Worldwide 440,000 employees / Tesco Ireland 14,000 ... 200

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Why Choose a Career in Retail? Presented by
Sam Shepherd Tesco Ireland

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TESCO TODAY

• International Company
• Worldwide 440,000 employees / Tesco Ireland
  14,000
• Total stores across the world 3728 / Tesco
  Ireland 109
• Number of markets - 13
• Where? China, Czech Republic, Hungary, Japan,
  Malaysia, Poland, Republic of Ireland, Slovakia,
  South Korea, Thailand, Turkey, UK, USA
• Careers in Distribution, Office, Retail,
  Marketing, law, commercial, Finance, HR, Property
  , Supply chain.
• 43.78 of our staff are male and 56.22 are
  female.

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Tesco History

• Founded by Jack Cohen in 1919 with a market stall
  in Londons East End
• Opened first stores in 1929
• Shares floated in 1947 and expansion throughout
  the UK with a number of acquisitions and new
  store openings now 2115 in UK alone!
• Launched Clubcard in 1995 and overtook Sainsburys
  
• Late 1990s Overseas development commenced
• In 2006 we started the expansion into America
  with Fresh and Easy stores
• Sales last year were 51.8 billion

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Tesco Ireland

• 1997 Tesco PLC acquired the retailing and supply
  chain of Associated British Foods in Ireland
  Better known as the Quinnsworth and Crazy Prices
  retail chain
• There were 8,300 employees across 75 stores.
• 1998 Introduced Computers for Schools since
  then donated over 10 million of computer
  equipment to Irish schools, Clubcard was
  introduced and became Irelands leading loyalty
  programme
• 2000 Introduced Grocery Home Shopping the
  first online shopping service in Ireland, Save as
  you Earn was introduced for staff
• 2001 First Tesco Ireland Charity of the Year
  Programme The Irish Cancer Society - since then
  we have helped raise over 6 million for Irish
  charities. Now promoting Make a Wish.

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Tesco Ireland

• 2004 Launched our first self scan checkouts,
  opened our first express store in Ratoath in Co
  Meath and our first Extra in Clarehall, Dublin
• 2005 Opened our first Petrol Filling Station in
  Dundrum, we now have 14
• 2007 Opened state of the art Distribution Centre
  in Donabate Co Dublin, Tesco Mobile was launched
• 2008 Today 111 stores employing over 14,000
  staff and continuously innovating products and
  services for our customers.

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Why did I choose Tesco?

• Started career in retail
• Worked for various companies
• Wanted a Company where my career would grow as I
  developed
• Wanted opportunities so that I would not get
  bored!
• Wanted the chance to travel!
• Wanted a Company the truly values its people.

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Roles in Tesco

• Joined in 2001
• Group Personnel Manager covering Superstores in
  North West, North Wales, Cumbria and the Isle of
  Man
• Group Personnel Manager covering High street
  stores in North West
• HR Integration Manager Tesco Malaysia
• Format Personnel Manager Tesco Ireland

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Our Steering wheel Values
Performance is measured on the Corporate
Steering wheel. The People Measures are - I
have an Opportunity to Get on I have a Manager
who helps I have an Interesting job I am
treated with respect
WE TREAT PEOPLE HOW WE LIKE TO BE TREATED
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HOW DO WE DELIVER THE PEOPLE VALUES?

• Opportunity to get on-Options programmes at all
  levels Stores, Office and DC Graduate
  programmeInternational Opportunities
• A Manager who helps Great behavioural and
  technical training for all ManagersVacancies
  less than 3Ask more than Tell culture

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HOW DO WE DELIVER THE PEOPLE VALUES?

• An Interesting Job -Multi skillOpportunities to
  move departmentsFlexibility with working
  hoursOptions development
• To be treated with respect Forums every
  monthViewpoint once a yearGrievance procedure
  Team 5 messages

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LIVING SERVICE PROGRAMME
Share a Smile
Know your stuff
Show You Care
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The Vision for Living Service is

• To access and release the pride, responsibility
  and motivation of people so that they can create
  effective relationships both with each other and
  with customers, using a One Team approach towards
  successful business growth

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OPPORTUNITIES IN TESCO

• Stores
• Section Managers e.g. Non Food, Produce, Stock
  Control, Checkouts, Compliance
• Trading Managers and Personnel Managers
• Store Managers
• Regional Team roles
• Head office Distribution
• Roles in Finance, Commercial buying, Store
  planning, legal department, Personnel and
  training, Marketing, IT, Loss Prevention and
  security, Merchandising, Property, Supply chain,
  Logistics

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GRADUATE SCHEME

• 18 month programme
• 3 x six month placements across the office or 2
  placements in stores
• Leadership development
• Won the Best Retail Graduate Recruiter in 2007
  and 2008
• Over 500 applicants this year
• 15 places to fill

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What can a career in Tesco Retail offer?

• Working with the general public great life
  skills
• Opportunity for first hand management experience
• Scope for progression and self development -
  nationally and internationally
• Options programmes individually tailored
  programme of development available to anyone with
  the will and ability to take on a management
  responsibility in Tesco
• Store Managers Academy
• General assistant to Management programmes
• Graduate options programme Retail, Distribution,
  Office and Personnel
• Accelerated programmes e.g. Personnel Manager
• Options programme for the Office - all levels
  from entry to Director
• 1 in 30 of our employees across the business
  are on a development scheme

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Individual Profiles

• JAMES CANAVAN Head office programme
• Joined in November 2006
• Space, Range and Merchandising project role to
  accurately map products onto the shelves in
  stores
• Property Department working on energy
  management to look at how we can be more
  efficient in our stores in line with our Green
  agenda
• Finance Department working on the financial
  model behind introducing new management
  structures to stores.
• Appointed to role as Buyer for Horticulture and
  Prepared Produce with commercial department
  responsible for developing a range for customers
  and driving sales. Wide variety of skills needed,
  from financial planning to marketing, very varied
  and fast paced.

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Individual Profiles

• ORLA DOOLEY Stores programme
• Joined in November 2006
• Non Food Manager in storesFocus on understanding
  customer needs as well as developing staff to
  deliver great service and talent spotting them
• Personnel Manager Greystones store Focus on
  ensuring the Managers are the best that they can
  be and thorough training for all staff to deliver
  great customer service.
• working as part of the Senior Team is never
  dull, with a lot of emphasis put on initiative
  and corporate awareness. My role was to grow and
  maintain a positive and energetic environment
  where staff and management could work proactively
  together to achieve the store targets.

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What success looks likeSTEVE LEACH OPERATIONS
DIRECTOR

• Joined in the 1960s after leaving school
  sweeping floors
• Was the youngest Store Manager at the age of 21
• Moved on to be an Area Manager covering a group
  of stores
• Moved to office role as Customer Service Director
• Moved to Tesco Ireland as Operations and
  Logisitic Director
• FROM FLOOR SWEEPER TO OPERATIONS DIRECTOR

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What success looks like. Tony Keohane Chief
Executive

• Joined Quinnsworth in 1978 as a Store Manager 
• 1981 - Promoted to Regional Manager - 20 stores
  in the west region
• 1995 - appointed to the Board of Quinnsworth
• 1997 - appointed as a Director of Tesco Ireland,
  following the acquisition of the
  Quinnsworth/Crazy Prices business by Tesco plc. 
• 1999 - appointed as a Stores Director of Tesco in
  UK with 25 stores in the Manchester/ Birmingham
  area

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What success looks like.

• 2001 - Property and Supply Chain Director, Tesco
  Ireland responsible for the successful
  development of the Tesco stores network in
  Ireland including the first Tesco Extra
  hypermarkets in Ireland
• 2006 Appointed as Chief Executive
• He currently chairs the Government appointed
  Services Strategy Group.
• Recently addressed the annual IMI conference on
  aligning growth and sustainability, focusing on
  adapting to the demands of climate change

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Rewards of working for Tesco

• As well as offering great career opportunities we
  also offer the following great benefits -
• SAVE AS YOU EARN SCHEME
• PENSION
• SHARE BONUS SCHEME
• STAFF DISCOUNT
• LIFE ASSURANCE
• TAX FREE ANNUAL COMMUTER SCHEME
• STORE MANAGER BONUS/ SHARES
• LEISURE DEALS OFFERING DISCOUNTS
• A Job in Tesco really can be the start of
• a Career for Life

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Future for Tesco

• Continued expansion Internationally
• Approx. 15 more stores across ROI next year
• Continue with our plans to be Green with more eco
  friendly stores
• More links with the local community supporting
  local issues
• 2 year link with our Charity of the Year Make a
  Wish
• More opportunities for careers with a further 120
  Managers needed next year in Ireland alone

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Advantages of Retail careers in Tesco -

• People will always need to shop!
• Huge variety of work - Shops, Office and DC
• Great experience dealing with the general public
  and our staff
• Working with experience Managers who can develop
  potential
• Opportunities to influence at all levels
• International career potential
• Development based on ability and aptitude
• Great Benefits
• CAREER FOR LIFE!