Maintaining Microsoft Windows XP William Keener Technical Writer Global Services Automation Microsof

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Maintaining Microsoft Windows XPWilliam
KeenerTechnical WriterGlobal Services
AutomationMicrosoft Corporation
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Can You Answer Yes to All These Questions?

• Do you have the latest updates for all your
  software?
• Have you scanned for viruses lately?
• Do you have a firewall enabled?
• Do you have a current backup?
• Have you recently performed other routine
  maintenance tasks (Check Disk, Disk Cleanup,
  Defrag)?
• Do you know how to troubleshoot and recover from
  a disk failure?

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Keep All Your Software Updated

• Windows Updatehttp//www.microsoft.com/technet/co
  lumns/security/5min/5min-104.asp
• Automatic Updates
• Q306525, HOW TO Configure Automatic Updating in
  Windows XP
• Q327838, HOW TO Schedule Automatic Updates in
  Windows XP and Windows 2000
• Q328010, How to Configure Automatic Updates by
  Using Group Policy or Registry Settings
• Office Updatehttp//office.microsoft.com/ProductU
  pdates/
• Other programs for example, Windows Media
  Player (Q329477)
• Windows Update Catalog (Q323166)
• Security updates (Notification Service,
  Bulletins, MBSA, Hfnetchk, and so on)
  http//www.microsoft.com/TechNet/Security/

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Windows Update

• On the Tools menu in Internet Explorer, click
  Windows Update
• Accept Microsoft ActiveX control (first time
  only)
• Click Scan for updates
• Click Review and install updates
• Click Install Now to install critical updates
• Critical updates are security fixes and other
  important updates that keep your computers
  current and your network secure

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Automatic Updates

• Right-click My Computer, and then click
  Properties
• Click the Automatic Updates tab
• Looks on the Windows Update Web site for critical
  updates and automates the process of downloading
  and installing them
• Specify a schedule that Windows follows to
  install critical updates (Q327838)

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Configuring Automatic Updates
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Software Update Services

• White paperhttp//go.microsoft.com/fwlink/?linkid
  6928
• A new tool for IT Professionals to manage and
  distribute critical updates
• Permits IT Administrators to configure their own
  server that contains content from the live
  Windows Update site to service corporate servers
  and clients on their intranet

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Updating Other Programs

• Office Updatehttp//office.microsoft.com/ProductU
  pdates/
• Windows Media Player (Q329477)
• Click Check For Player Upgrades on Help menu
• Configure Automatic Updates by clicking the Tools
  menu, clicking Options, and then clicking the
  Player tab
• Antivirus and firewall programs
• If possible, configure to download updates (for
  example, new virus definitions) automatically
• Check with the vendor for updates

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Protect Against Viruses

• Virus Protection Strategieshttp//www.microsoft.c
  om/technet/security/virus/
• Remedies for Virus Reliefhttp//www.microsoft.com
  /security/articles/remedies_viruses.asp
• Use an updated antivirus program
• Check with antivirus vendor for latest virus
  definitions
• Obtain tools or manual virus removal steps
• Windows Catalog (Q295322)
• Update Windows, Office, and other programs
• Use a firewall (Q320855)

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Firewalls (Q321050)

• Prevent unauthorized access to or from a private
  network
• Hardware or software
• Enabling ICF (Q283673)
• Windows Catalog (Q295322)

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Backup Considerations

• Backup media network drive, tape, another local
  disk or ZIP drive, or CD
• Windows XP backup (Q309340)
• Professional (Q308422)
• Home Edition (Q320820)
• Automatic System Recovery
• Files and Settings Transfer Wizard, Compressed
  Folders, Copy
• Other backup programs Windows Catalog (Q295322)

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NTBackup What to Back Up and When

• Wizard mode or Advanced?
• Normal, incremental, differential, copy, daily
• What is system state?
• Manual or scheduled?

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Automatic System Recovery

• Windows XP Professional only
• Not a backup replacement
• Designed to restore system partition only if
  there is a disk failure

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Other Backup Options

• Files and Settings Transfer Wizard
• Compressed folders
• Copy, XCopy
• System restore?
• EFS export certificates and private keys
  (Q223316)
• Windows Media Player backup licenses (Q265473)
• Password reset disk (Q321305)

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Other Routine Maintenance

• Check Disk
• Defrag
• Disk Cleanup, compressed folders, and NTFS file
  system compression

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Troubleshooting and System Recovery

• Safe Mode, Last Known Good
• System restore
• Recovery Console
• Repair/reinstall

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Additional Resources

• Chapters 24 and 25, Microsoft Windows XP Inside
  Out, Microsoft Press, 2001
• Chapter 14 Backup and Restore, Microsoft Windows
  XP Resource Kit, 2001
• Windows XP Home Pagehttp//www.microsoft.com/wind
  owsxp/
• Windows XP Support Centerhttp//support.microsoft
  .com/default.aspx?scidfhEN-USwinxp

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