EBS Overview

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This presentation is for informational purposes
only and may not be incorporated into a contract
or agreement.
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product direction. It is intended for
information purposes only, and may not be
incorporated into any contract. It is not a
commitment to deliver any material, code, or
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Michael MastGroup Manager, Product
Strategy Oracle Corporation
This presentation is for informational purposes
only and may not be incorporated into a contract
or agreement.
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Oracle E-Business Suite Lifecycle Management,
Today and Beyond Session ID S1612
This presentation is for informational purposes
only and may not be incorporated into a contract
or agreement.
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Agenda

• LCM Overview and Challenges
• Oracle Solution
• Future Directions
• For More Information
• Questions

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What is Lifecycle Management ?
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Lifecycle Management (LCM)
Maintain
Upgrade
Implement
Manage

• End-to-end application ownership experience for
  IT
• Implement to deliver business functions and flows
• Manage and maintain to ensure service levels
• Upgrade to meet evolving business needs

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IT Challenges

• Global, 24x7 operations
• Shrinking maintenance windows
• Need to manage service levels for a distributed
  workforce
• Increasing complexity of technology to meet
  increasingly complex business needs
• More moving parts to manage
• More information and updates to process
• Budget constraints Need to do more with less

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Scale
Maintain
Upgrade
Implement
Manage
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The Oracle Solution
Maintain
Upgrade
Implement
Manage
E-Business Suite 11i

• Integrated LCM Toolset
• LCM Aware Applications
• LCM Aware Technology Stack

Top To Bottom
Applications
Application Server
Database
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Grid Control
Applications
Application Servers
Databases
Enterprise Manager 10g Grid Control E-Business
Suite Plug-in
Hardware, Network, OS
Production
Test
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E-Business Suite Built-in Tools
Rapid Install
iSetup
Oracle Applications Manger
Applications DBA Utilities
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LCM Aware Applications

• System Alerts
• Service Management
• Page Access Tracking
• Login auditing
• Integrated diagnostic tests
• Diagnostic logging
• Framework monitoring

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LCM Aware Technology Stack

• Database
• Resource Manager
• Statspack
• 10g Automatic Workload Repository
• 10g Automatic Database Diagnostic Monitor
• 10G DB Control
• iAS
• Dynamic Monitoring Service
• Forms Runtime Diagnostics
• End-user Response Time Monitoring

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Implementation Challenges
Maintain
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Implement
Manage

• Provisioning new systems
• Configuring technology
• Configuring functionality
• Testing

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Install
Maintain
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Implement
Manage

• Creates a complete functioning system
• Simple interview process
• Demo database or fresh image ready for business
  configuration
• Installs, configures and starts Oracle
  Applications Manager

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Cloning
Maintain
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Manage

• Create a new system from an existing system
• Exact copy
• Scale up/down number of nodes
• Add an new node to an existing system
• Automated configuration / re-association
• Interview, guidance, and tracking via Oracle
  Applications Manager

Oracle Applications Manager
Rapid Clone
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Configuration Management
Maintain
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Implement
Manage
Oracle Applications Manager

• Optimized configuration templates
• Revision history, comparison, and restore
• Advanced configuration wizards
• Management of custom configuration parameters

AutoConfig
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Product Setup
Maintain
Upgrade
Implement
Manage

• E-Business Suite Special Edition for small to
  medium business rapid implementation
• Pre-configured, streamlined business flows
• Includes localizations
• HRMS Rapid Implementation Workbench

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Setup Migration
Maintain
Upgrade
Implement
Manage

• Migrate
• Application Setup Data
• AOL Data
• Operational Data
• Ability to transform certain attributes during
  migration
• Reporting
• Single Instance
• Cross-Instance Comparison

Oracle iSetup for
Migration
Reporting
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Testing
Maintain
Upgrade
Implement
Manage

• Bundled diagnostics tests
• Verify product and technology configuration and
  functionality
• Recommend corrective actions
• Integrated with Oracle Applications Manger
• Test Starter Kit for Mercury available as a free
  download

Oracle Applications Manager
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Management Challenges
Maintain
Upgrade
Implement
Manage

• Monitoring systems and service levels
• Controlling services
• Auditing access and change
• Preventing and resolving incidents

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Monitoring
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Implement
Manage
Grid Control

• Grid Monitoring
• Alerting
• Periodic threshold checks
• System and application generated events
• End-user reported events
• End-to-end coverage
• Cross tier correlation
• Application context

Oracle Applications Manager
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Control
Maintain
Upgrade
Implement
Manage
Grid Control

• Database
• Application Server
• Oracle Applications Services
• Concurrent Managers
• Workflow

Oracle Applications Manager
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Auditing
Maintain
Upgrade
Implement
Manage

• Configurable login and navigation logging
• Application usage reports
• Configurable audit trail of data changes

Oracle Applications Manager
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Incident Prevention and Resolution
Maintain
Upgrade
Implement
Manage

• Patch recommendations
• New code levels
• High priority fixes
• Diagnostic tests
• Bundled with the suite
• Support Pack download from OracleMetaLink
• Troubleshooting Wizards
• Support Cart

OracleMetaLink
Oracle Applications Manager

• Studies in Oracle Global Support have shown
• Support Pack tests helped to solve more that 70
  of the Service Requests in which they are used.
• Where tests were helpful, the average reduction
  in time to resolution was 30.

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Maintenance and Upgrade Challenges
Maintain
Upgrade
Implement
Manage

• Identifying necessary updates
• Identifying the impact of updates
• Minimizing downtime
• Tracking change

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Managing Updates
Maintain
Upgrade
Implement
Manage

• Download and merge
• Identify impacted applications and menu paths to
  understand risk, facilitate approvals, or target
  testing
• Identify update prerequisites missing from the
  target system
• Monitor update progress
• Comprehensive patch history

Oracle Applications Manager
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Minimizing Downtime
Maintain
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Implement
Manage

• Best practices
• Maintenance tool improvements
• Maintenance process improvements

Streamline Maintenance and Reduce Downtime for
Oracle E-Business Suite Thursday, 1030am,
2006-West
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And Before the Product Ever Ships
Maintain
Upgrade
Implement
Manage

• Automated code scans check developers work
  against hundreds of standards
• All SQL extracted and tested against volume
  databases
• Automated regression testing
• Additional Pre-release testing
• Translations (by countries)
• OCS/EBSO business flows
• Internal production instances
• Specific large customers
• Large scale performance testing

More reliable
?
Better performance
?
Reduced risk
?
Lower cost of ownership
?
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Total Ownership Experience

• Applications and technology built top-to-bottom
  to streamline lifecycle management
• Integrated toolset designed to reduce cost and
  risk throughout the entire application lifecycle
• Reduced complexity of managing the technologies
  that enable high scalability and fail-over for
  Oracle Applications

By reducing complexity and cost, lifecycle
management enables ownership of reliable,
scalable applications.
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Customer Success Best Buy
With Oracle, we dont have to devote a lot of IT
time to maintaining the operation. - Jeff
Skochil, Oracle Technical Architecture Mgr, Best
Buy

• Over 90,000 employees in the U.S. and Canada
• 4 TB of Sales and Inventory Data
• Reduced complexity and administration costs
• Increased performance and scalability

• Oracle E-Business Suite
• Financials
• Human Resources
• Self-Service HR
• Advanced Benefits
• Discoverer

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Leveraging Your Existing Investment
Example LCM Features First Included In Page
Access Tracking 11i.4 Oracle Diagnostics 11i.4 O
racle Applications Manager Console 11i.7 Patch
History 11i.8 Patch Impact Analysis 11i.9
You may already have many features that can help
you streamline lifecycle management.
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Extending the Value of Your Investment

• Oracle Applications Manager
• Can be added to any 11i system by applying the
  latest ATG Family Pack
• See Metalink Note 166762.1 for the latest details
• Grid Control Plug-in for Oracle Applications
• Works out of the box for 11i.3 and above
• Offers extended functionality for more recent
  Application Technology code levels
• Available as patches 4289612 for Linux and
  4288879 for Solaris

Oracle Applications Manager and Grid Control
continue to evolve and offer additional value for
existing customers, free of charge.
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Evolution

• Grid Control
• Automated System Discovery
• Automated System Cloning
• Patch Tracking

• Oracle Applications Manager
• Web Services Auditing and Testing
• Enhanced Dashboards
• Enhanced patch impact analysis

• iSetup
• Expanded Reporting
• Greater Coverage
• Hierarchical Selection Sets

• AD Utilities
• Translation Synchronization
• Manual Steps Infrastructure
• Baselines

Incremental improvements are currently under
development throughout the LCM solution to
further improve on the Total Ownership Experience.
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Direction
Fusion into a Single Lifecycle Management Solution
Maintain
Upgrade
Implement
Manage
Open. Extensible. Business-oriented.

• Grid Control
• Optimized LCM Operations
• Provisioning
• Implementation
• Monitoring
• Administration

• Change Management
• Support
• Upgrades
• Performance Management

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The Best of All Worlds
Version Control
Oracle E-Business Suite
JD Edwards EnterpriseOne
Rapid Start
Grid Control Integration
Visual Compare
Applications Lifecycle Management
OAM
Performance Monitor
Diagnostics
Change Assistant
Customer Connection
PeopleSoft Enterprise
Oracle is combining the best pieces of the
product lines to evolve to next generation
applications LCM platform.
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Superior Ownership Experience

• Optimized on Oracle
• Reduced Cost
• Reduced Risk
• Enhanced Experience

The greatest advances in ownership experience can
be achieved only through a holistic approach to
lifecycle management of the applications and
their underlying technologies.
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The Path Forward
Grid Control
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For More Information

• Related Demos/Exhibits
• Applications Lifecycle Management pod (B1),
  located in Oracle DEMOgrounds
• See Your Business in Our Software
• Visit Oracle Direct in the Oracle DEMOgrounds for
  a personalized proposal
• Related Web Sites For More Information
• OTN http//www.oracle.com/appstech

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