Business Process Outsourcing (1) - PowerPoint PPT Presentation

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Business Process Outsourcing (1)

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Title: Business Process Outsourcing (1)


1
BPO - A Boon for Corporate World
2
BPO is yielding high profitability to large
organizations and generating large number of
business opportunities in developing countries.
BPOs provide high profitability and excellent
process outsourcing model that is a win-win
situation for both the organizations and the
outsourcing providers. Numerous benefits of
Business Processing Outsourcing make BPOs a boon
for corporate world.
3
Varied industry verticals and services BPOs
cater to a wide range of industry verticals that
include healthcare, insurance, retail, mortgage,
banking, technology, telecommunications and more.
The services that they offer are also wide
ranging and include Customer Support Services,
Tele-Marketing Services, Technical Support,
Accounts Management, Order Management, Document
Management, Transaction and Payment Processing,
HR and more.
4
Cost Saving BPO offers significant cost
reduction that companies usually have to bear in
managing the staff and other non-core business
processes. BPO minimizes costs and offers great
cost savings by virtue of process improvements,
reengineering, and use of global standard
technology. Organizations also save a lot of time
by handing over their secondary tasks to BPOs.
Consequently, organizations can zero in on their
primary targets and achieve high profitability.
5
Better Management BPO makes management of an
organization planned and more result-oriented.
Delegation of tasks to BPOs makes it easier for
the organizations to give considerable importance
to every task. BPOs manage all the business
processes for an organization except the primary
ones. Consequently, organizations can focus well
on their core objectives and can yield increased
cash flow.
6
Access to scalable operations BPOs are a great
boon for scalable organizations and help them to
keep pace with rapidly changing market trends.
BPOs provide access to resources like high-end
technology, professional expertise and well
defined management methodologies to improve the
competitive position of the organization.
7
Enhance Productivity Better management and focus
on the primary tasks results in achieving high
productivity by an organization. Human resource,
finance and accounting are imperative part of an
organization but at the same time - costly,
resource-intensive and time consuming.
Outsourcing of these non core business processes
can result in high efficiency and productivity.
8
More Profitability Today BPOs are being
recognized as savior of many organizations. They
help companies to yield better turn over and high
profitability by reducing work pressure and
managing business processes effectively and
efficiently. BPOs address to customers' queries
and grievances 24x7. BPOs provide high quality
customer support services and effectively resolve
the problems faced by the customers. They also
retain and acquire new customers', thereby
increasing profitability.
9
Sutherland offers world-class BPO companies to
its global clients through 18 delivery centers
spanning 6 countries. We have a workforce of over
17,500 employees. We our proud of our people and
so are they about being associated with
Sutherland Global. To know more about Sutherland
Global Services, our domain expertise, our people
and processes, browse through http//www.suth.com
10
THANK YOU
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