Hall of Fame/Hall of Shame Remote Access Software Microsoft Remote Desktop vs. Tight VNC

1
Hall of Fame/Hall of ShameRemote Access
SoftwareMicrosoft Remote Desktopvs.Tight VNC

• Verma, Uday
• 22C196001
• The University of Iowa
• October 13, 2006

2
Analysis

• Analyzed both client and server components
• Kept in perspective Beginner to Intermediate
  Users

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Hall of Fame

• Microsoft Remote Desktop Server
• The server component is simple and intuitive
• Easy to figure out what needs to be done. It is
  evident that the checkbox needs to be selected to
  enable remote desktop access
• Only relevant information presented
• Online Help
• Auto-configures things for the user
• Consistent Layout
• Speaks users language

4
Hall of Fame

• Microsoft Remote Desktop Client
• Easy and intuitive interface
• Simple and intuitive for novice users to connect
  to a remote location
• Makes it evident what needs to be done
• Speaks users language
• Intermediate to Advanced users have more options
  available
• Advanced options are well organized into tabbed
  dialogs and only relevant information is shown
• Online Help

5
Hall of Fame

• Remote Desktop Advanced Options
• Easy and intuitive interface
• Simple and intuitive for novice users to connect
  to a remote location
• Makes it evident what needs to be done
• Speaks users language
• Intermediate to Advanced users have more options
  available
• Advanced options are well organized into tabbed
  dialogs and only relevant information is shown
• Online Help

6
Hall of Shame

• TightVNC Server
• A lot of information is presented on a single
  screen
• More than required number of options shown at the
  first level
• Doesnt speak users language.
• No online help
• There are more Advanced options!

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Hall of Shame

• TightVNC Server
• A lot of information is presented on a single
  screen
• More than required number of options shown at the
  first level
• Doesnt speak users language.
• No online help
• There are more Advanced options!

8
Hall of Shame

• TightVNC Client
• Client itself is easy and intuitive with some
  problems
• Doesnt use users language. Technical jargon.
  Display, Port.
• Wait till you see the Options

9
Hall of Shame

• TightVNC Client Options
• More technical jargon
• Too many options on a single screen
• Confuses users with what to select (How is
  Tight encoding better than ZlibHex (mix)
  encoding?)
• Again, no help