Building a Technology Savvy Team

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Building a Technology Savvy Team

• Anita N. Jennings
• Community Technology Center Coordinator Newport
  News Public Library System
• VLA Conference October 21, 2005

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Staff Development Flowchart
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Needs Assessment

• Enhancing job skills
• Learning new skills
• Assisting patrons

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Data Gathering Techniques

• Interviews
• Questionnaires
• Focus Groups
• Observation
• Task Analysis

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Sample Needs Assessment Questions

• What information or training and skills do
  employees need to do their jobs effectively?
• What barriers do you have to doing your job
  effectively?
• What barriers do you have to participating in
  training?

The Ohio State University, School of Public
Health Pennsylvania Ohio Public Health Training
Center 5/5/04.
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Job Analysis

• Identify jobs that need to be analyzed
• Evaluate possible changes in work flow
• Review performance appraisal measures

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http//mime1.marc.gatech.edu/MM_Tools/JCAT.html
accessed 10/19/05
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Define Course Objectives

• The course objectives should be determined prior
  to developing training curriculum
• Course objectives should be measurable

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Develop Performance Measures

• Determine acceptable level of competence
• Build in remedial training

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Curriculum Development

• Maintain consistency
• Be flexible

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Courseware Selection

• Do materials contain
• Explanations
• Practice exercises
• Assessments

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Courseware Selection Cont.

• Are the materials appropriate for your users
• Learning style
• Reading level
• Visual literacy

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Evaluation Record Keeping

• Pretest/Posttest scores
• Attendance records

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Contact Information
Anita Jennings Community Technology Center
Coordinator City Of Newport News Public Library
System Pearl Bailey Library 2510 Wickham
Avenue Newport News, VA 23607 ajennings_at_nngov.com