Title: The Worlds First IT Based Performance Management system
1- The Worlds First IT Based Performance
Management system
2What is Performance Management?
- A system to improve the performance of the
individual and the Organization by structured
feedback and alignment of goals. - more than Performance Appraisal.
- more than 360 degree feedback.
- more than feedback training.
- PerformMAX is a system.
3The PerformMAX System
- simple for the user
- understandable by all staff
- no HR jargon
4The Performance Management Cycle
5The PerformMAX Agreement
- Goals are cascaded
- Goals are aligned
- All staff have individual goals
- Sole basis for appraisal
- Platform for Coaching
6The PerformMAX Steps to Agreement
7PerformMAX Performance Appraisal
- step-by-step structured process
- built-in objectivity
- support for manager
- 360 degrees feedback
8The PerformMAX Steps to Appraisal
Steps
Outputs
Time scale
Send memo Other Raters form
Step 1
4 weeks before
Interview Preparation
Send memo Self-evaluation form
Step 2
Complete Preliminary Rating enter
Preliminary Rating
3 days before
Self-evaluation Other Raters
Step 3
Get attitude right make appraisee comfortable
1 day before
Interview Guidelines
The Interview
Step 4
Reconcile ratings sources interview feedback
1 day after
Final Rating
Step 5
Produce memo and Performance Appraisal Report
Follow-up
1 week after
9PerformMAX Appraisal Benefits
- Perceived actual fairness and equity
- Acceptance by staff
- Negates common appraisal errors
- Development based on results and capabilities
within the cycle
10PerformMAX Product Benefits
- user friendly, IT based not paper based
- built in learning so minimal training
- easily customizable
- produces valuable reports
- Training Needs Analysis
- Gap Analysis
- Capabilities Map
11PerformMAX Economic Benefits
- reduction in staff turnover, absenteeism and
grievance handling - individual productivity
- organizational effectiveness
- price vs. value
- morale and credibility cost
- cost of another appraisal system
- training costs
- staff time
12System Implementation
Evaluation Appraisal of team agreement Debriefing
key staff Report to Exec. Management
Train the Leaders Training in concepts Assist
with agreements
1
6
2
Train the Trainers Training in concepts Assist
with agreements Review training materials Plan
for roll-out
5
3
Roll-out appraisals Plan roll-out Modify
materials Manager training Staff training Audit
attitudes
Roll-out agreements Train all staff Staff
complete agreements Negotiate agreements Sample
agreements Report on audits Report to Exec.
Management
4
13PerformMAX Services
- Complete installation of Performance Management
System - Consultancy on implementation and training
strategies - Quality Assurance
- Customization of videos, manuals and leaders
guides - Customization of software