Sutherland Global Services Was Assessed At Maturity Level 5 P-CMM Assessment

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Sutherland Global Services Was Assessed At
Maturity Level 5 P-CMM Assessment
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Sutherland Global has recently achieved the
distinction of being the first pure-play BPO to
be assessed at maturity level 5 of the P-CMM
(People Capability Maturity Model) developed by
Carnegie Mellon University. The P-CMM framework
sets the standard for the organizational maturity
of people and practices.
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The 5P-CMM framework ensures that employee needs
are met and the organization is working at its
highest level of competency. Sutherland Global
was given the ranking of 5 that is the maximum
achievable maturity ranking for effectiveness and
efficiency of a business. Assessment of
Sutherland was personally conducted by Bill
Hefley Professor at Carnegie Mellon University
who led to the development of the P-CMM framework.
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The unique integrated HR model employed by
Sutherland Global received accolades from the
assessment committee. Sutherland Global was
acknowledged as a company that is committed and
driven towards the success of its employees and
recognizes the value of skilful organization.
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Among other things Sutherland Globals
innovative recruitment skills and online
applicant tracking system were also appreciated
in the P-CMM assessment. As an excellent example
of continuous educational development the
companys Center of Learning was commended by the
assessment committee.
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The career platform provided by Sutherland proved
highly beneficial for the people. The company has
not only provided jobs helping in prosperity of
people of Windsor Canada area but has also become
an important part of the Windsor community.
Today the company is a global organization and
it has reached such heights only because of its
employees who have prospered along with the
company.
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With its unique approach to the BPO business
Sutherland continues to develop employee talents
and exceed client expectations. The P-CMM Level 5
assessment is an indication of Sutherland
Globals commitment and dedication for promoting
innovative ideas and new thoughts in the BPO
business.
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Sutherland utilizes state of the art technology
20 years of experience and skilled workforce to
cater the requirements of their clients.
Sutherland has an employee base of more than
17000 employees and the company has won several
awards for providing excellent services that
exceed client expectations. To read more about
Sutherland Global Services visit
http//www.suth.com
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THANK YOU