Sutherland BPO Services in Banking Sector

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Sutherland BPO Services in Banking Sector
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Like other industries, banks too want to minimize
their operational costs by executing their
processes efficiently. In order to achieve this,
the banking sector is offering significant
process outsourcing opportunities to BPOs.
Banking sector is now extensively utilizing the
BPO services to streamline and optimize its
various operational processes. Outsourcing helps
the banks to reduce cost and risk of management
to a great extent.
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Outsourcing scales up the business operations
rapidly and maximizes revenue of the banking
organizations. Sutherland is a leading BPO giant
that offers innovative strategies and domain
expertise to help its clients in the banking
sector to increase their productivity and market
share.
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Sutherland provides a perfect banking solution by
offering expert domain knowledge, strategic
process management, and high-end technology at
significantly lower cost. We align our reporting
assignment according to the geographic and
business priorities of the clients. Sutherland
Global Services has multiple offices in US, UK,
Canada, India, Mexico, and Philippines.
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With an experience of 20 years in providing
contact center and back office services,
Sutherland facilitates its clients from the
banking sector to focus on their core competences
and achieve their business objectives. With an
aim to improve the productivity, reduce cost, and
speed up the implementation of the processes,
Sutherland BPO services offer the following
banking BPO banking solutions to its clients.
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Contact Center Account inquiry management
(phone, email, and web), balance transfers and
consolidations, collections, cross-selling and
up-selling, customer acquisition, customer
service, help desk, inbound/outbound
telemarketing, lead generation and qualification,
loyalty/win-back programs, new account activation.
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Transactional Processes Account maintenance,
account opening/processing, accounts receivable
management, card application processing,
check/item processing, clearing and settlement,
exceptions handling, loan application processing,
payment processing.
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Sutherland Global has the expertise and banking
domain knowledge to offer complete banking BPO
services. As banking process handling involves
confidential data, we offer a reliable
outsourcing solution and safeguard all the
important details provided by the banks. We offer
stringent security features by implementing the
privacy policy strictly.
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Sutherlands banking solutions include
re-engineering processes by implementing optimal
outsourcing strategies to ensure results. Some of
the leading banks in the world are in our client
list due to unparallel BPO services we provide.
To know more, visit http//www.suth.com
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THANK YOU