Demand Driven Implementation

1
Demand Driven Implementation

• Worthington Office
• SW MN PIC Job Service
• MN Dept of Rehabilitation
• Veterans Representative

2
Our Plan for Implementing Demand Driven
Opportunities

• Create List of Hot Jobs for our area
• ONET accessibility
• Obtain Job Descriptions from businesses
• Develop folders for the Resource Room
• Make available on line application help
• Email training and assistance
• Welcome Internet registrants to WFC

3
Our Team Plan

• We met as a group to develop our plan for
  implementing changes to the Worthington Office to
  make Demand Driven a part of our service delivery
  to customers.

4
Who, what, where, when, how????

• Hot Jobs
• We plan to put information about Hot jobs on the
  CRS system
• CRS Administrators will be responsible for
  putting the names on the system
• We plan to update the list and make changes
  monthly after our joint staff meeting
• We will share the information by meeting notes
  for those unable to attend Joint Staff

5
Who, what, where, when, how????

• Onet / Iseek / additional on line assessments
• Doreen and Kathy will develop information for
  Resource room computers to help customers become
  familiar with the assessments
• We will have a short Power Point on the computers
• We will develop links to various sites and
  continually update as we become aware of new
  sites
• By April 2007 we will have this developed to show
  staff and begin implementing upon any
  recommendations / changes
• By March 2007 Ron will develop a poster for the
  Resource Room to heighten awareness

6
Who, what, where, when, how????

• Business Job Descriptions
• To better serve customers we will develop a
  resource of local job descriptions to better
  answer customers questions regarding local
  employment
• We will work closely with the BSS personnel to
  obtain information either by email, fax, or mail
• We will also rely on local WFC staff to obtain
• We will implement immediately and continually
  work to update information

7
Who, what, where, when, how????

• Develop a binder for Resource Room usage
• Binder will contain examples (in sheet
  protectors) of Hot Jobs (replaced quarterly)
  Assessment examples Local job listings
  (newspapers/MN Job Bank) description of services
  and brochures for each agency
• This binder will be made available to Resource
  Room participants and may be checked out to view
  in the Resource Room
• Kathy will get binders Linda sheet protectors
  Linda will maintain job list Kathy/Linda and
  other staff will develop examples each Dept will
  be responsible for getting brochure/information
  to put in the binder
• We will start working on it now and finish by
  April 07, but continually update information
  through Monthly staff meeting

8
Who, what, where, when, how????

• Assistance for On line applications
• We have gained knowledge in helping customers
  complete on line applications and would like to
  develop an information sheet that would be
  helpful to customers coming in to complete
  applications
• We will compile information on such things as
  How long to complete the application What do I
  need to have to complete this application Can I
  leave and come back How often can I do an
  application Can I attach my resume, etc
• Amy will contact some local employers and write
  up a sheet (such as Walmart/Shopko/Wells Fargo)
  and we may ask employers who have on line
  applications to speak to us
• We will start now and continually add information
  to this this will be added to our resource
  binder

9
Who, what, where, when, how????

• E mail training
• Ron will add information to the Resource Room
  poster that we can help set up an email account
  (Yahoo Hot mail)
• We will help individuals if they need help to
  attach a resume, etc as requested
• We will start this by March 1st and offer
  assistance on going

10
Who, what, where, when, how????

• Computer Lab
• We will attempt to make more use of the
  Worthington Computer Lab
• All customers of the WFC may use the lab
• Resources available will be put in our Resource
  Room binder and updated as more programs become
  available such as Mavis Beacon typing in
  English or Spanish
• We will remind staff at our monthly joint staff
  and put in notes any new information and will
  begin immediately

11
Who, what, where, when, how????

• E mail welcome to new customers
• We realize not everyone will come into the WFC
  for services and we will develop a welcome note
  that will be sent out weekly to all new
  registrants of the WFC
• Ron will develop a short welcome letter that will
  be posted to the common file on the server so
  everyone will be able to access it
• Sandy will develop directions and post these on
  the common file so everyone will have access
• We will rotate the responsibility weekly
• This will begin immediately upon approval from
  Management

12
High Growth Occupations
in our area

• Health Care
• Manufacturing
• Bio Science
• Bio Technology
• Production Jobs

• Welders
• Electrical Engineers
• Alternative Energy
• Agricultural Manufacturing

Identified in WSA 6 Local Planning proposal
2006
13
C H A L L E N G E S

• Staff work load and responsibilities
• Distance
• Time
• Technology
• Customers time / interest
• Cultural issues (language/knowledge)
• Service to customers to grow locally

14
S U C C E S S

• Staff
• Joint staff meetings
• Rotating responsibilities
• Knowledge
• Contacts
• Management

15
Questions and Answers

• What can we answer for you?
• Providing 1st class service to our customers and
  employers