Email in Business

1
Email in Business

• Presenter Peter Folk, Volo Broadband
• peter_at_volo.net

2
The Basic Email

• From peter_at_volo.net
• To you_at_hotmail.com
• Subject The presentation
• Thanks for coming to my email presentation!
• Peter

3
What is email?

• A conversation?
• A newsletter?
• A formal communication?
• An advertising medium?

4
How does Email work?

• You write a letter
• You add an address
• You give it to your computer
• Your computer gives it to the mail server
• The mail server puts it in an envelope
• The envelope gets sent to the destination server
• The envelope gets removed
• The email gets read

5
Basic email etiquette

• Youre talking to a person
• Dont YELL
• Dont SPAM
• Give some context (subject, quoting)

6
SPAM and Anti-SPAM

• What is SPAM?
• How to prevent it
• How to block it
• Recent legislation

7
Some cutting-edge issues

• Digital signatures
• Secure email
• HTML mail