Title: Mc D
 1GOOD MORNING
  2McDonalds
-  
-  Presented By- 
-  Deepti Garg 
-  Prashansa Saran 
-  Vibha Sharma 
-  Vishal 
-  Pearl Juneja 
3QUIZ TIME????? 
 4- Ques-1 Name the McDonald brothers? 
- Ray and Maurice 
- Richard and Maurice 
- Richard and Maureen 
- Kroc and Ray 
-  
-  
Richard and Maurice 
 5- Ques-2 In which town did the two McDonald 
 brothers opened the first McDonalds
 restaurant????
- (a)1937 in San Bernadino,California 
- (b)1900 in Illinois 
- (c)1950 in North Carolina 
- (d)1955 in Maine 
-  
 1937 in San Bernadino,California  
 6- Ques-3 Which of the following items that are 
 served at McDonald's do you think has the most
 calories ?
- (a)Two Egg McMuffins 
- (b)Four Regular Hamburgers 
- (c)Two Big Macs 
- (d)One Large Chocolate Shake 
-  
-  
-  One large 
 Chocolate Shake
7- Ques-4 What was the name of the milkshake machine 
 in which Ray Kroc originally invested, which
 inevitably lead to the creation of the McDonalds
 company?
- (a)Multimixer 
- (b)DuoShake 
- (c)Roto-Mixer 
- (d)Ray-Mix 
-  
-  Multimixer
8- Ques-5 McDonalds introduced a food preparation 
 called __________ ????
- Made for us 
- Made for others 
- Made for you 
- Made by us 
-  Made for you
9-  
-  Congratulations 
-  to all 
-  the winners
10- McDonald No Longer the Great American Meal 
11  12 MISSION  
 McDonalds India serves only the highest quality 
products. All McDonalds suppliers adhere to 
Indian government regulations on food, health and 
hygiene while continuously maintaining McDonalds 
own recognized standards. All McDonalds products 
are prepared using the most current, 
state-of-the-art cooking equipment to ensure 
quality and safety.  
 13VISION
McDonalds vision is to dominate the global food 
service industry.Global dominance means setting 
the performance standard for customer 
satisfaction and increasing market share and 
profitability through successfully implementing 
convenience value and exception strategies.      
 14 GOAL  
 Mc Donalds ad line 
goes like Food Family Fun So 
McDonalds goal is to provide palate tasting 
,pure and hygienic food to its customers at very 
affordable price so that people get fun visiting 
more and more here.  
 15 PRODUCTS
 Deserts
Ice-cream
 Salads
Chicken McNuggets
Hamburgers
French Fries 
 16 Target Customers
-  
 
- The main target of McDonalds is children. 
- Ray Kroc, the man behind the McDonald's empire, 
 understood from Day McOne that youngsters were
 his target market. They attract the kiddies to
 the burgers and shakes.They have also launched
 toys to attract the children.
- The parents will go where the kids want to go. 
17HISTORY 
 181937
-  In December, Richard and Maurice McDonald open 
 the first McDonalds drive-in restaurant in San
 Bernardino, California.
- Introduced self-service concept. 
- Success factors were speed,service and 
 cleanliness.
191950-1960
- In 1952,the first franchisee was Neil Fox,who set 
 up drive-in in Phoenix,Arizona.
- By 1955,the restaurants revenues had risen to 
 350,000.
- The franchising system failed. 
- On April 15,1955, Ray Kroc opens his first 
 McDonalds in Des Plaines, Illinois.
20- Continued. 
- In July, Ray Kroc opens his second McDonalds in 
 Fresno, California.
- Total sales for the company are 1,93,772. 
- In 1955,Ray Kroc established the franchising 
 company, McDonald System Inc., for the
 McDonalds brothers.
211961-1970
- In 1961,Kroc bought out the McDonalds share for 
 2.7million,and changed companys name to
 McDonalds Corporation.
- In 1965,McDonalds went public selling its share 
 for 22.50 each.
- The share price skyrocketed to 49 within a week. 
- In 1967,the price of hamburgers was raised from 
 15 to 18 cents.
- By the end of the 1960s,Kroc established over 400 
 franchising outlets.
221971-1980
- During the 1970s,the number of McDonalds 
 restaurants grew at an average of about 500 per
 year.
- In 1975,the first Drive-Thru operation was 
 established in Sierra Vista,Arizona.
- By the end of 1970s,McDonalds had over 5000 
 restaurants and sales exceeds 3 billion.
231981-1990
- In 1985,McDonalds was included in the 30-company 
 Dow Jones Industrial Average.
- In 1986,McDonalds became the first fast food 
 chain to provide customers the list of
 ingredients used in its products.
- In 1987,company added salads to its menu. 
241991-2000
- In 1990s,McDonalds problems arises bcoz of 
 changing customer preferences and increased
 competition.
- Customers started to prefer eating at home using 
 the microwave to heat the food.
- Customers became more health conscious and 
 selected fresh food over fatty,fried food and red
 meat.
-  
25Continued
- Obesity became a major health problem.McDonalds 
 had to face legal suits in the US over claims
 that its high calorie food causes health
 problems.
- During this time,McDonalds faced increased 
 competition from fast food chains like
 Wendys,Burger King,Pizza Hut,KFC,Subway.
- Customers rated both Wendys and Burger King 
 better,as far as the quality of food was
 concerned.
26Continued..
- It could add only 195 restaurants during 
 1991-1992.
- In 1993,McDonalds finalized an agreement for 
 setting up restaurants inside Wal-Mart retail
 stores.
- In 1996,McDonalds and Disney entered into a 1 
 billion 10-year agreement.
- It began to open tiny restaurants in gas stations 
 owned by Amoco and Chevron.
- In 1997, The relationship between McD and its 
 Franchisees were strained which led the
 Franchisees to join an independent group called
 Consortium.
27SWOT ANALYSIS
- STRENGTH- 
- Brand Recognition. 
- Their marketing campaign continues to focus on 
 brand Recognition by promoting their name.
- Overseas market. 
- Successful items Fries, Happy Meal, Big Mac, Egg 
 McMuffin.
28- WEAKNESS- 
- Declining market share. 
- Disgruntled franchisees. 
- Changing customer preferences. 
- Changes in the external environment. 
- Declining market values. 
- Weak product implementation. 
- Limited menu(fast food). 
29- OPPORTUNITIES- 
- Ability to add healthier lines of food. 
- International expansion. 
- Growing dining-out market. 
- THREATS- 
- Growing competitors like Burger King,Wendys etc. 
- More health-conscious consumers. 
- Changing demographics. 
30  31  32(No Transcript) 
 33(No Transcript) 
 34Product
- Wide Range of Food Products 
- Wide Breadth and low depth 
- Standardised product yet differentiated. 
- Think global act local strategy i.e, customer 
-  taste and preference 
-  Apart from global fare, a slew of 'glocal' 
 products like the McAloo Tikki burger were added
 for the local palate.
35Mc Donalds product line 
 36   37Major Competitors 
 38- Question -1 McDonalds was once hailed as the 
 role model for fast food industry. In the 1980s
 and early 1990s ,it was one of the most
 successful companies in the food industries.
 However , in the late 1990s, it experienced
 major problems which reflected in poor sales. Do
 you think McDonalds faced poor sales in the late
 1990s mainly because of changes in the external
 environment?
- Question-2 Some analysts feel that McDonalds 
 problems in the late 1990s were due to its
 inability to bring about a change in the internal
 environment of the organization. What were the
 problems in the internal environment that
 resulted in McDonalds poor performance in the
 late 1990s?
39- Question-3 Many analysts feel that franchising 
 is the best way to grow, more so, in
 international markets. However, the McDonalds
 franchisee model which was very successful in the
 1980s took a beating in the late 1990s. What
 according to you were the problems with the
 McDonalds franchisee model ? In the light of
 such problems, do you think it is still the way
 to grow?
- Question-4 Soon after taking over as the CEO of 
 McDonalds, Cantalupo had taken various steps to
 reverse the downward slide of McDonalds. Do you
 think the steps taken by Cantalupo would see
 McDonalds emerge as the Great American meal
 once again ? What, according to you, should
 Cantalupo do to take McDonalds back to its
 youthful vigor?