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Title: Exploiting Semantics of Web Services in eBusiness Applications


1
Exploiting Semantics of Web Services in
eBusinessApplications
  • Asuman Dogac
  • Middle East Technical University
  • 06531 Ankara Turkey

2
Outline
  • Why do we need the semantics of Web services?
  • Means of expressing semantics Ontology and
    Ontology Description Languages
  • Semantic Support Available in UDDI Registries
  • Semantic Support Available in ebXML Registries
  • Two approaches to exploiting semantics Querying
    and Reasoning
  • Describing the semantics of Web services in two
    domains
  • Healthcare
  • Tourism Industry

3
Why do we need the semantics of Web services?
4
Why do we need Web Service Semantics?
  • WSDL only gives the technical specification of
    the Web services
  • In order to exploit services in their full
    potential their properties must be defined
  • The methods of charging and payment
  • The channels by which the service is requested
    and provided
  • Constraints on temporal and spatial aspects
  • Availability
  • Service quality
  • Security, trust and rights attached to a service

5
Why do we need Web Service Semantics?
  • To be able to define the Web service
    functionality semantics
  • To be able to describe service properties and
    later search for services according to their
    properties
  • This search needs to be done in a machine
    processable and interoperable manner

Defining Service Properties Through Ontology
Languages
6
Ontology
7
What is an Ontology?
An explicit formal specification of the terms in
the domain and relations among them. - Noy
and McGuinness, Ontology Development 101
  • The word ontology comes from the Greek ontos
    (being) and logos (word)
  • An ontology describes objects and concepts as
    classes
  • These classes are arranged in a hierarchy, and
    then class attributes and relationships are
    described with properties

8
Why use an ontology?
  • A common vocabulary
  • Ability to define relationships among classes,
    properties and instances
  • Automated Processing
  • Querying
  • Reasoning

9
Resource Description Framework (RDF)
  • A W3C recommendation
  • RDF fixes the syntax and structure of describing
    metadata through RDF Syntax
  • It allows meaning to be defined and associated
    with data through RDF Schema
  • RDF Schema facilities to define domain specific
    ontologies

10
Ontology Languages and OWL
DAMLDarpa Agent Markup Language
OIL Ontology Inference Layer (European
Commission Project)
DAMLOIL
RDF (Resource Description Framework)
OWL Web Ontology Language (Being Standardized
by W3C)
11
OWL Classes
  • Ministry of Interior has defined ontologies for
    their information in OWL
  • For example

ltowlClass rdfIDCrimes"gt lt/owlClassgt
ltowlClass rdfIDRobbery"gt
ltrdfssubClassOf rdfresource"Crimes"/gt lt/owlCl
assgt

ltowlClass rdfIDTerrorism"gt
ltrdfssubClassOf rdfresource"Crimes"/gt lt/owlCl
assgt
12
OWL Properties
  • ltowlDatatypeProperty rdfIDdescription"gt
  • ltrdfsdomain rdfresource"Crime"/gt
  • ltrdfsrange rdfresourcehttp//www.w3.org/2001
    /XMLSchemaLiteral"/gt
  • lt/owlDatatypeProperty gt
  • ltowlObjectProperty rdfIDsuspect"gt
  • ltrdfsdomain rdfresource"Robbery"/gt
  • ltrdfsrange rdfresourceThiefgt
  • lt/owlObjectProperty gt
  • ltowlObjectProperty rdfIDdriver"gt
  • ltrdfsdomain rdfresource"Speeding"/gt
  • ltrdfsrange rdfresourceSpeeder"/gt
  • lt/owlObjectProperty gt

description
driver
13
An Example eGovernment
  • Finger prints from a robbery scene identified
    John Smith as the suspect
  • Here is the police report on the robbery

ltRobbery rdfID"report-2003-10-23-xyz"gt
ltdescriptiongt...lt/descriptiongt ltsuspectgt
ltThief rdfabout"http//www.ministryOfInterior.go
v/criminalsJohn_Smith"/gt lt/suspectgt lt/Robbery
gt
14
An Example eGovernment
  • Later in the day a police gives a person a
    ticket for speeding
  • The driver's license showed the name John Doe
  • Here is the police report on the speeder

ltSpeeding rdfID"report-2003-10-23-abc"gt
ltdescriptiongt...lt/descriptiongt ltdrivergt
ltSpeeder rdfabout"http//www.ministryOfInterio
r/criminalsJohn_Doe"/gt lt/drivergt lt/Speedinggt
15
Any Relationship between the Thief and the
Speeder?
Ministry of Interior keeps the OWL descriptions
of their files
ltCriminals rdfabout" http//www.ministryOfInter
ior/criminalsJohn_Doe "gt ltowlsameAs
rdfresource" http//www.ministryOfInterior.gov/
criminalsJohn_Smith "/gt lt/Criminalsgt
16
How can this be achieved? owlsameAs property
helps!
Inference The Thief and the Speeder are one and
the same!
  • OWL provides a property (owlsameAs) for
    indicating that two resources (e.g., two people)
    are the same

17
Semantic Support of Web Services in UDDI
Registries
18
UDDI Registry APIs
  • Publishers API
  • Save
  • save_business
  • save_service
  • save_binding
  • save_tModel
  • Delete
  • delete_business
  • delete_service
  • delete_binding
  • delete_tModel
  • Inquiry API
  • Find
  • find_business
  • find_service
  • find_binding
  • find_tModel
  • Get Details
  • get_businessDetail
  • get_serviceDetail
  • get_bindingDetail
  • get_tModelDetail

19
Defining Service Semantics in UDDI Registries
  • By using standard taxonomies
  • And by putting the corresponding tModel keys in
    the category bags of services

20
Business categories in UDDI
  • Three standard taxonomies in V1
  • Industry NAICS - North American Industrial
    Classification Scheme (Industry codes - US Govt.)
  • Product/Services UN/SPSC - Universal Standard
    Products and Services Classification (ECMA)
  • Location ISO 3166 Geographical taxonomy

21
ISO 3166 Codes (Countries)(http//www.iso.ch/iso/
en/prods-services/iso3166ma/)
22
North American Industry Classification System
(NAICS)
23
United Nations Standard Products Services Code
(UNSPSC)
24
How can we find a service through its semantics
in UDDI Registries?
  • Looking for a service to buy a Computer
  • If a service puts the tModel key corresponding to
    43.17.18.03 Workstations or desktop computers
    commodity in its category bag
  • THEN
  • We know that this service is related with
    computers
  • BUT Is this service really selling computers? If
    so how about the properties of the product?
    Payment method? Memory, Speed?

25
Taxonomies Define Only Class/Subclass
Relationship An Example Taxonomy UNSPSC
  • UDDI uses
  • taxonomies to describe
  • the semantic of Web
  • services by relating them
  • to tModels
  • Through taxonomies
  • It is not possible to define properties of
    services
  • It is not possible to relate service classes
    with one another

26
Semantic Support of Web Services in ebXML
Registries
27
Where to store the generic semantics of the
services?
  • An ebXML registry allows to define semantics
    basically through two mechanisms
  • It allows properties of registry objects to be
    defined through slots and,
  • Metadata can be stored in the registry through a
    classification mechanism

28
ebXML Registry Information Model (RIM)
RegistryObject
ClassificationNode
Classification
Association
RegistryEntry
RegistryPackage
ExtrinsicObject
Service
ClassificationScheme
29
Exploiting semantics
TravelService
Entertainment Service
Accommodation Service
Transportation Service
?
AirTransportation
  • In relating the semantics with the services
    advertised in service registries, there are two
    key issues
  • Where to store the generic semantics of the
    services In ebXML, metadata is stored in the
    registry
  • How to relate the services advertised in the
    registry with the semantic defined through an
    ontology In ebXML through Classification objects

ReserveAFlight
BuyATicket
originatingFrom
destinationTo
paymentMethod
?
MyService
30
Relating a Web service Advertised with Service
Ontology in ebXML
31
How to relate services advertised with the
generic ontology classes?
  • By relating a service advertised with a node in
    classification hierarchy, we make the service an
    explicit member of this node
  • The service also inherits the well-defined
    meaning associated with this node as well as the
    generic properties defined for this node
  • When we associate MyService with
    ReserveAFlightService, its meaning becomes
    clear that this service is a flight reservation
    service
  • Assuming that the ReserveAFlightService service
    has the generic properties such as
    originatingFrom, destinationTo and
    paymentMethod, MyService also inherits these
    properties

32
Querying vs. Reasoning
33
Some Observations
  • Ontologies can play two major roles in the Web
    services area
  • One is to provide a source of shared and
    precisely defined terms which can be used to
    dynamically discover, compose and monitor
    services
  • The other is to reason about the ontologies

34
Some Observations
  • The fact is that we do not have industrial
    strength reasoners yet!
  • Semantic can also be taken advantage of through
    querying

35
Exploiting Semantics through Querying
  • Once semantics is associated with Web services in
    ebXML registries, it can be used to discover
    services simply through queries
  • Examples
  • It is possible to find the properties of a Web
    service class
  • It is possible to find all the advertised
    instances of a Web service class in the ontology
  • It is possible to obtain the content files (WSDL
    and OWL)

36
Querying ebXML Registry through Query Templates
  • This can be achieved through predefined query
    templates which yields into automation
  • A query template is used to obtain the properties
    of a generic class
  • A query template is used for locating service
    instances of a given generic class node in the
    class hierarchy
  • A template is a content retrieval query to obtain
    the original OWL and WSDL files through the
    identifiers of the OWL and WSDL files in the
    SpecificationLinks

37
A query template to obtain the properties of a
generic class
DatatypeProperty
ObjectProperty
1
ebXML Query Get Datatype Properties
ebXML Query Get Object Properties
1
2
2
38
An Example Query Retrieving all the Associations
of Type DatatypeProperty for ReserveAClassFligh
tService
  • ltAdhocQueryRequest xmlns
  • "urnoasisnamestcebxml-regrepqueryxsd2.0"
    xmlnsxsi
  • "http//www.w3.org/2001/XMLSchema-instance"
    xsischemaLocation
  • "urnoasisnamestcebxml-regrepqueryxsd2.0
    query.xsd"gt
  • ltResponseOption returnType "LeafClass"
    returnComposedObjects "true" /gt
  • ltFilterQuerygt ltClassificationNodeQuerygt
    ltSourceAssociationBranchgt
    ltAssociationFiltergt ltClausegt
  • ltSimpleClause leftArgument
    "associationType"gt
  • ltStringClause
    stringPredicate "Equal"gt
    DatatypePropertylt/StringClausegt
  • lt/SimpleClausegt
    lt/Clausegt
  • lt/AssociationFiltergt
  • ltClassificationNodeQuerygt
    ltNameBranchgt
  • ltLocalizedStringFiltergt ltClausegt
    ltSimpleClause leftArgument "value"gt
  • ltStringClause
    stringPredicate "Contains"gt
    ReserveAFlightServicelt/S
    tringClausegt
  • lt/SimpleClausegt
    lt/Clausegt lt/LocalizedStringFiltergt lt/NameBranchgt
  • lt/ClassificationNodeQuerygt
    lt/SourceAssociationBranchgt lt/ClassificationNodeQue
    rygt lt/FilterQuerygt lt/AdhocQueryRequestgt

39
A query template to find all the advertised
instances of a Web service class
ebXML Query Get Extension of a ClassificationNode
1
2
40
An Example Query Retrieving all the Services
Classified with ReserveAFlightService
ClassificationNode
  • ltAdhocQueryRequest
  • xmlns "urnoasisnamestcebxml-regrepqueryx
    sd2.0"
  • xmlnsxsi "http//www.w3.org/2001/XMLSchema-in
    stance"
  • xsischemaLocation "urnoasisnamestcebxml-r
    egrepqueryxsd 2.0 query.xsd"gt
  • ltResponseOption returnType "LeafClass"
    returnComposedObjects "true" /gt
  • ltFilterQuerygt ltServiceQuerygt
    ltClassifiedByBranchgt
  • ltClassificationNodeQuerygt
  • ltNameBranchgt
  • ltLocalizedStringFiltergt
  • ltClausegt
  • ltSimpleClause leftArgument
    "value"gt
  • ltStringClause stringPredicate
    "Equal"gt ReserveAFlightService
    lt/StringClausegt
  • lt/SimpleClausegt lt/Clausegt
    lt/LocalizedStringFiltergt lt/NameBranchgt
  • lt/ClassificationNodeQuerygt
    lt/ClassifiedByBranchgt lt/ServiceQuerygt
    lt/FilterQuerygt
  • lt/AdhocQueryRequestgt

41
ebXML Registry
TravelService
WSDL of MyService1
OWL-S of MyService1
Entertainment Service
Accommodation Service
Transportation Service
AirTransportation
Extrinsic Object
ReserveAFlight
BuyATicket
Extrinsic Object
SpecificationLink
MyService1
A Content Retrieval Query template
ebXML Query Get SpecificationLink Content of a
Service
1
2
ebXML Query Result
WSDL of MyService1
OWL-S of MyService1
42
Retrieving the WSDL Files
  • ltGetContentRequest
  • xmlns"urnoasisnamestcebxml-regrepque
    ryxsd2.1"
  • xmlnsrim"urnoasisnamestcebxml-regrep
    rimxsd2.1"
  • xmlnsxsi"http//www.w3.org/2001/XMLSchem
    a-instance"
  • xsischemaLocation"urnoasisnamestcebx
    ml-regreprimxsd2.1
  • ../schema/rim.xsd urnoasisnamestcebxml
    -regrepqueryxsd2.1
  • ../schema/query.xsd"gt
  • ltrimObjectRefListgt
  • lt--! The unique id of the WSDL
    file in the registry --gt
  • ltrimObjectRef
  • id"urnuuid7e4397db-916a-4
    90f-bdc7-c9da"/gt
  • lt/rimObjectRefListgt
  • lt/GetContentRequestgt

43
OWL-S
44
OWL-S Defines an Upper Ontology for Web Services
in OWL
describedByHow it works
45
Web services and the Healthcare Domain
46
Challenges of Healthcare Informatics
  • According to Jonathan Borden, M.D. of ASTM
  • A disaster 1.1 Trillion /year in the USA
  • 30-40 overhead
  • Mostly paper based
  • Highly proprietary commercial systems
  • Tens of thousands of people die each year due to
    poor information/errors
  • Most of the information is rendered useless

47
(No Transcript)
48
Challenges of Healthcare Informatics
  • Most of the health information systems today are
    proprietary
  • They often only serve one specific department
    within a healthcare institute
  • To complicate the matters worse, a patient's
    health information may be spread out over a
    number of different institutes which do not
    interoperate
  • This makes it very difficult for clinicians to
    capture a complete clinical history of a patient

49
Patient Records Problems
  • Content too little, too much, or wrong
  • Format poor organization of information
  • Access, availability, security
  • Linkages and integration

50
Challenges of Healthcare Informatics
  • The systems must interoperate for effectiveness
  • For interoperability standards are needed
  • However there are more than one standard in the
    health care domain

51
EHR Architectures
The nice thing about standards is that there are
so many to choose from. Andrew Tanenbaum,
Introduction to Computer Networks
  • Candidates of EHR architectures
  • CEN ENV 13606 EHR Communication
  • Good Electronic Health Record (GEHR)
  • OpenEHR
  • CEN EN 13606 (draft)
  • HL7 Clinical Document Architecture
  • HL7 v2 Information Model (implicit)
  • HL7 v3 Reference Information Model (draft)

52
Web Services in the Healthcare Domain
  • Web services provides the healthcare industry
    with an ideal platform to achieve the difficult
    interoperability problems
  • Web services are designed to wrap and expose
    existing resources and provide interoperability
    among diverse applications
  • It becomes possible to provide the
    interoperability of medical information systems
    through standardizing the access to data through
    WSDL and SOAP rather than standardizing
    documentation of electronic health records

53
Introducing Web services to the healthcare domain
brings many advantages
  • Medical information systems suffer from
    proliferation of standards to represent the same
    data Web services allow for seamless integration
    of disparate applications representing different
    and, at times, competing standards
  • Web services will extend the healthcare
    enterprises by making their own services
    available to others
  • Web services will extend the life of the existing
    software by exposing previously proprietary
    functions as Web services

54
Semantics of Web Services
  • In order to exploit Web services to their full
    potential, it is necessary to describe their
    semantics
  • An essential element in defining the semantic of
    Web services is the domain knowledge
  • Medicine is one of the few domains to have
    extensive domain knowledge defined through
    standards

55
Domain Knowledge
  • Some of the domain knowledge exists in controlled
    vocabularies, or terminologies
  • Some vocabularies are rich semantic nets, such as
    SNOMED-CT while others such as ICD-10
    (International Statistical Classification of
    Diseases and Related Health Problems) is little
    more than lexicons of terms
  • However, there are also standards that expose the
    business logic in the healthcare domain such as
    HL7 and Electronic Healthcare Record based
    standards such as CEN TC251, ISO TC215 and GEHR
    which define and classify clinical concepts
  • These standards offer significant value in
    developing ontologies to express the semantics of
    Web services

56
What kind of Semantics?
  • Service Functionality Semantics
  • HL7 has categorized the events in healthcare
    domain by considering service functionality which
    reflects the business logic in this domain
  • This classification can be used as a basis for
    defining the service action semantics through a
    Service Functionality Ontology
  • Service Message Semantics
  • Electronic healthcare record (EHR) based
    standards like HL7 CDA (Clinical Document
    Architecture), GOM (GEHR Object Model), and CEN
    TC251's ENV 13606 define meaningful components of
    EHR so that when transferred, the receiving party
    can understand the record content better
  • The meaningful components defined by these
    standards can be used in developing service
    message ontologies

57
HL7 and Web Services
  • The primary goal of HL7 is to provide standards
    for the exchange of data among healthcare
    computer applications
  • An event in the healthcare world, called the
    trigger event, causes exchange of messages
    between a pair of applications
  • When an event occurs in an HL7 compliant system,
    an HL7 message is prepared by collecting the
    necessary data from the underlying systems and it
    is passed to the requestor, usually as an EDI
    message
  • Mapping HL7s message based events directly into
    Web services may result in several inefficiencies

58
HL7 and Web Services
  • The input and output messages defined for HL7
    events are usually very complex containing
    innumerous segments of different types and
    optionality
  • Furthermore, all the semantics about the business
    logic and the document structure are hard coded
    in the message
  • This implies that, the party invoking the Web
    service must be HL7 compliant to make any sense
    of the content of the output parameter(s)
    returned by the service
  • Furthermore, the information contained in an HL7
    message may be coming from different systems
    either proprietary or complying to different
    standards
  • Hence, in Web services terminology, HL7 events
    correspond to Composite services, whereas more
    elementary services are needed

59
HL7 and Web Services
  • Since HL7 has already been through an effort of
    categorizing the events in healthcare domain
    considering service functionality, it can be used
    as a basis for a service functionality ontology

60
An Example Service FunctionalityOntology
HealthCareServices
PatientAdministration
PatientCare
PatientReferral
Scheduling
ObservationReporting
PatientInfoRequest
CancelPatientReferral
PatientReferralRequest
InsuranceInformation
ClinicalInformation
DemographicData
GetClinicalInformation
serviceQuality
location
61
Service Messages
  • A Web service in the healthcare domain usually
    accesses or updates a part of an electronic
    healthcare record, that is, parts of the EHR
    constitute the service parameters
  • An electronic healthcare record may get very
    complex with data coming from diverse systems
    such as lab tests, diagnosis, prescription of
    drugs which may be in different formats
  • Electronic healthcare record (EHR) based
    standards like HL7 CDA, GOM and CEN's ENV 13606
    aim to facilitate the interoperability between
    Medical Information Systems
  • These standards provide conceptual building
    blocks or meaningful components
  • We propose to use these standards as a basis for
    Service Message Ontology

62
GEHR
  • EHR and Transaction level
  • Navigation level
  • Content (e.g. observation, subjective,
    instruction) level
  • Data types (e.g. quantity, multimedia) level
  • Clinical models are expressed outside the GOM in
    the form of archetypes

63
CEN TC 251 ENV 13606
  • Folder High-level subdivisions of the entire EHR
    for a patient
  • Composition A set of record entries relating to
    one time and place of care delivery grouped
    contributions to an aspect of health care
    activity composed reports and overviews of
    clinical progress
  • Headed Section Sub-divisions used to group
    entries with a common theme or derived through a
    common healthcare process.
  • Cluster Low-level aggregations of elementary
    entries (Record Items) to represent a compound
    clinical concept

64
An example Service Message Ontology
65
Relating the services with the semantic defined
through an ontology - UDDI
Medical Services
PatientCare
PatientReferral
Observation Reporting
GetClinicalInfo
PatientReferralReq
66
Associating semantics to ebXML
HealthCareServices
PatientCare
PatientAdministration
ObservationReporting
PatientInfoRequest
PatientReferralRequest
Standards Conformed
serviceQuality
ebXML ClassificationNodes
ebXMLslots
67
The healthcare informatics industry has already
started using Web services
  • An Example Integrating the Healthcare Enterprise
    (IHE)
  • IHE defines a Web service based implementation
    framework

68
Overview of IHE IT Infrastructure Integration
Profiles
IHE IT Infrastructure Technical Committee Charles
Parisot, GE Medical Systems Information
Technologies
69
IHE IT Infrastructure5 Integration Profiles
70
An Example Retrieve Information for Display
  • Key Technical Properties
  • Standards Used
  • Web Services (WSDL for HTTP Get).
  • General purpose IT Presentation Formats XHTML,
    PDF, JPEG plus CDA L1.
  • Client may be off-the-shelf browser or display
    app.
  • Two services
  • Retrieve of Specific Information
  • Patient centric patient ID
  • Type of Request
  • Date, Time, nMostRecent
  • Retrieve a Document
  • Object Unique Instance Identifier (OID)
  • Type of Request
  • Content Type Expected

71
Retrieve Information for Display
  • Transaction Diagram



Display

Information Source

Types ofRequests
72
For Further Information
  • IST-1-002103-STP Artemis Project A Semantic Web
    Service-based P2P Infrastructure for the
    Interoperability of Medical Information Systems
  • http//www.srdc.metu.edu.tr/artemis/

73
Web Services and the Travel Industry
74
Overall Information Flow in Tourism
Domain
About 1000 companies
4 major GDSs 10 small
Airline Companies
About 100,000 Hotels
Hundreds Of Chains
Olympic, Air France
E-Comm. Site
Two companies
XML
Hotel Chains
Switching Companies
Travel Agency
GDS
Hilton, BW, Utell, E-Rez,
Hotels
Cryptic
Pegasus, Worldres.
Amadeus, Galileo, Sabre, Worldspan
Hilton Ankara, Sofitel Paris ...
Tens of Thousands Of agencies
Rent-a-Car Chains
Hundreds Of Chains
Avis, Hertz,
Rent-a-Car Agencies
75
Global Distribution Systems (GDS)
  • Provides connection to the airline, hotel and
    rent-a-car reservation systems from a single
    point
  • Leading GDSs Amadeus, Sabre, Galileo, Worldspan
  • Travel Agency GDS Connectivity
  • Usually in the form of dedicated client terminals
    that accept GDS specific cryptic commands,
    connected to the GDS on a private network
  • Special APIs provided for Client Application
    Developers

76
Disadvantages of GDSs (I)
  • But GDSs suffer from
  • Mostly they rely on their own private networks
  • They have difficult to use cryptic languages
  • Mainly for human use
  • A request to the system usually involves more
    than one interaction with the person on the
    terminal
  • GDSs have limited speed and search capabilities
  • It is difficult to interoperate them with other
    systems and data sources

77
Challenges of Travel Industry (II)
  • GDSs are legacy systems and suffer from
  • Classical problems with centralized architectures
  • Among the millions of travel agents, only about
    10 to 20 of all travel agents are in connection
    with the GDS companies
  • Weak support for SMEs (major hotel chains and
    etc..)
  • Do not support every type of services
  • in travel industry (no support for tours)

78
A Web service based architecture can bring
several advantages to the industry
  • Opening up the resources over the Internet
  • Interoperability
  • Ability to access legacy systems
  • Better support for SMEs
  • Ease in service discovery
  • Machine processing
  • Better accessibility

79
Web Services in Travel Industry
  • A few early adopters in the travel industry have
    started developing Web Services
  • Sabre and
    Datalex are among
  • the first companies to develop OTA based Web
    services
  • Sabre Web Services provide all the functionality
    needed to sell travel
  • Galileo also provides a Web service based
    solution and claims to have cut down the
    development time by 80

80
New Business Opportunities through Web Services
in the Travel Domain (I)
  • GDS companies support only major travel products
  • Airline ticketing,
  • Hotel reservation and
  • Car rental
  • Through Web services other types of specialized
    services can be made available
  • Especially different types of tour and
    transportation based travel products can be
    advertised and accessed

81
New Business Opportunities through Web Services
in the Travel Domain (II)
  • Among the millions of travel agents, only about
    10 to 20 of all travel agents are in connection
    with the GDS companies
  • Most travel agencies and travel organization
    companies choose to manage travel services by
    themselves, due to reasons which may be
  • Technical, or
  • Economical
  • These companies generally suffer from the lack of
    advertising their services as well as publishing
    them electronically

82
New Business Opportunities through Web Services
in the Travel Domain (III)
  • Web services technology will provide a solution
    for all companies, especially for small-to-medium
    enterprises in the travel industry
  • The travel agencies and service providers will
    collaborate with each other on a new level
  • The companies will be able to provide every type
    of travel service the service alternatives will
    be found on the fly

83
Service Semantics in Travel Domain
  • Generic service semantics can be defined through
    DAML-S (later OWL-S) upper ontology
  • However some other properties of the services
    depend on the application domain
  • To facilitate the discovery of the Web services,
    there is a need for an ontology to describe
    service functionality in the domain

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Ontology Efforts in the Travel Domain
  • There are some efforts in this direction
  • There have been some efforts in defining the
    message ontologies in the travel domain such as
    the Harmonise project http//www.harmonise.org/
  • The Harmonise project have defined the
    Interoperability Minimum Harmonization Ontology
    (IMHO)

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Open Travel Alliance (OTA)
  • OTA exposes considerable amount of domain
    knowledge which can offer significant value in
    describing the semantics of travel Web services
  • Generic messages
  • Air messages
  • Car message
  • Hotel messages
  • Golf Tee Times
  • Insurance messages
  • Package Tours/Holiday Bookings
  • Travel Itinerary messages
  • Rail information messages
  • Loyalty messages
  • Profile messages

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Service Functionality Ontology
First Level
TravelWebServices
.........
VehicleServices
RailServices
AirServices
InsuranceServices
HotelServices
AirDetailsServices
..........
.........
..........
AirBookingServices
AirScheduleServices
CheckingAvailabilityServices
RequestAirAvail
ResponseAirAvail
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The advantages of Service Functionality Ontology
  • All sorts of Web services can be classified by
    using the nodes of such an ontology to make their
    meaning clear
  • Web service instance discovery is facilitated
    All the services classified through a node in the
    ontology can be retrieved from service registries

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Message Ontologies
  • There is a need for message ontologies
  • It is also necessary to define the semantics of
    the messages exchanged so that the party
    receiving the message can interpret it
  • When ontologies are used to describe the
    messages, since the messages can refer to
    ontology concepts, it becomes possible to map one
    message instance into another through ontology
    mapping although they may be defined through
    different ontologies

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For Further Information
  • IST-1-002104-STP Satine Project Semantic-based
    Interoperability Infrastructure for Integrating
    Web Service Platforms to Peer-to-Peer Networks
  • http//www.srdc.metu.edu.tr/satine/

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Conclusions
  • Semantic information about Web services can be
    made use of both
  • through querying the service registries and
  • through reasoners running over ontologies
  • Needless to say reasoning produces new
    information and hence is more powerful
  • But given that we do not have industrial strenth
    reasoners yet through querying the we can get
    very useful semantics on Web services

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Conclusions
  • The semantic efforts on the Web services area
    need to focus on application domains
  • Semantics is domain specific knowledge
  • Also different domains have evolved differently
    and they have different needs
  • Web service technology can improve the
    interoperability and can introduce new business
    models in these domains

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