How to Talk to Anyone, Anywhere, Anytime

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How to Talk to Anyone, Anywhere, Anytime

• Presented by Mary Byers, CAE
• mbyers_at_marybyers.com

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Communicating Successfully Requires

• Being other-centered rather than self-centered.

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Being other-centered rather than self-centered.

• Worry more about your audience and less about
  yourself.

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Being other-centered rather than self-centered.

• Worry more about your audience and less about
  yourself.
• Dont let them see you sweat.

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Being other-centered rather than self-centered.

• Worry more about your audience and less about
  yourself.
• Dont let them see you sweat.
• Fake it til you make it. (Act like the speaker
  you want to be. Great speakers)

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Communicating Successfully Requires

• Being other-centered rather than self-centered.
• Asking what is it that they need to know and
  why?

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Communicating Successfully Requires

• Being other-centered rather than self-centered.
• Asking what is it that they need to know and
  why?
• Preparation every 20 minutes of presentation
  time requires an hour of preparation time

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Practical ways to be other-centered

• Make eye contact

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Practical ways to be other-centered

• Make eye contact
• Smile

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Practical ways to be other-centered

• Make eye contact
• Smile
• Use notes instead of a word for word manuscript

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Practical ways to be other-centered

• Make eye contact
• Smile
• Use notes instead of a word for word manuscript
• Get out from behind the podium and MOVE!

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Practical ways to be other-centered

• Make eye contact
• Smile
• Use notes instead of a word for word manuscript
• Get out from behind the podium and MOVE!
• Make it interactive

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Asking what is it that they need to know and
why?

• The answer to this question will form the
  foundation of your presentation.
• Use mind-mapping.
• Also ask how can I make this interesting? (Use
  stories!)

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Mind-Mapping
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Stories

• Get an audience listening

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Stories

• Get an audience listening
• Provide change of pace

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Stories

• Get an audience listening
• Provide change of pace
• Can be entertaining

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Stories

• Get an audience listening
• Provide change of pace
• Can be entertaining
• Teach without preaching

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Stories

• Get an audience listening
• Provide change of pace
• Can be entertaining
• Teach without preaching
• Enhance memorability

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Stories

• Get an audience listening
• Provide change of pace
• Can be entertaining
• Teach without preaching
• Enhance memorability
• Make it personal for audience

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Preparation

• Keep a file of interesting facts and statistics.
• Jot down story ideas and keep them for future
  reference.
• Practice in front of a mirror and in your mind.

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Great speakers think less about what they have to
say and more about what they have to ask.
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Questions to ask yourself

• What do I need to know about my audience?
• What can I say that will be of interest to my
  audience?
• What stories can I include?
• What shouldnt I cover?

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Know your audience.

• Demographics (male, female, age)
• How many?
• Room layout
• AV Requirements (Dont fall prey to death by
  Power Point!)

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When youre able to make the audience think,
laugh, or come to a new understanding, they will
think youre a great speaker.
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Five Tools to Make You More Successful

• Mind

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Five Tools to Make You More Successful

• Mind
• Energy

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Five Tools to Make You More Successful

• Mind
• Energy
• Face

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Five Tools to Make You More Successful

• Mind
• Energy
• Face
• Body

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Five Tools to Make You More Successful

• Mind
• Energy
• Face
• Body
• Voice

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Voice

• Rate
• Pitch
• Volume

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A Word About Communicating One-on-One

• Utilize the Three Questions technique

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A Word About Communicating One-on-One

• Utilize the Three Questions technique
• Im interested in learning more. Would you tell
  me about that?

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It only takes a little effort to move from being
mediocre to magnificent.
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Think you can, or think you cant, and either
way you will be right. --Henry Ford
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www.ada.org/goto/newdent