2 Store Layout, Design and Visual Merchandising - Principles Optimization 3 Store Design, Layout, Visual Merchandising
Opportunity for competitive advantage and increased sales
Store as a good story a beginning, middle, end
Entrance sets up the story creates expectations, contains promises, entices, hints, teases
Inside the store is the middle of the story
should start slow (uncluttered) to allow consumers to orient themselves
should lead customers on a journey of discovery, using layout, lighting, visuals, other atmospherics
Checkout area is the stores climactic ending
4 Five Major Store Design Objectives
Consistent with retailers image, positioning, strategy
Positive influence on purchase behavior
Cost effective space productivity
Sales-per-square-foot (most common, racetrack and boutique layout)
Sales-per-linear-foot (e.g., supermarkets, drug stores, etc. with long gondolas in grid layout)
Sales-per-cubic-foot (e.g., wholesale clubs with multiple layers of merchandise)
5 Positively influencing purchase behavior
Allow a transition zone
Place high-margin merchandise to the right of the entrance
Make merchandise accessible
Use signs, fixtures, displays to draw customers
Vary the tempo of music to achieve goals
Arrange shelved merchandise strategically
6 Tradeoffs in Store Design
Ease of locating merchandise for planned purchases
Aesthetics, space to shop comfortably
Exploration of store, impulse purchases
Productivity of space
7 Grid Layout 8 Grid Layout
Linear design, checkerboard pattern.
Vertical and horizontal aisles
May have one main aisle and many secondary aisles.
Efficient use of space
Simple and predictable to navigate
Focal points at aisle ends
9 Racetrack Layout Major and minor loops with multiple entrances multiple sight lines, draws shopper around the store, encourages exploration, impulse buying Location of departments) mens vs. womens impulse goods near entrances, to the right, escalators, point-of-sale demand/destination upper floors, back corners complementary adjacent Display areas) bulk-of-stock feature areas (walls, promotional areas, point- of-sale areas, feature fixtures, windows) Fixtures feature fixtures four-way, free-standing/mannequins, glass cases gondolas, rounders straight racks for bulk-of-stock sale merchandise 10 Free-Form Layout Aesthetically pleasing, relaxing, asymmetrical, invites browsing - Less efficient, more costly, more sales assistance needed, more theft Storage, Receiving, Marking Storage, Receiving, Marking Tops Checkout Accessories
Jeans Casual Wear Stockings Skirts and Dresses Hats and Handbags Tops Pants Clearance Items Feature 11 Free-Flow Layouts
Opposite of grid layout.
Ease of customer movement.
Must provide enough room between fixtures.
Fixtures arranged in interesting formations
Accept, hold, stock and show merchandise.
Used in window displays, on top of counters, within floor arrangements.
Contribute to store brand image and ambience.
Expected to last a long time.
13 Capacity Fixtures
Hold large quantities
Shows a single style in depth of selection.
Usually the largest fixtures in the store.
Usually placed in back of store.
14 Feature Fixtures
Used to highlight categories.
Hold fewer items.
Best used as lead-in fixtures.
Also interspersed throughout store to add variety.
15 Signature Fixtures
Positioned at store or department entrance.
Reflects brand image
Designed specifically for the store to catch shoppers interest.
16 Ways to Display
Interior Window Displays
Wall Assortment Displays
Focal Point/Aisle End Displays
17 Window Displays
Closed Back Window
Open Back Window
Straight Front Window
Angled Front Window
Arcade Front Window
18 Window Examples 19 Other Display Methods
Interior Windows--create a scene inside the store by grouping mannequins, props etc.
Wall Cabinets--create windows by showing merchandise on top.
End of Aisle--displays assortment of merchandise together for sale.
20 Display Examples 21 Display Types
One Item Display
Line of Goods Display
Related Merchandise Display
Variety or Assortment Display
22 Display Types Examples 23 Display Settings
24 Display Settings 25 Back Room Boutique With young, yet sophisticated apparel, this Winter Garden, Florida boutique wanted a mix of wood and metal fixtures. With a multitude of different accessories and clothing styles, units needed to be versatile to keep the inventory fresh. The wood units are finished in white and the metal units offer decorative finials. 26 Sunset Strip This unique clothing store offers an interesting twist to the idea that "Shopping is a Sin".... a fun one at that. By using creative architectural features in a combination of metal fixtures powdercoated black, the ulitmate look was achieved. This was an exciting project because creativity had no limits. 27 Sparkle Brite Pool Store Sparkle Brite Pool Store came to Barr Display, looking for a package to offer their new pool store franchisees. What we came up with a stock/vendor supplied layout. Their creative use of photographic tiles and going a little more on the counter set up, allows for a not so typical pool supply store. 28 Lulu Belle's Children's Boutique There is nothing better than dressing your favorite little person and this children?s boutique in Baldwin Park, Florida wanted to create a fun environment that promoted the fun colors of children?s clothing. The custom counter was laminated from top to bottom in white and given a built in selling area, which conveniently hides the business end of the point-of-sale area. Semi-custom white wall units and floor fixtures are the perfect presentation pieces for these fun and colorful children?s clothes 29 Rawlings Sporting Goods Store What a space! The challenge here was space. With thousands of square feet and extremely high ceilings, the goal was to highlight all products and make the space feel full. The walls were covered in slatwall that is made to look and feel like old brick. The helmet display mimicks a Wrigley Field like dug-out. The flooring was chosen to direct traffic through this immense space. This look has definitely hit a home-run! 30 Timmy's Toy Chest When Timmy?s Toy Chest came to us for their new space, we were delighted. The original store Barr designed was much smaller. The wall units were in excellent condition and could be used in the new space. By adding more slatwall and floor fixtures, this shop encourages adults to glance back to childhood and the children with them reap the benefits. Located in Lake Mary, Florida, they are always happy to see new visitors to their fun space! 31 Tiny Toes Children's Shoe Boutique This upscale children?s shoe store in Orlando, Florida, wanted a clean and crisp, white background to feature the colorful children?s shoes. A custom counter was designed with a showcase area. All units are maple painted white with decorative, yet simple crown moulding 32 Swim Style Swim Style carries both the luxurious side of the pool life and the maintenance side. Our challenge was to showcase the furniture and glasswear one might find around the pool, yet supply a safe and sturdy display for the chemicals and pool toys. Grid, Metal Shelving and Wood Shelves compliment the specific areas of this specialty store. 33 Riegel Beauty Concepts Inc. This specialty beauty product store wanted a unique and custom wall system that would portray a clean and spacious environment. A mix of metal, wood and glass gives this space a timeless feel. 34 Timmy's Toys - Original Space This customer wanted a fun, kid-friendly space that would utilize as much display space as possible. Due to a broad product mix with a variety of sizes, the flexibility of displays was also a big concern. Maple slatwall combined with wall units and versatile floor displays created the flexible, functional space the customer desired. 35 Banner Mercantile Creating the feel of an old-fashioned General Store was the goal for this retail store design. Worn, plank style wall units, H-merchandisers topped with an oxen harness, and country cupboards create a rustic, country feel of the past with the function and versatility of today's fixtures. 36 Powersports Center Large space, short-time frame, little back-room storage and small budget were our building blocks here. Within three weeks, we had an affordable layout and sturdy options for this cycle supply center. Stock wall standards, sturdy shelves, and grid create style for a storage/showroom combination.