New Company Orientation

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New Company Orientation
Hartsfield-Jackson Atlanta International Airport

• City of Atlanta
• Department of Aviation
• Security Division
• Security is Everybodys Business

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Table of Contents
Contact Information...............
..................................................
............... Hours of Operation
... City Holidays
..
Authorizing Agent Processing Checklist
.... Service Fees
..
Methods of Payments....................
..................................................
........... Government Issued IDs
... SIDA Training Class
Schedule...
NON-SIDA Security Awareness Information
Airport Drivers Training Sche
dule.
Security Identification Badge Application
. Badge Expirations

Badge Renewals
.. Badge Returns
. Customs Seals
. Vehicle Access Permit Reques
t Form..
Vehicle Markings
. Escort Request Form
.. Compliance Enforcement Progr
am...
Pages 3-4 Page 5 Page 6 Page 7 Page 8 Page 9
Page 10 Page 11 Page 12 Page 13 Pages
14-19 Page 20 Page 21 Page 22 Page 23 Page 24
Page 25 Page 26 Pages 27-28
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Security Division - Contact Information
Karen Brown Badge Department
Tel [phone] FAX [phone]
E-mail Karen.Brown_at_Atlanta-Airport.com
Jerry Edwards, Sr. Fingerprinting Department
Tel [phone] FAX [phone]
E-mail Jerry.Edwards_at_Atlanta-Airiport.com
Keith Jackson Access Control Department
Tel [phone] FAX [phone]
E-mail Keith.Jackson_at_Atlanta-Airiport.com
Compliance Enforcement Tel [phone] FAX
404-530-6839 E-mail SecurityCompliance_at_Atlanta-A
irport.com
You may also contact the Security Division by
using our general telephone number or e-mail
address 404-530-6667 or SecurityID_at_Atlanta-Airp
ort.com
Security is Everybodys Business
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Security Division - Contact Information
City of Atlanta Department of Aviation Secu
rity Division P.O. BOX 20509 Atlanta, GA 303
20-2509 You may also visit the Hartsfield-Jacks
on Atlanta International Airport website at
www.Atlanta-Airport.com
Customer Guest Policy Due to safety concerns and
limited space, we no longer service customers
with guests (family, friends children).
Security is Everybodys Business
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Each day the office is closed from 1200p.m. to
100p.m. for lunch.
Security is Everybodys Business
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• City Holidays
• The Security Division will be closed for business
  on the following City of Atlanta observed
  holidays
  
• New Years Day
• Martin Luther King Jr.s Birthday
• Memorial Day
• Independence Day
• Labor Day
• Veterans Day
• Thanksgiving Day The Day After
• Christmas

REMINDER Each day the office is closed from 120
0p.m. to 100p.m. for lunch. On Wednesday the off
ice closes at 1200p.m. for the day.
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• Authorizing Agent Processing Checklist
• ? Sponsorship Letter
• Printed on sponsors company letterhead
• List activity to be performed, duration/location
  of project
  
• Sub-contractors must have letter from contractor
  tenant
  
• ? Authorizing Agent Appointment Letter
• Printed on company letterhead
• Signed by company management
• List individual to serve as authorizing agent
• ? Certificate of Insurance
• General Liability of 1 million
• Vehicle access required Automobile Liability of
  10 million (Excess Liability/Umbrella can
  reflect required amount)
  
• Expiration dates must be current
• CITY OF ATLANTA must be listed as an additional
  certificate holder (P.O. BOX 20509, Atlanta, GA
  30320-2509)

Security is Everybodys Business
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Security is Everybodys Business
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• Methods of Payments
• The Security Division currently accepts the
  following methods of payments
  
• Cash
• Certified Money Orders
• Company Checks
• Written out to City of Atlanta
• Prepaid Accounts
• Separate accounts must be opened for
  Fingerprinting, Badge
  
• Processing Vehicle Permits

We do not accept personal checks!
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Government Issued IDs List of Acceptable Document
s for Verification of Identity and Employment
Eligibility Required per Security Directive
1542-04-08C
Applicants must present two forms of
identification, one of which must be an
authorized photo ID, at the point of service.
Security is Everybodys Business
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• Please report to the Badge Department to sign up
  for the class prior to start time!
  
• The class size limit is 30 people!
• For classes you must bring the following
• Badge Application Form
• Copy of Fingerprint Clearance Results Letter
• Two Forms of Identification

Security is Everybodys Business
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• Security Awareness Information
• Non-SIDA Badges
• Non-SIDA badges holders must access the
  sterile/concourses/employment area through the
  main checkpoint only.
  
• The Non-SIDA badge is only authorized for the
  sterile (concourses) area. The Non-SIDA badge is
  not authorized for access to the ramp or SIDA
  areas.
• Badge sharing is never permitted.
• Non-SIDA badge holders are not allowed to escort
  or to be escorted into the sterile or SIDA
  areas.
  
• Non-SIDA badges should be displayed on your
  outermost garment below the neck and above the
  waist at all times while in the sterile area
  (concourses).
• If you lose your badge, you should inform your
  supervisor and the DOA Security Office
  immediately at 404-530-6667.
  
• Law Enforcement Officials, Airport Officials,
  your employer and Security Personnel can
  confiscated your Non-SIDA badge.
  
• A Breach of Rules Notice (BORN) can be issued as
  a result of a security violation. Depending on
  the severity of a security violation/breach you
  can receive a fine, suspension of access
  privileges and/or revocation of Non-SIDA badge.
• If you witness anyone violating security
  procedures, please call the DOA Security
  Compliance Section at 404-530-2362.
  
• To report suspicious incidents contact the
  Atlanta Police Department at 911.

Security is Everybodys Business
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• Classes are instructed by Department of Aviation
  Operations Division
  
• CALL 404-530-6620 to Schedule!
• For classes you must bring the following
• Valid Drivers License
• Badge Application Form
• A pencil/pen

Security is Everybodys Business
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Security Identification Badge Application
Procedures for completing the Security
Identification Badge Application Process
Authorizing Agent Responsibilities
1. Complete Items 1 Thru 5.
2. Complete Authorizing Agent Box.
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Security Identification Badge Application cont.
Procedures for completing the Security
Identification Badge Application Process
Employee Responsibilities 1. Complete Items 6 T
hru 19.
Authorizing Agents MUST VERIFY employees
personal information before the form is submitted!
2. Read the back side of the Application Form
sign/date once completed.
Security is Everybodys Business
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• Security Identification Badge Application cont.
• Procedures for completing the Security
  Identification Badge Application Process
  
• Fingerprinting Process
• 1. Employee must report to the Fingerprint
  Section with Badge Application Form two forms
  of government issued IDs
  
• 2. Internal Fingerprint Application will be
  completed
  
• Fingerprints will be taken for
• Standard 10-year FBI background check (Processing
  Time Up to 48 hours)
  
• STA Clearance (Processing Time Up to 14 Days)
• Payments are made at the time of service!
• Customs Seal Process
• Please inform the fingerprint staff, if you
  require a customs seal for your SIDA badge.
  Separate fingerprints will need to be taken.
  

Security is Everybodys Business
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• Security Identification Badge Application cont.
• Procedures for completing the Security
  Identification Badge Application Process
  
• Fingerprinting Process
• Authorizing Agents will be notified by the
  Fingerprinting Section via FAX or e-mail, once
  employee has cleared his/her background checks
  
• Retain one copy of employees Fingerprint
  Clearance Results Letter for future transactions
  (badge renewals lost/stolen replacements etc.)
  
• Attach one copy of employees Fingerprint
  Clearance Results Letter to Badge Application
  Form
  
• Airport Drivers Training
• Please complete the Drivers Training Class
  before reporting to the Badge Section for
  processing.

Schedule an appointment 404-530-6620
Security is Everybodys Business
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• Security Identification Badge Application cont.
• Procedures for completing the Security
  Identification Badge Application Process
  
• SIDA Training
• Employees applying for a SIDA badge must complete
  the Security Awareness (SIDA) Training Class
  prior to being issued a badge
  
• Report to Badge Section with Badge Application
  Form, copy of fingerprint clearance two forms
  of government issued IDs
  
• Sign in for appropriate class time
• Badge Application Form will be completed by
  instructor

• Non-SIDA Badges
• Employees applying for a Non-SIDA badge are not
  required to attend SIDA Training. Please provide
  a copy of the Non-SIDA Security Awareness
  Information, listed on page 12, to all employees.

Security is Everybodys Business
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• Security Identification Badge Application cont.
• Procedures for completing the Security
  Identification Badge Application Process
  
• Badge Process
• 1. Employee must report to Badge Section with
  the following
  
• Completed Badge Application Form
• One copy of Fingerprint Clearance Results Letter
• Two forms of government issued IDs
• Drivers Training Class Completion Form (if
  applicable)
  
• Customs Seal Clearance Results Letter (if
  applicable)
  
• 2. Payments are made at the time of service!

Please ensure the Badge Application is fully
completed and all requested information is
readily available at time of service!
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• Security Identification Badge Expirations
• When will my Security Identification Badge
  expire?
  
• Your Security Identification Badge will expire
  based on the following three scenarios
  
• Birthday 1-year Expiration The badge is set to
  expire on the individuals birthday to a maximum
  of 1 year (BDY1)
  
• Birthday 2-year Expiration The badge is set to
  expire on the individuals birthday to a maximum
  of 2 years (BDY2)
  
• Project Expiration The badge is set to expire on
  the companys project expiration date, which is
  determined by the sponsoring unit (if project end
  date is less than one year).

If your badge has been expired for more than 30
days, you must have your fingerprints re-taken.
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• Security Identification Badge Renewals
• What information do I need to renew my Security
  Identification Badge?
  
• It is important that you attend the SIDA and
  Airport Drivers Training Classes prior to
  reporting to our department for a badge renewal
  (if applicable).
• Security Identification Badge Application
• One copy of your Fingerprint Clearance Letter
• Two forms of identification
• Your currently issued Security Identification
  Badge
  
• Airport Drivers Training Completion Form date
  (if applicable)
  
• Customs Seal Clearance Letter (if applicable)
• Form of payment

You have 30 days prior to your badges expiration
date to renew your badge!
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Badge Returns Please complete the form below to r
eturn/deactivate all badges
TO HARTSFIELD-JACKSON ATLANTA INTERNATIONAL
AIRPORT DEPT. OF AVI
ATION, SECURITY DIVISION FROM __________________
_________________ DATE ________________________
_____ COMPANY NAME _________________________
PAGE _____________ OF _____________
THE ENCLOSED SECURITY BADGE (S) IS BEING RETURNE
D BADGE NUMBER
EMPLOYEES NAME
_____________________________
___________________________________
_____________________________
___________________________________
_____________________________
___________________________________
_____________________________
___________________________________
_____________________________
___________________________________
_____________________________
___________________________________
_____________________________
___________________________________
_____________________________
___________________________________
_____________________________
___________________________________
_____________________________
___________________________________
_____________________________
___________________________________
THE FOLLOWING SECURITY BADGES SHALL BE CANCELLED
. THE EMPLOYEE HAS NOT RETURNED THE BADGE.
EVERY EFFORT WILL BE MADE TO SECURE THE BADGE AND
RETURN TO AIRPORT SECURITY. THE COMPANY WILL
RECEIVE AN INVOICE FOR EVERY BADGE THAT IS NOT
RETURNED. _____________________________
_____________________________
______ _____________________________
________________________________
___ _____________________________
___________________________________
_____________________________
___________________________________
_____________________________
___________________________________
PLEASE DO NOT WRITE BELOW THIS LINE
FOR AIRPORT SECURITY USE ONLY
Badges Received by ______________________
Badges Returned by ______________________
Complete company information
Complete employee information and attach
returned badges to this form
Please retain a copy for your records
Complete employee information for badges to be
deactivated Badges will be considered non-return
ed
Badges that are no longer needed must be returned
for deactivation within a 24-hour time period.
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• Customs Seal
• Employees performing work in/around Concourse E
  must obtain a customs seal through the Customs
  Immigration Office.
  
• Report to the Customs Immigration Office
  located on Concourse E and set up a new company
  account.
  
• Customs personnel will provide you with all
  information and steps necessary to obtain a red
  or black customs seal for your employees.
  
• A customs seal hologram will be printed directly
  on the employees SIDA badge with appropriate
  paperwork.
  
• Note Non-SIDA badge holders are not eligible to
  receive customs seals.

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Vehicle Access Permit Request Form
Please complete this form to request vehicle
permits
DEPARTMENT OF AVIATION SECURITY DIVISION SECU
RITY IDENTIFICATION AREA (SIDA) VEHICLE ACCESS
PERMIT REQUEST FORM

• Attach a legible copy of the vehicles current
  registration or lease document
  
• Ensure sponsorship letter and insurance dates are
  current
  
• Allow 24-hours for processing
• A security fee will apply

Any changes to vehicle permits requested by the
company are considered another transaction are
subjected to the 50 fee.
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Vehicle Marking Requirements
If you operate vehicles in the SIDA area, please
ensure they are marked as follows
- Vehicles must be properly marked with the
permanent company name/logo. ? Magnetic or tempo
rary signs are prohibited! - Door Markings Lette
ring of name/logo must be at least 2 inches in
height and ½ inch in width. - Window Markings Wi
ndow markings, permanently affixed to the
vehicle, may be substituted for door markings.
Lettering must be at least 2 inches in height and
½ inch in width. - Logos Logos must be clearly r
ecognizable and associated with the company by
general public. - Amber Beacon Lights All vehicl
es that operate on service roads adjacent to
aircraft taxiways, surface movement areas and
parking areas must be equipped with amber beacon
lights. These lights must be used during limited
visibility and hours of darkness.
For additional information refer to the Security
Orientation Handbook!
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Escort Request Form Please complete this form for
escort requests
DOA SECURITY Escort Request Form

• ___________________________ is requesting
  authorization to escort representatives from
  
• Company requesting to escort
• ___________________________. The
  representative(s) from this company need to be
  escorted
  
• Company being escorted
• Through ? Gate 59 ? Security Screening
  Checkpoint ? Other__________________
  
  
• Intended destination_____________________________
  __________________________________________
  
• Purpose of visit ________________________________
  __________________________________________
  
• Date of actual Escort ___________________
  Duration of Escort ( of Days or
  hours)_________
  
• Number of ____________ persons being escorted
  Number of ____________ vehicles being escorted.
  
• Names of Individuals being escorted
  ________________________
  ____________________________
  
• __________________________
  ________________________
  ____________________________
  
• __________________________
  ________________________
  ____________________________
  
• Requested By_______________________________ Date
  _________________________
  
• Contact Number______________ Return Fax or
  email____________________________
  
• Approved By____________________________________
  Date____________________
  
• DOA Security
• Escorting guidelines

• Min. 24-hour advance notice required
• Duration of two days or less
• Submit requests via e-mail or fax

Advanced approval for escorting privileges are
required by a Security Manager or Director.
Sponsor must submit letter requesting escorting
privileges prior to form(s) approval.
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• Compliance Enforcement Program
• Breach of Rules Notice (BORNs)
• Disciplinary measures (citations) written to
  individuals who breach security rules.
  
• The Department has implemented a three strikes
  and youre out policy for recurring violators of
  security rules.
  
• 1st Offense 250.00
• 2nd Offense 500.00
• 3rd Offense 1,000.00
• Revocation
• However, depending on the severity and degree of
  the security violation, immediate revoking of
  badge privileges may be enforced after the first
  offense!

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Compliance Enforcement Program cont.
Hartsfield-Jackson Harry Program
Challenge program designed to ensure safety in
the SIDA. Challenge individuals who are not pro
perly displaying their Security Identification
Badges.

• REWARD
• You can win a 25 cash reward the opportunity
  to win 500 in the Hartsfield Challenge
  Sweepstakes conducted quarterly.

Help keep our airport safe and secure!
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Hartsfield-Jackson Atlanta International Airport

• If you have any additional questions or concerns,
  please contact us at any time.
  
• Thank You!
• City of Atlanta
• Department of Aviation
• Security Division
• And remember
• Security is Everybodys Business