Table Manners

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• Table Manners Place Settings

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Objectives

• By the end of the presentation participants
  will
• Know proper table manners in business or social
  setting
• Gain skills to conduct themselves properly when
  eating in any situation

3
Table Manners Place Setting

• Posture and hand placement
• Placement of napkin
• Talking and chewing
• When to begin eating and what to do if something
  is unreachable
• Placing utensils at the end of meal

4
Table Manners Place Settings

• Ordering food
• Using toothpicks and freshing up
• Use of cell phones
• When you have to sneeze burp or blow your nose

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Table Manners Place Setting

• Proper placement of utensils when setting table
• American style and European style to hold
  utensils
• When food is served family style
• When presented with a finger bowl at the end of
  the meal
• Serving yourself butter and placement of the
  butter knife

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Dressing and Body Language
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Objectives

• By the end of the presentation participants
  will
• Identify ways to communicate and manage
• impressions through proper dress
• Understand universal body language
• Gain a greater sensitivity to nonverbal
• messages

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Dress Language

• Social or business setting - communicating
  ourselves to others
• Dressing to control impression and reflect
  self-perception

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Dress Language

• Professional presence for women
• Best Styles and colors
• Suggested color combinations
• Best fabrics fit and comfort
• Accessories
• Basic wardrobe

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Dress Language

• Professional presence for men
• Best Styles and colors
• Suggested color combinations
• Best fabrics fit and comfort
• Accessories
• Basic wardrobe

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Body Language

• Nonverbal messages
• Body motions and nervous gestures
• Posture and handshakes
• Facial expression and eye contact

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Greetings Introductions and the Art of Good
Conversation
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Objectives

• By the end of the presentation participants
  will
• Increase their level of confidence in unfamiliar
  situations
• Acquire a set of guidelines for everyday living
  in a social and business environment

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Greetings

• Beginning your greeting
• If you ask someone How are you be prepared to
  stick around for the answer
• The typical greeting Good morning how are
  you is simply a ritual. The appropriate reply
  is Fine thanks and how are you
• Once you are introduced repeating the persons
  name and saying Hello Dr. Wilson it is a
  pleasure meeting you is a polite technique that
  helps you remember a persons name

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Greetings

• Informal and Inappropriate Greetings

Whats shakin
Yo
Whats Up or Wassup
Whats Happening
Hey
Hows it Going
How you doing or How ya doin
Holla
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Greetings

• What is a good handshake

Dead Fish
Palm Pincher
Bone Crusher
Firm Warm Handshake
All American
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Introductions

• The first impression Putting Your best foot
  forward
• During introductions make eye contact rise
  smile and shake hands with the other person
• Who should be introduced to whom
• Mention the most important person first (Based
  off of Rank not gender). Present a gentleman to
  a lady. A young lady to an older one. A single
  woman to a married one.
• Names are not enough supply a nugget of
  information with the name to serve as a
  conversation starter
• Youve been introduced now what

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Art of Good Conversation

• Making a lasting impression
• How do you want to be remembered
• Body language and appropriate behavior
• Establishing rapport
• Good listening skills
• Eye Contact Nodding
• Showing Interest in Others

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Art of Good Conversation

• Conversations to avoid
• Money matters including salaries debts and
  taxes
• Personal topics or topics that could be
  embarrassing - age
• The state of ones health or someone elses
  health
• Controversial subjects such as religion
  politics gossip
• Gloomy or depressing topics -floods world hunger

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Art of Good Conversation

• Starting a conversation at dinner of lunch What
  do you talk about
• Use the word H E L P to recall topics for
  chitchat.
• H - hobbies interests
• E - entertainment (music movies plays) events
  (Current)
• L - leisure literature and law
• P - photography professionalism

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Art of Good Conversation

• The art of small talk is regarded as an important
  business and social skill
• Utilizing the 5 Ws will help you to start a
  sentence
• Who What When Where Why
• Ask Open Ended questions so that you receive more
  than a Yes or No Answer

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 Self-Empowerment Checklist
 Use this list to help you identify your
development goals or select 1 or 2 goals to work
on.