behavior
•  We listen the way we do because of years of
  practice.
• For example, can turn our listening on or off
  very easily by not focusing our attention on the
  speaker's message or surrounding noise.

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Areas Covered in the Session

• Assessing our own Listening Abilities
• How we Listen
• Taking Responsibility for Listening Well
• Tips to Becoming a Better Listener
• How to check for understanding as well as learn
  to implement good listening practices for better
  performance in the workplace
• Listening Skills Exercises

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Who Will Benefit

• Spanish speaking Team Leaders
• Supervisors
• Front Line Employees

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• Registration Link