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Title: globalization Cross cultural Diversity Net working


1
?????????
?????????
globalization
Cross cultural
Diversity
Net working
Interdependence
1
2
?????????
?????????
?????????????????????????? ?????????????-Transf
ormer ????????? ??? ?? ????????????-???????
? ??????????????????????
???????
2
3
?????????
?????????
?????????????????????????????????????
21 ??????????? self-awareness ????????????????
?????? embracing change ???????????? student
focus ??????????????????? stands to take in the
future ?????????????????????? collaborative
spirit ???????????????????????????? bias for
courageous action
3
4
?????????
?????????
??????????????????????????
1. ??????????????? ?????????? ??????????????? 2.
?????????????? ??????? ?????? ?????????? 3.
????????????????????????????? ???????????
?????????????? 4. ??????????? ????????????? ?
????????? ??????? 5. ????????????????????????? ?
?????????????????????????? 6. ???????????????????
???????????????? ???????????????? 7. ?????????
??????? ????????????????? 8. ??????????????
???????????????? ??????? 9. ???????? ?????????
??????????????????? 10. ??????
?????????????????????????????????? ?
4
5
?????????
?????????
8 ????????????????????????????????
1.?????????????????????????????????????????????
??????-????? 2.??????????? ?????????????????
???????????????????? 3.???????????????
??????????????????????????????? 4.???????
??????????????? ?????????????????????????????????
??? 5.?????????????????????????????????
?????????????????????????? 6.???????????????????
????????????????????????????????????????? 7.????
???????????????????????? ?????????????????????????
?????? 8.????????????????????????????????????????
????????????????????
5
6
?????????
?????????
??????? 5 ?????? ????????????????????????????????
????
1. ????????????????????????
??????????????????? 2. ?????????
???????????????????????? ????????????????????
?????? 3. ???????? ???? ????????????????
????????????? ?????????????? 4. ??????????
???????????????????????????
??????????????????? 5. ??????????????????????
???????????????? ?????? ?????????????? ?
6
7
?????????
?????????
????????????????? 9-Leader
1. Educational Innovator
2. Internet/ICT
3. Action Research Based
4. Emotional Quotient
5. Evaluator
6. Easy life
7. Ecology
8. Edification
9. Exporter
7
8
?????????
?????????
Leadership Nature ??????????? P-O-L-C ???
Vision ????????????? P-O-L-C ??????????
?????? ????
8
9
?????????
?????????
Planning to set the direction Organizing to
create structure Leading to inspire
effort Controlling to ensure results
9
10
?????????
?????????
Challenge the process ??????????
(??????????????) Be Enthusiastic
????????????????????????? Help Other to Act
???????????????????????????? ???????????????????
???? Set the Example ?????????????????????
???????????????????????????? Celebrate
Achievements ???????? ??????? ???????????
???????? ???????
Visionary Leader ?????????? ??????????
10
11
?????????
?????????
VISION 1. ????????????????????
?? ??????????????????? ??????????????????????
????????????? 2. ????????? ????????? ???????
??????????????????? 3. ??????????????????????????
?????????????? ???????????????????????????
????? Dream Decision Value
?????????? 2000 3 C Change Competition
Customer
???? ??? ????? ??? ??????
11
12
?????????
?????????
??????? - Mission
???????????????????????????????????????????????? ?
???????????????????????????????????????????
???????????????
??????????????/?????? ????????????????
????????????????
???????????? ?????????
?????????????? ?????????????
???????????? ??????
??????????????
12
13
?????????
?????????
??????????????
??????????
??????
??????????
?????????
???????
??????????
13
14
?????????
?????????
Leadership Conceptual Model
Leader Traits and Skills
Leader Behavior
Intervening Variables
End-Result Variables
Exogenous Situational Variables
Leader Power
(Yukls Overarching Model)
14
15
?????????
?????????
Leader Traits and Skills ??????????????????
???? ?????????????????????? ?????????????? ????
??????????????? ??????????????????????? ????????
????????????????????? ??????????????? ??????????
??????
15
16
?????????
?????????
Leader Power Expert power Referent
power Legitimate power Reward power Upward
power Lateral power
16
17
?????????
?????????
Leader Behavior ??????? ???????????????????
??????????????????? ??????? ?????
?????????????????? ???????????????????????
17
18
?????????
?????????
Intervening Variables End-Result
?? ??????????????????????? ????
???????????????? ??????????????????? ???????????
???????????????????? ??????????????????
????????? ??????? ??????????????? ??????????????
???????????? ????????? ?????????????????
???????? ???????????
18
19
?????????
?????????
Exogenous Situational Variables ?????????
??????????????? ????????????????????????????????
????????????????? ??????????? ??????????????????
? ????????????????????? ????????????????
????????????
19
20
?????????
?????????
End-Result Variables ????????????????????
Group Performance ?????????? ???????????????????
?? ??????????????????????? ?????????????????????
???????
20
21
?????????
?????????
??????????????????????????????????
?????????????????? ??????????????????????? ?????
????????????? ???????????????????????
????????????????????????? ?????????????????? ???
??????????????? ???????????????
???????????? ???????? ??????????????? ?????????
??????????? ????????????????????????????????????
?????????????????????????????????????????? ???????
????? ???????????????????????????? ???????????????
????? ????????????????????
21
22
?????????
?????????
Approaches of Leadership Study
Trait Approaches Drive
????????????????????????? Desire to Lead
?????????????????? Motivation ?????????
?????????? Honesty Integrity ?????????????????
?? ?????? Self Confidence ?????????????????????
?? Intelligence, Knowledge ?????????????
???????? Flexibility ??????????????????
22
23
?????????
?????????
Behavioral Approaches ????????????????????????
?????? Leadership Style ???????????
?????????????????
Job-Centered vs
Employee-Centered Leadership
23
24
?????????
?????????
Job-Centered ???????????????????????? ????
????????????? ??????????????????? ??????????????
????????????? ??????????????
?????????????????? ?????? ????????????????????
???
24
25
?????????
?????????
Initiating Structure Factors ????????????????????
????????????????? ???????????????????????????????
?????????? ?????????? ???????????????? ?????
??????? ???????????
25
26
?????????
?????????
Consideration Factors ???????????????????????????
??????????? ???????????? ?????????????
?????????? ??????? ??????? ???????? ????????????
? ?????? ???????????????????
26
27
?????????
?????????
Employee-Centered ?????????????????????????
???????????? ???????????????????
??????????????????????
27
28
?????????
?????????
General Trends of Management Conditions in 21C
????????????????????????????????????
Global
Direct
Ethic
Customer
Network
????????????????????????? 21C
28
29
?????????
?????????
29
30
?????????
?????????
21st Century Leader Control 4
Taking Effective Action
21C Leader
Inspiring Everyone in Organization to Believe
Their Dream
Most Valuable As set
Communication
Dream Searching
30
31
?????????
?????????
Dream Searching ??????? ??????? ?????????
???????????????????????? ????????????????
???????????? ?????????????????? Communication
????????????????????? Dream (???????????????)
?????????????????????????? ??????????????? Logic
?????????? ????????????????????????????????? ????
???????????? Taking Effective Action
???????????????????????????????????????? Most
Valuable Asset ??????????????????????????, ??????
31
32
?????????
?????????
21C LEADER Characteristic
1st Peopleistic Communication
2nd Emotion BeliefInspirable Twins
3rd Multi-Skilled Leader
4th Next Mentality Breed
32
33
?????????
?????????
1st Peopleistic Communication
???????-??????????????????? ?????????????????????
?, ???????, ??????, ??????????? ??????????
Individualistic Communication
Individualistic Communication
Peopleistic Communication
20C 21C
33
34
?????????
?????????
2nd Emotion BeliefInspirable Twins
_at_Touch the Jobs Touch the Heart Works
and Acceptional Mind and Emotional Band by
them Band with them _at_Commitment Trust
?????????????, ?????? ????????????
????????? Committed
_at_Behavior Cultural Atmosphere
????????????????????? ??????????????????
??????????? ???????? ??????????????????????
?????????????????????????
_at_Acception in Believes in Management
Management Strategies Decision Their
Works Comply with Believes
34
35
?????????
?????????
3rd Multi-Skilled Leader
Preferred Incept with Needs Sacral Fields
Single Field of Specialization of
Specialization ????????????????????????? Multi
languages Multi knowledge
Multi-skills
Able to encourage Unity Able to encourage
Diversity ?????????????????????????? ???
??????? Valuing Diversity
?????????????? Creating Diversity
35
36
?????????
?????????
4th Next Mentality Breed
???????????,?????????????????????????????????
Achieved then Rests wits Laurels
Achieved, then what is next? They will
be Hard working Never Satisfied
Success Idea-Centric ?????????? Curious
???????????? Persistent ????????
36
37
?????????
?????????
21st Management Process
Characteristic 1 1. Focus on, -Reality gt Magic
Theory, Formula -Practice gt Magic
Principle (???????????) (???????) 2.???????
???????????? Guideline ???????????????????
???????????????????, ?????????????
??????????????????
37
38
?????????
?????????
Characteristic 2 4 Trends of Management
Process 1. Grass-Root Education
?????????????????????? ??????????????????,
??????????????????????????
?????????????????????????????????????????????????
????????????????????????????? ?????? 2.
Fire-Prevention, Not Fire Fighting Concepts
????????????????????????????????(????????????????)
????????????? ???????????????
?????????????? ??????????????, ???????,
?????? (?????? ???????? - ??????????? -
?????????) ???????, ???, ?????????? 3.
Direct Interaction with your Customer
????????????????????? ????????? ?
????????????????? ?????????????
?????????????????????????????, ????????????
???????????????????????? 4. Effective
Globalization, Expanding Internationally ???
Globalization ???????????????, ???????????????????
????????????????????????, ??????????????
38
39
?????????
?????????
ROT Knowledge Generated Investment in
Talents
Knowledge Generated Creative Innovation
Smooth Process Continues Improvements and
proper communications
Investment in Talent Investment in Proper
Technology and people
39
40
?????????
?????????
TMS is an effective tool in an
organization 1.Attracting Talents
????????????????????????,
??????????????????????????? 2.Keeping Talents
??????????????????? 3.Managing Talent
??????????????????????????????
Relentless Search for Innovation -Reinvent its
Product Daily -Creative Process is always
Happen -Org. must be support and Encourage
People to believe in their Dream
40
41
?????????
?????????
S Shoulders Own Responsibilities U Understand
His Man P Progresses E Enforce All
Regulations R Respects His Man V Visualizes
Problems I Inspires Confident S Sells Ideas I
Instructs Clearly O Originates N Notice
Performance
Success fullness Leader
41
42
?????????
?????????
?????????????? ??????? ?????????????? ???????? ?
?????????? ????? ?????????? ???? ???????????
?????? ???????????? ???
????????? ?????????? ??????????
??????????????
42
43
?????????
?????????
?????????????? ????????????????????? ?????????????
?????? ??????????????? ????????????????
43
44
?????????
?????????
????????? 4 ???????? ???????????? ?????????????
??? ???????????
????????? 4 ????? ????? ?????? ???????
????????? ?????????? ????????????? ????????????
?????????????
44
45
?????????
?????????
????????????????????? ?????????????
???????????????????????? ?????????????????????
???
(??????)
45
46
?????????
?????????
????????????
?????????????
????????????
?????????????
??????????????
????????????????? ??????????? ????????????????? ??
?????????? ?????????????? ??????????? ???????????
?????? ??????????
46
47
?????????
?????????
?????????6 ??????????????????????
???????????????????????????
??????????????????? ?????????? ????????? ???
??????? ??????????????????????
???????????? ????????????????????? ????
??????????????????????????????????????????????????
???????????
47
48
?????????
?????????
?????????? ????????? ??????? ?????????
2494
48
49
?????????
?????????
...????????????????? ????????????????????...
?????? ????????? ?????????? ???????
?????????? ?????????? ????????? ?????????
49
50
?????????
?????????
?????????????????????? ???????????????????????
?? ?????????????????????????????? ????????????????
???????????? ????????????????????
50
51
?????????
?????????
???????????????????????????????? ?????????????????
?????????????? ???????????????????????????????????
? ?????????????????????????????? ?????????????????
?????????????????????????????????
???????????????????????????????????? ????????????
?? ???????????????????????????????? ?????????
??????????????????????????????? ??????????????????
??
51
52
?????????
?????????
????????????????????
????????? ???????????
?? ?????????? ???????
??????? ?????
???????
??????
??? ?????? ?
????????
52
53
?????????
?????????
?????? ??.??????????? ?????????????
?????????????????
??????
????????????????
??????????
C A P / K A P
????
??
?????
??????????
???????? ????????????? ??? ??????????
53
54
?????????
?????????
?????????????????? ??????????????
?????????????? ????????
??????? ?????????
???????
????????
? ?? ? ?
??????
54
55
?????????
?????????
???????? ????? ???????????????????????
?????? ???????? Fact ????????????
??????? ??????????? Real Truth ???????
55
56
?????????
?????????
?????????????? ???? 3 ????? ?????? ???????
/ ??????? / ???????? ??????? ?????? / ?????? /
???? ?????? ????????? / ????? / ????
??????????????
56
57
?????????
?????????
?????? ???? Goal ??????? ????
?????? Purpose ??????? ??????????????????? Aim
??????? ???????? Objective ?????????
??????? ????????????? ????? ?????? ????????
????? ?????????? ????????? ?????? ????????????
?????? ?? ??? ?????
57
58
?????????
?????????
???
???????????????? ??? ???????????????
-????????? -???????????? -?????????? -???????? -??
??????????
58
59
?????????
?????????
??????????? Awareness
?????????? Respect
???????????????Truthfulness
???? ?????
????????????? Contentment
???????????????? Happiness
????????????-Help
??????????-Confidence
??????????? Control
????????????? Responsibility
59
60
?????????
?????????
??????? ?????? ?????? ???????? ???????
????? ?? ??????
??????? ?????????? ????????? ???????? ??????????
60
61
?????????
?????????
??????????????????????????????????? ????????
??????????????????????????? ?????????????????????
??????????????????????????????????????????????????
???????????????????????????????????? ???????
??? ???????? ???????? ???
???????????????????? ????? ?????? ???????????????
?? ???????? ?????????????? ????? ???????????????
?? ???????? ????????
???????????? ?.5
61
62
?????????
?????????
???
?????????
?????
?????????
??????
?????????????
???????
????????????
???????????
???????
???????????
???????????
?????????
????????????
?????????
??????
????????
?????????????
???????????????????
???????????????????????????
????????????????????
???????????????????????????
?????????????????????????????
???????????????????????
???????????????????????
- ??????
??????????????????????
- ???????????????
??????????????
- ?????????????????
???????????
????????????????
62
63
?????????
?????????
????????????????? ??????????????
???????????????????????
????????????????? ??????????????????
??????????????????? ???? ?????? ??
63
64
?????????
?????????
????????????????????? ??? ???????????????
??????????? ???????????????? ????????????
?????? ???? ????? ?? ???????????????????????????
?????? ??? ???? ?????????????????
64
65
?????????
?????????
?????? executive
???????
??????????? manager
??????
??????????? supervisor
???????
65
66
?????????
?????????
???? 1. ??????? 2.
?????????? 3. ??????? 4. ???????? 5. ??????????
6. ?????????? 7. ??????? 8. ????????????
9. ???????? 10. ??????????????
?????? 1. ?????? 2. ??????? 3. ??????? 4.
???????????? 5. ???????????? 6. ?????????????
66
67
?????????
?????????
?? ???? ??? ??? ??
?????????????????????????????? ??????????????????
?????????????? ???? ???? ??????
??????????????????????????
67
68
?????????
?????????
?????????????????????????????????????????????????
????????????????????????????????
??????????????????????????? ?????????????????????
????????????????????????????????????????????????
???????????????????????????
???????? "?????????????????
68
69
?????????
?????????
????? / ?????????????????
1. ????????????? Legitimate Power 2. ????????
Budget 3. ?????????????????????? 4.
?????????????????????????
?????????? / ??????????????????
-??????????????????????????????????
???????????????????????????????????? -????????????
????????????????????????? ??????????????
???????????????????????????
69
70
?????????
?????????
?????????? / ?????????????????? 2 1. ?????
- ????????????? - ?????????? -
??????????????????????? - ???????????? 2.
??????? - ???????????????? -
???????????????????? - ?????????????????
70
71
?????????
?????????
??????? - ?????????????? ?????????????
????????????? - ???????????????????????
???????????????????? ??????? - ??????? ?????
???????? --gt right actions - ????????? --gt
right time - the right man for the right job
at the right time and right
action ??????? - ?????????????????
????????????? ??????? ?????? -
??????????????????? ????????
??????????????
right place
??????????????????????? ??????????????????????
71
72
?????????
?????????
?????????? 5
1. Self awareness ??????????????? 2. Managing
emotion ?????????????????? 3. Self motivation
???????? ????????????? 4. Empathy
???????????????? 5. Social skills ?????????????
??? - ??????????? ?????????? ??????????????????
????????? - ??????????? ??????????????
????????? ?????????????? ??????????
????????????????? ????????? ?????????????????
??????????? ????????????????
72
73
?????????
?????????
????????????????? 8 ??????
1. ??????????????????? (Be a booster) 2.
?????????????? (Let them explore) 3.
????????????????? (Focus on success) 4.
????????????? (Listen to their dreams) 5. ??????
????????????????? (Ask, what if ?) 6.
???????? (Give them a chance) 7.
??????????????????? (Be a campaign manager) 8.
??????????????????????? 3 ?????? (Teach the
basic three)
73
74
?????????
?????????
Teach the basic three
???????? Education
3
1
????????????????? ?????????????????? Mentoring
?????????? Experience
2
74
75
?????????
?????????
????????????????? Developing Leadership
3
2
????????????????? ?????????????????? Mentoring
???????? Education
?????????? Experience
1
?????????????????????????????? 3 ??????
75
76
?????????
?????????
????? LEADER
?????????????????? ??????????????
4.?????????????? ????????????
3.??????????? ????????????
2.?????????????? ????????????
1.?????????????? ???????????????
??????????? Non-Leader
76
77
?????????
?????????
????????
???????
??????????? ????????????? ???????? ???????????????
????????????? ??????????? ??????????????????? ????
??????????????????????????????????? ??????????????
????????? ??????????? ?????????
77
78
?????????
?????????
????????
???????????? ?????????????? ?????????????? ???????
??????????????? ????????????????? ???????????????
?????? ??????????????? ?????????????????????
78
79
?????????
?????????
???????? ??????????????????????? ???????
???????????????????????? ??????
??????????????? ???? ??? ???
?????????????????????? ???????
???????? ?????????????????
??????? ???????????????????????????????????
???????????????????????????????????? ????
??????????????????????? ???????????
???????????????????????????
79
80
?????????
?????????
???????? ??????????????? (basic development)
???????????????? (applied development)
????? ?????? ??????? ????????? ???
???????????????????????????  ???
????????????????????????????? ??? ?????????
????????????
80
81
?????????
?????????
????????????????????
The World of Difference Change
to
The World of Flexibility
??????? ??????? ??????? ???????????????????
???????? ??????? ????????
??????????????????
81
82
?????????
?????????
???????????????????????????
?????????????? (Meritocrat)
?????????????????? (Technocrat)
?????????????? (Democrat)
???????????????? (Autocrat)
?????????? (Aristocrat)
????
????????
?????
82
83
?????????
?????????
??? IQ - Intelligence Quotient ????? EQ -
Emotional Quotient ??????? AQ - Adversity
Quotient ????? VQ - Void Quotient
Leadership
??????? ???????-?????? ?????????? ?????????
83
84
?????????
?????????
IQ EQ MQ PQ AQ SQ
Intelligence Quotient ???????? ???
???????? Emotional Quotient (emotional
intelligence) Moral Quotient
IQ
EQ
PQ
Physical Quotient
AQ Adversity Quotient
MQ
SQ Social Quotient
Happiness , first of all , lies in health.
84
85
?????????
?????????
Sharpen the saw
Goal in mind ?????
Proactive ???????????? One by
one ??????????? Win win concept ?????????????
Understand others ???????????????
Synergy ??????????
85
86
?????????
?????????
?????????????????????????????? What Leader
Involves
1
2
??????? Influence
?????????? Intention
6
????????????? ?????????? Followers
????? Leader
3
????????????? ????????? Personal responsibility
5
4
????????????? Shared purpose

?????????????? Change
86
87
?????????
?????????
????????????????
Fact
Faith
Fund
Friend
Fighting Mind
Foot Work
Farmer
Fate
87
88
?????????
?????????
W- WELLINGNESS
T- TRUST
O- OPPORTUNITY
E- EMPATHY
A- AGREEMENT
R- REGCONITION
K- KINDNESS
M- MANAGEMENT
88
89
?????????
?????????
Education
Equilibrium
Exercise
Eating
7 - E
Excretion
Emotion
Environment
89
90
?????????
?????????
McKinseyS 7-S
7-M
Man
Strategy
Money
Structure
Material
System
Mechanic
Style
Management
Staff
Mia
Skill
Mea mia
Share
90
91
?????????
?????????
Four Primary Process in Managing ?????????????????
????????????????
1
Decision making
2
4
Influencing
Exchanging information
Building relationship
3
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92
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?????????
????????
??????
????????? ????????? ??????
????????
??????????
?????????
???????
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93
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?????????
???????????????? - Objective ?????????????????????
????? - Specialization ???????????????? -
Coordination ?????????????????? -
Authority ????????????????? - Responsibility ?????
???????? - Balance ????????????????? -
Continuity ????????????????????????? -
Correspondence ?????????????????????? - Control
Span ?????????????????????????? - Command
Unity ???????????????? - Ordering ????????????????
?/??????? - Promotion
???? ??? ??? ???? ??? ??? ??
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94
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?????????
  • ??????? work division
  • ????????????????????????????????? Authority
    Responsibility
  • ?????????????????????? Hierarchy
  • ??????????????????????????? Command Unity
  • ??????????? Discipline
  • ?????????????????????? Centralization
  • ???????????????????????? Direction Unity
  • ?????????????????????????????? Tenure Stability
  • ?????????????????????????????????????????
    Majority
  • ?????????????????? Order
  • ?????????????? Equality
  • ?????????????????????????????? Remuneration
  • ??????????????????? Initiative
  • ???????????????? Esprit de Crops

??????????????????
94
95
?????????
?????????
??????????? WHAT ?????? HOW ????????? HOW
MANY ????????????? WHO ???????? WHERE
???????? WHEN ?????????
Planning Factors ???????????? ?????? ?????????? ?
?????????
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96
?????????
?????????
Staffing ????????????????? Job
design ???????????? Job analysis ????????????
??? Job description ????????????????????
Performance standard ???????? Work Rules
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?????????
?????????
Process in Managing
1. Decision Making 2. Influencing 3. Building
Relationship 4. Exchanging Information 5.
Coordination 6. Communication 7. Delegating
8. Human Relationship 9. Training 10.
Group Process 11. Job Evaluation
1.???????? Information 2.????????????
Interpersonal 3.???????? Decisional
????????????????? ????????????
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98
?????????
?????????
?????????????????????
???????????????????????? ???????????????? ??????
?????????????????????????????????? ??????????????
??????? ??????????? ?????????????????????? ????
???????????????????????? ????????????????????????
???????????????
98
99
?????????
?????????
I AM READY
Integrity ????????????????????? Actives
??????????????? Morality ?????????
??????? Relevancy ??????????????????? Efficiency
??????????????????? Accountability ????????????
???? Democracy ??????????? ?????????? Yields
??????? ??????????????
99
100
?????????
?????????
NATO
NO ACTION TALK ONLY
TALK SHOW NO DONETSNE
?????????????????????????????????????????
A - C - T - I - O - N
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101
6 ??????????????????????
?????????
?????????
A - ATTRACK ????????????????????? ??????????
????????????????????
C - CREAT OPPORTUNITES
?????????????
T - TEAM ?????????????????????
????????? ?????????????
I - INSTILL
?????????????????????? ???????
??????????????????????


O - OVERCOME ADVERSITY ?????? ????
??????????? ?????????????????????????
N - NOW ?????????????????
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102
?????????
?????????
A - Academic ???????????
C - Creative ????????????????????
H - Honest ?????????????????????????????
I - Intelligent ????????????????????
E - Evaluation ????????????????
V - Vision ????????????????????????
E - Environment ???????????????
M - Management ??????????????????????????
E - Excellent head teachers ????????????????????
N - Nice ?????????????
T - Technology ???????????
102
103
?????????
?????????
LEADER SMILE
S Smart M Mature I Intelligent L
Lovely E Excellent
103
104
?????????
?????????
????? ??????? ???????
P-Pragticum ?????????????? ????????
??????? E-Efficiency ???????????
????????????????? ?????? O-Ours
(OWN)????????????????????? P-Plain
????????? ?????? ???????????? (????) L-Less
??????? / ?????????? /(?????)
????? E-Enforceable ??????????? ????????????
P E O P L E
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105
?????????
?????????
Potential Force
Power
Influence
Motivate, Fever, Attitude
Authority
Organization Power, Legitimate
?????????
???????????
???????????
?????????
?????? ??????
??????? ????????? ?????????????
????????????????????????
105
106
?????????
?????????
????????????????????????? 5 ????
???????????
???????
???????? ?????????
?????????????
??????
??????? ?????? ???????? ????????? ????? ?????
???????
??????? ?????
????????????????? ?????????
????????
????????
??????
?????????????
106
107
?????????
?????????
????????? ??.
?????? 
???????
 ????????????? 
 ??????? 
??????????????
107
108
?????????
?????????
????????????????????????????????
??????????????????? ???????????????? ????????????
?
???-????
????-???? ????-???????? ???-???????? ???-????
?????? ????
108
109
?????????
?????????
??????? ?????????
?????? ????????
???????? ??????????
?????? ?????????
??????? ??????????
109
110
?????????
?????????
?????? ?????????? ????? ?????? ?????
?????? ????????
???
  • ????????? ????? ????????
  • ?????????? ????? ??????????
  • ?????????? ?????????? ?????????
  • ?????? ???????????? ?????????

110
111
?????????
?????????
? ???? ?. ???. ???? ?. ??? ?. ???????? ?.
?????. ???????. ???????? ?. ????? ?. ????
9 ????????? ???????????? 1. ??????????? 2.
?????????? 3. ????????? 4. ????????????? 5.
?????????????????? 6. ?????????????????????? 7.
??????????????????? 8. ??????????? 9.
????????????
111
112
?????????
?????????
??? IQ - Intelligence Quotient ????? EQ -
Emotional Quotient ??????? AQ - Adversity
Quotient ????? VQ - Void Quotient
Leadership
??????? ???????-?????? ?????????? ?????????
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113
?????????
?????????
???????????????????? ????????????????????? ??????
??????????? ???????????????????
???????? ???? ??????????? ??? ?????? ??????
???? ??????? ?????? ???????????????????
???????????????????????????
113
114
?????????
?????????
???????????? 4
I am OK-You are OK. ????????????????????????????
?????????????? ??????????????????????????
???????????????????? ??????????????????????????
?????? ??????????????????????????????? I am
OK-You are not OK.????????????
??????????????????? ???????????????
??????????????? ??????????? ???????????
????????????? ???????????
114
115
?????????
?????????
I am OK - you are OK. ???????????????
???????????????? ??????????????????
?????????????? ???????? ?????? ?????????
?????????????????????????? ? ?????????
????????????????????????? ???????????????????????
?? ??????????????? ???????????? I am not
OK - You are not OK. ???????????????
??????????????????? ?????????????? ?????
????????? ?????????????? ?????
115
116
?????????
?????????
?????? 8 ???????? 1. ?????????????? 2.
????????????? 3. ????????????????????? 4.
?????????????? 5. ?????????????????????????? 6.
??????????????????? 7. ??????????????????????? 8.
???????????????????
116
117
?????????
?????????
???????????????????? 1. ?????? 2. ??????????
3. ?????? 4. ????????????
looking without seeing
????????????? hearing without listening
??????????????? talking without speaking
?????????????????
????????????????? ?????????????
?????????? ??????????? ??????????????
117
118
?????????
?????????
??????????????? ??? 4
???????? ????????? ????????? ????????
118
119
?????????
?????????
the brain speeds up the body slow down
Un teachable Un touchable Un reliable Un
controllable Un able
119
120
?????????
?????????
?????????
????
???
???
???
????????
?????????
?????
4-?
??????
??????
???????????
???????
?????????????????
?????
???????
?????????
??????
?????
???????????
????????????????
???????
?????
120
121
?????????
?????????
12 ?
???????? ???
?????
?????
??????
??????
??????
??????
???????
??????????
?????
???????
?????? ?????? ?????? ?????? ?????? ?????? ??????
??????
121
122
?????????
?????????
????????
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?????????????
?????????
???????
????????
??????????
????????
???????????????
122
123
?????????
?????????
????
????????? ??????????????????????-????? ???????????
??????????????????????? ????????????????????????
???????????? ?????????????????????????????????????
? ???????????????????????????????????????? ??????
????? ????????????????????????????? ??????????????
??????????????????????? ???????? ???
????????????????? ?????
123
124
?????????
?????????
??????????????? ????????
??????????????????????? ???????
????????????? ???????
????????????????? ??????????
??????????????? ?????????
???????? ??????
??????????
?????????????????? ????????
??????????????????????????????
124
125
?????????
?????????
?????????????????? ????????
???????????????? ?????????
???????????(??)???????
? ???????????
???????????????? ???????????
??????????????? ????????????????
???????????????????????
??????????? ????????????????????
?????????? ??????????????? ??????????

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