Role of Senior Management

1
Role of Senior Management

• EPA Regions 9 10
• and
• The Federal Network for Sustainability
• 2005

2
Plan Do Check Act
Continual Improvement
Environmental Policy
Management Review
Checking Corrective Action
Planning
Implementation Control
3
The Role of Management

• The EMS model is built on the premise that senior
  management is consistently participating or
  otherwise involved.
• There are key points where senior management has
  a defined role (e.g., Policy, management
  review).
• Ongoing support is critical.

4
Specific Expectations of Management

• Be visible and positive about the message.
• Show your support through organizational policy,
  as well as walk the talk by your words and
  actions.
• Discuss the benefits of using the EMS tool Most
  importantly, verbalize how it supports the
  mission.
• Be up front and honest about the effort needed
  for successful implementation.
• Provide resources (financial, staff, external).

5
Specific Expectations (cont.)

• Provide moral support, encourage your team, and
  create a leadership environment that ensures
  success. The staff should feel that you are in it
  with them and committed to success.
• Encourage dialogue among the various offices,
  units and/or facilities. Try to break down the
  silos!
• Share performance results with the workforce.
• Communicate outside the agency to share
  experiences and to learn from others.

6
Management Review of EMS

• EPA Regions 9 10
• and
• The Federal Network for Sustainability
• 2005

7
Management Review

• Separate element in ISO 14001 (4.6),
• Distinct from checklists or EMS audit,
• Essential part of continual improvement.

8
Top Management Should Review

• Continuing suitability of the EMS and policy,
• EMS audit results and compliance evaluations,
• Environmental objectives, targets and
  performance,
• Status of corrective and preventive actions,
• Communications with interested parties,
• Follow-up from previous management reviews,
• Changing circumstances,
• Recommendations for improvement.

9
Top Management Considerations

• Issues resulting from changes in
• Products, services, or activities,
• Technological advances,
• Legislation,
• Expectations of stakeholders,
• Financial circumstances.

10
Items to look for

• Schedule for management reviews
• Attendees at meetings
• Minutes of management review meetings
• Support for continual improvement.

11
EMS 101 for Senior Management Brief Overview of
Environmental Management Systems (EMS)

• EPA Regions 9 10
• and
• The Federal Network for Sustainability
• 2005

12
What is an Environmental Management System?

• It is the tool used by an organization to manage
  the
• Organization structure,
• Planning activities,
• Responsibilities,
• Practices, procedures, processes,
• Resources.
• It is for developing, implementing, maintaining,
  reviewing, and correcting/improving the approach
  to addressing environmental issues.
• It is the structured approach that incorporates
  environmental considerations into day-to-day
  operations throughout the organization, and is
  designed to promote continual improvement.

13
Process vs. Performance

• An EMS defines a process- HOW to do something,
  in this case, manage environmental issues.
• It alone does not guarantee performance status-
  or WHAT needs to be done. For example, being
  in compliance is a measure of performance.
• The EMS is a process used to achieve performance
  goals.

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General Principles

• An EMS uses the Plan-Do-Check-Act Management
  Model,
• An EMS serves the organization and its mission,
  not the reverse,
• EMS is a process, not an event,
• An EMS is the people their actions, not the
  words aspirations,
• Improvement rests on changing attitudes
  behaviors Want to, not have to,
• Start at the top, and the bottom and implement
  throughout.

15
Keep in mind

• The EMS and related measurement tools are just
  that- tools. Alone, they will not guarantee
  success. Do not fixate on the tool.
• The organization must use the tools, not just
  have them.
• A useful EMS is alive constantly measuring
  performance, making adjustments, and looking for
  continual improvement opportunities.

16
How to Prepare for Management Review

• Have a clear understanding of Policy,
• Know how and why objectives and targets were
  identified,
• Review audit findings,
• Assess overall effectiveness of EMS, focusing on
  continual improvement.

17
ISO 14001 Elements
Environmental Policy
Management Review
Continuous Improvement

• Planning
• Environmental Aspects
• Compliance
• Objectives and Targets
• Environmental Mgmt. Programs

• Checking/
• Corrective Actions
• Measurement and Monitoring
• EMS Nonconformance and Corrective Actions
• Records
• EMS Audits

• Implementation
• Roles and Responsibilities
• Training and Communication
• EMS Document Control
• Emergency Preparedness and Response

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A Viable EMS

• To succeed an EMS should be
• In harmony with mission focus
• Cost effective
• Flexible
• Transparent
• Useful to the practitioner
• Focused on continual improvement.

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Continual Improvement Cycle
Etc.
Plan
Implement
Implement
Plan
Implement
Review
Check
Check
Review
Plan